21 Feb 2020 by Front Office
I am really for the issues you had during your stay with us. If you contact the hotel then we can arrange something for you. Kind Regards Front Office
24 Aug 2019 by Front Office
Dear Guest, Many thanks for such a lovely review, I will be sure to pass your comments on to our staff, who I am sure will be delighted to read them!
1 Jul 2019 by Front Office
Thanks for staying with us. We appreciate your feedback!
27 Jun 2019 by Front Office
Thank you for your feedback and we are sorry that they did not provide you of the wright cutlery and we will feed this back to the correct department. We are still having refurbishment work done to the hotel which is due to be completed at the end of July and we hope to have a phone in every room once the works have been completed. We hope that you will give the hotel another try and we hope to see you again soon. Kind regards Front Office
28 May 2019 by Susan
Thank you very much for the lovely feedback. I'm glad to hear you enjoyed the breakfast. I will share your comments with the teams We hope to see you again soon.
9 May 2019 by Susan Feek
Thank you so much for your feedback regarding your stay. I am happy to hear you like our rooms. Unfortunately due to our central location everywhere around us is paid parking. We hope to see you again soon.
4 Mar 2019 by Susan Feek
Thank you so much for the lovely feedback. I will share this with the teams.
Due to COVID-19, this property’s food and beverage options may be limited.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
The following facilities are closed on Sunday and Saturday:
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3368 square feet (313 square metres) and includes conference rooms. The business-friendly Novotel Ipswich also features a terrace, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Ipswich hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Novotel Ipswich offers 101 forms of accommodation with a safe and a hairdryer. LCD televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead. This Ipswich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Elements Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare.
Main Bar – This bar only serves light fare. Open daily.
Room service (during limited hours) is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed in guestrooms.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast and through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitisation practices of ALLSAFE (Accor Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.