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3.8 out of 5

"Great Check in - Alec (?) was amazing friendly - quick and great room Negative I thought parking is included but was £8 - stayed just 7hrs over nigh ... " More

By a verified traveller on Wed 03 Apr 2019

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Hotel Description

Our customers tell us they can't get enough of pentahotel Ipswich's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from Portman Road. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour fitness centre. Built in 2007, this 4-star hotel has 126 rooms over 3 floors. All rooms offer free WiFi and Smart TVs.

  • All rooms offer 24-hour room service, Smart TVs and first-run films
  • Free WiFi
  • Enjoy Modern European cuisine while dining at pentaLounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front-desk safe and meeting rooms
  • On-site recreation includes a 24-hour fitness centre
  • Guests speak favourably about the helpful staff and the breakfast
  • Within a 15-minute walk of Portman Road and Cardinal Park
  • Dogs welcome for a fee

penta Standard Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£40* Per night/room 4 Jul - 5 Jul

penta Plus Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

penta PlayerPad Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

pentahotel Ipswich ratings based on 5 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for pentahotel Ipswich

Everyone (4) Other (1)
5 out of 5

Posted by on 15 Sep 2019

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Comment from Hotel Management

24 Sep 2019 by Penta

Dear valued guest, Thank you for your comments and for taking the time to review our hotel. Sincerely, Guest Services Manager

3 out of 5
Great Check in - Alec (?) was amazing friendly - quick and great room Negative I thought parking is included but was £8 - stayed just 7hrs over night - quiet expensive And I asked for another body wash but the lady on the reception told me there ist just one per room - no extra available - think this is a poor service, especially for the price - never heard this before

Posted by , from London on 3 Apr 2019

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Comment from Hotel Management

12 Apr 2019 by Penta

Dear valued guest, Thank you for your comments and for taking the time to review our hotel. We always take our guests feedback on board and continually work to improve our service. We hope to welcome you back again in the near future. Sincerely, Guest Services Manager

3 out of 5
Easy to find. Totally inadequate parking area. Reception is the bar, so if you arrive on a Friday night, you're queuing behind 4 people getting rounds of drinks. Rooms are refreshingly different to standard budget hotel chains. Pathetic internet, to the point where they may as not offer the free version. Great place to stay if you want a night away and a bar with a bit of atmosphere that you don't need to leave the hotel for.

Posted by , from Leicester on 15 Oct 2018

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Comment from Hotel Management

13 Nov 2018 by Pentahotel

Dear valued guest, Thank you for your comments and for taking the time to review our hotel. We always take our guests feedback on board and continually work to improve our service. We hope to welcome you back again in the near future. Sincerely, General Manager

4 out of 5

Lovely hotel, but no Air con .... rooms too hot

Pros: Its a great hotel, great decor, vibe etc
Cons: Air conditioning in the rooms. Don't be fooled the hotel rooms DO NOT have air con (despite saying so on the details).
Great hotel, but the rooms have no aircon. I stayed in February when it was cold and the rooms were too hot. A real shame as that is the only thing that lets this hotel down, but its significant enough to stop me staying here again.

Posted by , from Lowestoft on 7 Feb 2017

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Comment from Hotel Management

10 Feb 2017 by Janine

Dear Justin, Thank you for your review. I am sorry that you did not have a great stay with us. I do wish you had mentioned this when at the Hotel. I am sure we could have resolved any issues you may have had. I can only apologise at this point, however if you would like to speak to me directly in relation to any of your feedback then please contact the hotel. Very best regards Janine

4 out of 5

Hotel Review

Room was clean and comfortable, staff were friendly and professional. Breakfast was very good, though a little overpriced.

Posted by on 3 Apr 2016

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Renovations + Closures

This property is closed from 25 March 2020 to 3 July 2020 (dates subject to change).

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 657 square feet (61 square metres) and includes conference rooms. A 24-hour fitness centre, a terrace, and an arcade/games room are also featured at the business-friendly pentahotel Ipswich. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the health club at a partner property. This 4-star Ipswich hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 3 levels
  • 657 sq ft of conference space
  • 61 sq. m of conference space
  • Built in 2007
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: London (STN-Stansted) (77.7 km / 48.3 mi)
  • Train station: Ipswich Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Pentahotel Ipswich offers 126 forms of accommodation with free newspapers and complimentary bottles of water. 42-inch Smart televisions come with premium digital channels and first-run films. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and portable fans. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (24 hours)
  • Smart television
  • Digital channels
  • Premium channels
  • First-run films
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Portable fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

PentaLounge – This restaurant specialises in Modern European cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.

PentaLounge – On-site bar. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Marina nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 20 per pet, per day
  • Only dogs are allowed
  • Maximum 1 per room

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve cots/infant beds. On-site parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. Safety features at this property include a smoke detector. This property advises that enhanced cleaning and safety measures are currently in place.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve cots/infant beds. On-site parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and safety measures are currently in place.

  • Car not required
  • Long-term renters welcome
  • Noise-free rooms not guaranteed
  • Events/parties not allowed
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Number of children who can stay for free – 2
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 300 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 15.00 for adults and GBP 7.5 for children (approximately)
  • Self-parking fee: GBP 8.00 per day
  • Pet fee: GBP 20 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Encore Ipswich
  • Encore Ramada Ipswich
  • Ipswich Ramada
  • Ipswich Ramada Encore
  • Ramada Encore Hotel Ipswich
  • Ramada Encore Ipswich
  • Ramada Ipswich
  • pentahotel Ipswich Hotel
  • pentahotel Ipswich
  • Ramada Encore Ipswich Hotel Ipswich
  • Pentahotel Ipswich Suffolk
  • pentahotel Ipswich Hotel
  • pentahotel Ipswich Ipswich
  • pentahotel Ipswich Hotel Ipswich

You should know

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.