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4.2 out of 5

"The hotel is easily Accessible, the staff are great and the rooms are amazing " More

By a verified traveller on Sun 03 Nov 2019

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Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£107* Per night/room 1 Nov - 2 Nov

Standard Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Superior Double or Twin Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Penthouse

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Double Room, Marina View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Luxury Double Room, Marina View (Copper Bath)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Salthouse Harbour Hotel. During your stay, you're just a quick walk from Ipswich Waterfront. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. Built in 2003, this 4-star hotel has 70 rooms over 6 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • All rooms offer flat-screen TVs, room service (during limited hours) and coffee/tea makers
  • Free WiFi
  • Enjoy British cuisine while dining at The Eaterie
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • Guests have great things to say about the restaurant and the helpful staff
  • Steps from Ipswich Waterfront and 8 minutes on foot from Ipswich Regent Theatre
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Salthouse Harbour Hotel ratings based on 5 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Salthouse Harbour Hotel

Everyone (4) Couples (1)
5 out of 5

Posted by on 24 Aug 2020

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5 out of 5
The hotel is easily Accessible, the staff are great and the rooms are amazing

Posted by on 3 Nov 2019

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4 out of 5

Posted by on 17 Feb 2019

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5 out of 5
Lovely modern clean and comfortable. However prior to stay i did phone reservations to ensure a double not a twin booking. On arrival we were shown to a twin room. Reception twice told me this was what I had booked without taking on board that I had previously phoned reservations to check. I was not going to argue with her but i know what i requested. Had to wait for housekeeping to change sleeping arrangement much later that day. Worth mentioning I feel otherwise you are doing a grand job.

Posted by on 3 Apr 2018

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2 out of 5

Very expensive £180 for a view of a car park

Only stayed 1 night I'm glad to say room was OK but not as good as the price tag would suggest you are paying for the location but we ended up in a room overlooking a car park. Restaurant was ok we never booked but they did find us a table.

Posted by on 2 Apr 2017

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Comment from Hotel Management

8 May 2017 by Salthouse Harbour Hotel

We are sorry that we didn't meet some of your expectations. Hopefully we will see you again in future.

About the Salthouse Harbour Hotel

Location 1 Neptune Quay, Ipswich, England IP4 1AX

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Salthouse Harbour Hotel also features a terrace, concierge services, and laundry facilities. Smoking is allowed in designated areas at this 4-star Ipswich hotel.

  • 70 guestrooms or units
  • 6 levels
  • Built in 2003
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Terrace
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: London (STN-Stansted) (79.8 km / 49.6 mi)
  • Train station: Ipswich (IPW-Ipswich Train Station) (2 km / 1.2 mi)

Room Amenities

Salthouse Harbour Hotel offers 70 forms of accommodation with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms. Bathrooms include designer toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and portable fans. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Coffee maker
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 10 AM and at the weekend from 8 AM to 10:30 AM.

The Eaterie – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 5:00 PM
  • Check-in time ends at 2:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10 per stay.
  • Cots (infant beds) are available for GBP 10 per stay.

Pet Policy

  • Pets: GBP 15.00 per pet, per stay
  • Maximum 2 per room
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 8.50 and GBP 14.00 for adults, and GBP 5.00 and GBP 7.00 for children (approximately)
  • Off site parking fee: GBP 7 per day (0.2 mi away; open 24 hours)
  • Pet fee: GBP 15.00 per pet, per stay
  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: GBP 10 per stay
  • Rollaway bed fee: GBP 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Salthouse Harbour
  • Salthouse Harbour Hotel
  • Salthouse Harbour Hotel Ipswich
  • Salthouse Harbour Ipswich
  • Salthouse Hotel
  • Salthouse Harbour Hotel Ipswich, Suffolk
  • Salthouse Harbour
  • Salthouse Harbour Hotel Hotel
  • Salthouse Harbour Hotel Ipswich
  • Salthouse Harbour Hotel Hotel Ipswich

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.