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4.4 out of 5

"Great location a lovely hotel with amazing staff " More

By a verified traveller on Sat 04 Sep 2021

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Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£137* Per night/room 4 Dec - 5 Dec

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Penthouse

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Double Room, Marina View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Luxury Double Room, Marina View (Copper Bath)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Salthouse Harbour Hotel. During your stay, you're just a quick walk from University Campus Suffolk. Features include free WiFi in public areas and free valet parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy British cuisine while dining at The Eaterie
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the restaurant and the helpful staff
  • Steps from Ipswich Waterfront and 8 minutes on foot from Ipswich Regent Theatre
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Salthouse Harbour Hotel ratings based on 7 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Salthouse Harbour Hotel

Everyone (6) Couples (1)
5 out of 5
Great location a lovely hotel with amazing staff

Posted by on 4 Sep 2021

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5 out of 5

Posted by on 23 May 2021

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5 out of 5

Posted by on 24 Aug 2020

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5 out of 5
The hotel is easily Accessible, the staff are great and the rooms are amazing

Posted by on 3 Nov 2019

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4 out of 5

Posted by on 17 Feb 2019

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5 out of 5
Lovely modern clean and comfortable. However prior to stay i did phone reservations to ensure a double not a twin booking. On arrival we were shown to a twin room. Reception twice told me this was what I had booked without taking on board that I had previously phoned reservations to check. I was not going to argue with her but i know what i requested. Had to wait for housekeeping to change sleeping arrangement much later that day. Worth mentioning I feel otherwise you are doing a grand job.

Posted by on 3 Apr 2018

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2 out of 5

Very expensive £180 for a view of a car park

Only stayed 1 night I'm glad to say room was OK but not as good as the price tag would suggest you are paying for the location but we ended up in a room overlooking a car park. Restaurant was ok we never booked but they did find us a table.

Posted by on 2 Apr 2017

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Comment from Hotel Management

8 May 2017 by Salthouse Harbour Hotel

We are sorry that we didn't meet some of your expectations. Hopefully we will see you again in future.

About the Salthouse Harbour Hotel

Location 1 Neptune Quay, Ipswich, England IP4 1AX

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Salthouse Harbour Hotel also features concierge services, laundry facilities, and dry cleaning/laundry services. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star Ipswich hotel.

  • 70 guestrooms or units
  • 6 levels
  • Built in 2003
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Free parking nearby

Transport

  • Train station: Derby Road Station (1.7 km / 1.1 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Salthouse Harbour Hotel offers 70 accommodations with complimentary bottles of water and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include designer toiletries and hairdryers. This Ipswich hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Coffee maker
  • Cots (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Designer toiletries
  • Telephone
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a full breakfast daily.

The Eaterie – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Handrails in stairways
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10 per night.
  • Cots (infant beds) are available for GBP 10 per stay.

Pet Policy

  • Pets: GBP 10.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitiser.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are not available
  • Debit cards
  • Online penalty collection
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between GBP 8.50 and GBP 14.00 for adults, and GBP 5.00 and GBP 7.00 for children (approximately)
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10 per stay
  • Rollaway bed fee: GBP 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Salthouse Harbour
  • Salthouse Harbour Hotel
  • Salthouse Harbour Hotel Ipswich
  • Salthouse Harbour Ipswich
  • Salthouse Hotel
  • Salthouse Harbour Hotel Ipswich, Suffolk
  • Salthouse Harbour
  • Salthouse Harbour Hotel Hotel
  • Salthouse Harbour Hotel Ipswich
  • Salthouse Harbour Hotel Hotel Ipswich

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.