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"Every things were perfect, thanks. good location, friendly personals, the doormen were very helpful. " More

By a verified traveller on Mon 24 Feb 2020

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Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£68* Per night/room 27 May - 28 May

Family Triple Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

City Suite, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Single Room

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the great public transport around ByOtell Hotel Istanbul. During your stay, you'll be close to Watergarden Istanbul. Free WiFi in public areas, free valet parking and 2 restaurants are available. Built in 2007, this 5-star hotel has 182 rooms over 16 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned accommodations with 24-hour room service, flat-screen TVs and minibars
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Anadolu Sofrasi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and Pilates classes
  • Guests speak favourably about the breakfast and the location
  • Just a 4-minute drive from Bagdat Avenue and a few minutes from Marmara University
  • Airport and local-area shuttle service available for a fee

ByOtell Hotel Istanbul ratings based on 18 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ByOtell Hotel Istanbul

Everyone (12) Couples (3) Family (3)
5 out of 5
Every things were perfect, thanks. good location, friendly personals, the doormen were very helpful.

Posted by on 24 Feb 2020

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Comment from Hotel Management

4 Mar 2020 by mmurtezoglu

Thank you very much for your valuable comments. It was a great pleasure for us to accommodate you with us. We will be looking forward to welcome you back to your home in Istanbul in nearest future. Kind Regards

1 out of 5
Every thing is good but stuff and washroom is really bad... Sorry room toilet is really dirty and smelling...

Posted by on 3 May 2019

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Comment from Hotel Management

16 May 2019 by Quality Department

We apologize we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again Sincerely

5 out of 5
Every thing was nice, clean and helpful staff. If I book another holiday to Turkey I will book with byotell definitely if there's vacancy room. It's near underground station and bus stop on the main road and a lot of nice restaurants and take away with amazing food.

Posted by , from Cornwall on 2 May 2019

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Comment from Hotel Management

16 May 2019 by Quality Department

Thank you very much for your valuable comments. It was a great pleasure for us to accommodate you with us. We will be looking forward to welcome you back to your home in Istanbul in nearest future. Kind Regards

5 out of 5
Lovely staff and hotel. Location a bit far from the centre.

Posted by on 10 Sep 2018

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Comment from Hotel Management

14 Sep 2018 by Murat Zorlu Front Office & Sales Manager

We are very pleased to read that you had enjoyed your stay at Byotell Hotel Istanbul and were impressed with our facilities and services We highly appreciate your wonderful feedback, and we hope welcome you back in the near future. Best Regards

3 out of 5
Das Zimmer Allgemein war schön & sauber. Was mich jedoch enttäuscht hat war der Lärm denn man ganze Zeit halt von den anderen Zimmern gehört hat. Und schade war noch am TV gab es nur 2 Sender die man schauen konnte jedoch Türkishe Kanäle. Für ein 5Sterne Hotel hatte ich mehr ruhe erwartet das man nichts in den Zimmern hört.

Posted by on 17 Dec 2019

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Comment from Hotel Management

23 Dec 2019 by mmurtezaoglu

Thank you very much for your valuable comments. It was a great pleasure for us to accommodate you with us. We will be looking forward to welcome you back to your home in Istanbul in nearest future. Kind Regards

4 out of 5
Es war mehr oder weniger alles in Ordnung nur bei der KLIMAANLAGE hat es nicht geklappt!!!!

Posted by on 10 Oct 2019

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Comment from Hotel Management

30 Oct 2019 by mmurtezaoglu

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

4 out of 5
Es hat einige Probleme mit der Klimaanlage gegeben. Sonst ist alles in Ordnung.

Posted by on 3 Oct 2019

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Comment from Hotel Management

5 Oct 2019 by mmurtezaoglu

Thank you very much for your valuable comments. It was a great pleasure for us to accommodate you with us. We will be looking forward to welcome you back to your home in Istanbul in nearest future. Kind Regards

5 out of 5
Süper Sauber....süper Frühstück... 100m bis zum nächste Metro Station...

Posted by on 21 Sep 2019

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Comment from Hotel Management

23 Sep 2019 by mmurtezaoglu

Thank you very much for your valuable comments. It was a great pleasure for us to accommodate you with us. We will be looking forward to welcome you back to your home in Istanbul in nearest future. Kind Regards

4 out of 5

Posted by on 8 Jul 2019

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Comment from Hotel Management

2 Aug 2019 by mmurtezaoglu

Thank you very much for sharing your experience. We are looking forward to welcome you in near future.

1 out of 5

Posted by on 28 Jun 2019

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Comment from Hotel Management

1 Jul 2019 by mmurtezaoglu

Thank you very much for letting us know your inconveniences regarding your stay at the Byotell Hotel Istanbul & SPA and we appreciated the time you have taken to bring this matter to our attention. Please accept our sincere apologies for any discomfort this may have caused and please make sure that your comments have been passed onto the appropriate department for corrective action. Faithfully yours,

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

ByOtell Hotel Istanbul offers its guests a health club and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. A 24-hour business centre and a limo/town car service are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 377 square feet (35 square metres) and includes conference centres. Spa services, tour or ticket assistance, and multilingual staff are also featured at the luxury ByOtell Hotel Istanbul. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking and valet parking are free. This 5-star Istanbul hotel is smoke free.

  • 1 building
  • 182 guestrooms or units
  • 16 levels
  • 2 dining venues
  • 377 sq ft of conference space
  • 35 sq. m of conference space
  • Built in 2007
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Train station: Istanbul Suadiye Station (2.6 km / 1.6 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free valet parking and self parking

Room Amenities

ByOtell Hotel Istanbul offers 182 accommodations with minibars and a safe. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers. This Istanbul hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Pillow options
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ceiling fan
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

Anadolu Sofrasi – This restaurant specialises in international cuisine and serves lunch and dinner.

Kehribar – This restaurant specialises in Turkish cuisine and only serves breakfast.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club and a sauna.

Guests aged under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include sports massages, Swedish massages, Thai massages and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Swedish massage
  • Number of treatment rooms 2
  • Thai massage
  • Reflexology
  • Sports massage
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

ByOtell Hotel Istanbul offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at ByOtell Hotel Istanbul

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

  • One child stays free
  • Credit card pre-authorisation
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 10 for adults and EUR 10 for children (approximately)
  • Airport shuttle fee: EUR 60.00 per room (one way)
  • Airport shuttle fee per child: EUR 5 (one-way), (from 7 to 12 years old)
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 45 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ByOtell
  • ByOtell Asia
  • ByOtell Asia Hotel
  • ByOtell Asia Hotel Istanbul
  • ByOtell Asia Istanbul
  • ByOtell Istanbul
  • ByOtell Istanbul Asia
  • ByOtell Hotel Istanbul
  • ByOtell Hotel
  • ByOtell Hotel Istanbul Hotel
  • ByOtell Hotel Istanbul Istanbul
  • ByOtell Hotel Istanbul Hotel Istanbul

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.