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4.6 out of 5

"I stayed for two nights in a Superior Room with Bosphorus view - don't even consider booking a room here without the view as it would be a waste of mo ... " More

By Cotswolds on Mon 24 Feb 2014

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Room, 1 King Bed (Park Side)

Bed Count 1 King Bed Maximum Occupancy 2 Max
£257* Per night/room 17 Feb - 18 Feb

Superior Room, 2 Single Beds, View (Bosphorus View)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room, 1 King Bed, View (Bosphorus View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Garden)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, View (Bosphorus View Palace Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Ciragan Palace Kempinski's great location gets high marks from our customers. During your stay, you're just a quick walk from Yildiz Park. You'll find features such as free WiFi in public areas and free valet parking, plus 3 restaurants. This 5-star hotel has 310 rooms. Free WiFi and deep-soaking baths are available in all rooms.

  • Air-conditioned rooms with fireplaces, deep-soaking baths and LCD TVs
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Enjoy local cuisine at Tugra, one of the property's 3 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to body scrubs, aromatherapy or deep-tissue massages at Spa by Sanitas
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute drive from Taksim Square and a few minutes from Bosphorus Bridge
  • Airport shuttle service available for a fee

Ciragan Palace Kempinski ratings based on 10 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ciragan Palace Kempinski

Everyone (4) Couples (4) Business (1) Friends (1)
5 out of 5

Posted by on 4 Nov 2019

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Comment from Hotel Management

21 Nov 2019 by General Manager

Dear Ciragan Guest, We would like to thank you very much for your assessment that you have distinguished yourself from your precious time after your visit. We would like to welcome you as soon as possible in our hotel. We wish you a nice day. Yours sincerely, Ralph Radtke General Manager

3 out of 5

Amazing Location and staff

I stayed for two nights in a Superior Room with Bosphorus view - don't even consider booking a room here without the view as it would be a waste of money.The view is sensational and speaks for itself. The rooms are the size that you would expect of a 5 star however the interior decoration is uninspired and dull. The hotel could do with a complete make over to bring it up to date with todays 5 star standard. I would hazard a guess that the rooms haven't been updated for 15 - 20 years. The WOW here is the outdoor pool which is located adjacent to the Bosphorus. It is heated therefore even in February it was great to use which I did - however some of the grouting is mouldy and requires attention.As other reviews have mentioned security is extremely strict on arrival.Once inside the lobby the staff couldn't have been more friendly.The concierge was one of the best that I have ever encountered in a hotel. In fact every member of staff was absolutely brilliant. I did have issues with the room door card key not working on three separate occasions - and as I was only there for only two nights it failed most of the time. Efficiently remedied however it remained an inconvenience that I would not expect at this level of service.The ensuite bathroom was OK but unexceptional and the complimentary guest toiletries were just 'average' and could be improved upon - as could the shower system. A nice full basket of local fruit on arrival in the room would have been lovely instead of just three lonely pieces on a plate.The flowers comprised of just one solitary stem.The welcome Card was a nice touch from the general manager - had he addressed it to my correct title of 'MIss' rather than 'Mr'. I imagine that this mistake was due to the fact that majority of guests staying at that time were predominantly male businessmen for whom the hotel is probably better suited.

Posted by on 24 Feb 2014

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5 out of 5

Wonderful stay

Really loved our stay at this very classy hotel. It provided the perfect combination of relaxation and sight-seeing - so gald we splashed out and chose to stay here. Although a little distance from the main tourist sights it is more than made up for by the waterside location and lovely heated pool which were were able to use in November. (Swimming at night in the steaming pool with the illuminated bridge in the background was pretty special!). The staff, facilities and food were all first rate, as you would expect from a top hotel, but we liked that it felt friendly and relaxed rather than stiff and stuffy. The only thing that would have made it even better would have been a coffee maker in the room.

Posted by on 10 Nov 2013

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5 out of 5

Posted by on 17 Oct 2021

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5 out of 5
Die Gesamtnote ist sechs war alles hervorragend einzig vielleicht die Kellner müssten ein bisschen konzentrierter arbeiten. mann bestellt etwas und bekommt etwas anderst oder auch bekommt man etwas die man gar nicht bestellt hat weil sie die Kunden verwechseln ansonsten gibt’s nichts zu reklamieren ein perfektes Erholungsoder Business Hotel. Wir konnten auch unsere Meetings dort abschließen

Posted by on 30 Sep 2019

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Comment from Hotel Management

1 Oct 2019 by General Manager

Dear Ciragan Guest, Thank you very much for taking the time to share your feedback following your recent visit. First of all, we are delighted to be able to host you in one and only Ottoman Imperial Palace & Hotel on the Bosphorus, Ciragan Palace Kempinski Istanbul. It was a true pleasure for us to read your thoughtful comments in overall. On the other hand, as we pride ourselves in providing guest experiences that are seamless, we have given the necessary trainings to the related team members in the mentioned field. I hope to welcome you back again soon and provide you with the finest Turkish hospitality here at Ciragan Palace Kempinski Istanbul together with my team. Thank you very much. Yours sincerely, Ralph Radtke General Manager

5 out of 5

Magnifique

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Posted by , from Saint Emilion on 23 Aug 2017

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5 out of 5
Das ganze Aufenthalt war wirklich exzellent nichts auszusetzen perfekt .

Posted by , from Suisse on 21 Aug 2017

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Comment from Hotel Management

12 Sep 2017 by CPKI

Dear Ciragan Guest, We are very happy to read your kind comment! Together with my team, I hope to welcome you back soon again and provide you with the finest Turkish hospitality again here at the Ciragan Palace Kempinski Istanbul. We wish you a nice day. Yours sincerely

5 out of 5

MAGNIFIQUE

SEJOUR DANS UN PALACE MAGNIFIQUE IL DEVIENT L'ADRESSE OBLIGE LORS DE MES PROCHAINS SEJOUR A ISTANBUL

Posted by on 1 Apr 2014

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4 out of 5

Schwaches Managment

als hotelgast hat man weniger rechte als besuchergäste in Restaurant, am pool! verantwortliche Personen ignoriern die Beschwerde.

Posted by on 3 Aug 2013

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4 out of 5

keine 5 Sterne

Machte Kurzaufenthalt....trotz Kopie meines Passes und Online-Buchung fand man(n) mich im System nicht mehr, daher enorm lange Aufenthaltszeit beim Check-Inn...unaufmerksames Personal (leider zu lange Wartezeiten beim bestellen oder zahlen)...Dusche funktionierte nicht?!...dieses Hotel "lebt" sicherlich von der genialen Lage...leider keine 5 Sterne wert

Posted by on 9 Apr 2013

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About the Ciragan Palace Kempinski

Location Ciragan Caddesi 32, Istanbul, 34349

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 12 October to 1 April:

  • Bar/Lounge
  • Dining venue

Property Features

Ciragan Palace Kempinski offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 3 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a limo/town car service. A children's pool, a health club, and a sauna are also featured at the luxury Ciragan Palace Kempinski. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. This 5-star Istanbul hotel is smoke free.

  • 310 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking

Transport

  • Train station: Istanbul Cankurtaran Station (7.8 km / 4.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Ciragan Palace Kempinski offers 310 forms of accommodation with fireplaces and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters and premium bedding. A pillow menu is available. LCD televisions come with pay-per-view films. Bathrooms include a bath with a deep soaking bath, bathrobes, slippers and designer toiletries. This Istanbul hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

  • Fireplace
  • Deep-soaking bath
  • In-room dining (limited hours)
  • LCD television
  • Premium channels
  • Films for purchase
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Bathtub
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Desk
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11 AM.

Tugra – This fine-dining restaurant specialises in local cuisine. Reservations are required.

Gazebo Lounge – This café specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Laledan Restaurant – This restaurant specialises in Italian cuisine and only serves brunch. Open daily.

The 47 – On-site cocktail bar. Open daily.

Le Fumoir – On-site bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Spa Services

Spa by Sanitas has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 3
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Body treatments
  • Facial treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Minimum age to access spa is 18
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 3 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas. Contactless checkout is available. This property affirms that it adheres to the cleaning and disinfection practices of CovidClean (Safehotels - global expert) and Safe Travels (WTTC - Global).

  • Property follows sanitisation practices of CovidClean™ (Safehotels—global expert)
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property does not follow regional sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: EUR 48 per person (approximately)
  • Airport shuttle fee: EUR 220 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ciragan Palace Kempinski Hotel Istanbul
  • Ciragan Palace Kempinski Hotel
  • Ciragan Palace Kempinski Istanbul
  • Ciragan Palace Kempinski
  • Ciragan Palace Kempinski Istanbul Hotel Istanbul
  • Istanbul Ciragan Palace Kempinski
  • Kempinski Istanbul
  • Ciragan Palace Kempinski Hotel
  • Ciragan Palace Kempinski Istanbul
  • Ciragan Palace Kempinski Hotel Istanbul

You should know

  • Ciragan Palace Kempinski offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Ciragan Palace Kempinski is listed in the 2021 Travel + Leisure 500.

The property is a member of the Leading Hotels of the World and Historic Hotels of the World.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.