Skip to main content
Beginning of main content

"No washing hands liquid and no rob for a hotel like this is disappointing " More

By a verified traveller on Thu 16 Jan 2020

Enter dates to see availability

Select your room to view prices

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£70* Per night/room 29 Jun - 30 Jun

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed (with Separate Living Room)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

The breakfast at Doubletree By Hilton Istanbul Old Town gets good marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Beyazit Square. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars. Built in 2010, this 5-star hotel has 179 rooms over 5 floors. All rooms offer free WiFi and LCD TVs.

  • Air-conditioned rooms with MP3 docking stations, 24-hour room service and LCD TVs
  • Free WiFi and wired Internet
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Full breakfast served daily for a fee
  • Extended parking available for a fee
  • Treat yourself to massages at Azra
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the location and the helpful staff
  • Within a 15-minute walk of Grand Bazaar and Beyazit Square
  • Airport shuttle service available for a fee

Doubletree By Hilton Istanbul Old Town ratings based on 12 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Doubletree By Hilton Istanbul Old Town

Everyone (4) Business (1) Couples (4) Family (1) Other (1)
3 out of 5
No washing hands liquid and no rob for a hotel like this is disappointing

Posted by on 16 Jan 2020

Was this review helpful to you?
Comment from Hotel Management

22 Jan 2020 by DoubleTree Old Town

Dear Guest, Thank you for sharing your comments about your stay. Apologies for any expectation that we may have failed to fulfill. We always endeavour to offer the highest level of service and appreciate your valuable opinions. I look forward to welcoming you soon and try to show you our improvement. Sincerely, Hotel Management DoubleTree by Hilton Istanbul Old Town

3 out of 5
Housekeeping staff was very rude over the phone as we requested some water bottles. I expressed shock as we were told that we would be charged for water and instead of explaining he start shouting and rambling in another language which I thought was very disrespectful and rude.

Posted by on 18 Jul 2019

Was this review helpful to you?
Comment from Hotel Management

25 Jul 2019 by Doubletree

Dear Guest, Thank you for taking your time to write your comments after your recent visit. we were sorry to learn that you were disappointed with your recent stay at our hotel and would apologise for this negative experience. We always endeavour to offer the highest level of service and it would appear that on this occasion that we failed to meet your expectations. Your comments will of course be forwarded to the relevant management for their attention. We do hope that despite your disappointment on this occasion, we have the opportunity of welcoming you back to the hotel in the future. I look forward to welcoming you back to DoubleTree by Hilton Istanbul Old Town very soon. Sincerely, Hotel Management DoubleTree by Hilton Istanbul Old Town

3 out of 5

Close to all attractions

Nice hotel but no free wifi, had to pay 25 euros a day Also no bath and no view , window looked out to building opposite which made it very dark all day long

Posted by on 16 Sep 2014

Was this review helpful to you?
4 out of 5

Posted by on 4 Jan 2021

Was this review helpful to you?
Comment from Hotel Management

5 Jan 2021 by Murat Y

Dear our valued guest Firstly I would like to thank you for your kind interest to our Hotel. I hope that we could meet your expactations while stay, we are looking forward to welcome you back. Best Regards

5 out of 5
Alors l’emplacement de l’hôtel et bien situer pour faire du shopping et visiter au même temps le personnel est super sympa bien serviable à l’accueil comme au départ je remercie le concierge HAKAN pour son aide il m’as même prêté sa carte pour les déplacements avec les transports publics et toujours souriant. Ce qui m’as un petit peux déçue c’est le soir les fenêtres son pas bien isolé ou insonorisé on entends les bruits des gens et les passages des voitures mais bon sa passe.

Posted by on 21 Jan 2020

Was this review helpful to you?
4 out of 5

Posted by on 10 Dec 2019

Was this review helpful to you?
5 out of 5

Posted by on 5 Nov 2019

Was this review helpful to you?
3 out of 5

Posted by on 12 Mar 2019

Was this review helpful to you?
5 out of 5

Geniale Städtereise mit meiner Partnerin

Wir waren sehr zufrieden mit dem Hotel. Die Zimmer waren sehr ordentlich und mit Allem ausgestattet was man braucht. Die Lage des Hotels war super, ca. 5-10 Minuten zum großen Basar und ca. 10-20 Minuten Fussweg zur Agia Sophia. Die Angestellten waren äussert zuvorkommend und sehr hilfsbereit. Danke für den tollen Aufenthalt. Gerne wieder!

Posted by on 12 Sep 2015

Was this review helpful to you?
4 out of 5

Hyvä hotelli

Olen pyörätuolilla liikkuva henkilö. Hotellin henkilökunta oli ystävällistä ja avuliasta. Inva-huone oli toimiva, ainoat puutteet olivat liian matala wc-istuin (korotepala saatavana) ja wc-istuimen edessä on syytä olla tarvittaessa (kaikki eivät tarvitse) irrallinen pyörähdysalusta. Kokolattiamatto teki käsin rullaamisen itselle raskaaksi, avustajaa tarvitaan. Muuten hotelli oli toimiva ja viihtyisä sekä hyvällä paikalla.

Posted by on 5 Dec 2013

Was this review helpful to you?

About the Doubletree By Hilton Istanbul Old Town

Location Ordu Cad. No 31, Istanbul, Istanbul 34130

Property Features

Doubletree By Hilton Istanbul Old Town offers its guests a full-service spa and a fitness centre. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business centre. Event space at this hotel measures 3531 square feet (328 square metres). Tour or ticket assistance, multilingual staff, and coffee/tea in common area are also featured at the luxury Doubletree By Hilton Istanbul Old Town. An airport shuttle (available 24 hours) is available for a fee. This 5-star Istanbul hotel is smoke free.

  • 1 building
  • 179 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2 bars or lounges
  • 3531 sq ft of conference space
  • 328 sq. m of conference space
  • Built in 2010
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge)

Transport

  • Train station: YeniKapi Station (1.3 km / 0.8 mi)
  • Metro station: Laleli-University Station (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Extended parking available for a surcharge

Room Amenities

Doubletree By Hilton Istanbul Old Town offers 179 forms of accommodation with MP3 docking stations and minibars. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

  • Minibar
  • MP3 dock
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Luxury bedding
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Old Town Restaurant – This buffet restaurant only serves breakfast.

The Terrace Restaurant – This restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Spa Services

Azra has 2 treatment rooms. Services include massages. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily.

  • Sauna in spa
  • Number of treatment rooms 2
  • Steam room in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Breakfast is not included in the Breakfast rate plan for children age 6-17 included in the reservation.

Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.00 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: EUR 17 for adults and EUR 17 for children (approximately)
  • Airport shuttle fee: EUR 150 per vehicle (one-way)
  • Covered extended parking fee: EUR 10 per day
  • Rollaway bed fee: EUR 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Doubletree Hilton Istanbul Old Town
  • Doubletree Hilton Old
  • Doubletree Hilton Old Hotel
  • Doubletree Hilton Old Hotel Istanbul Town
  • Doubletree By Hilton Istanbul - Old Town Hotel Istanbul
  • Doubletree Hilton Istanbul Old Town Hotel
  • Doubletree Hilton Old Town Hotel
  • Doubletree Hilton Old Town
  • Doubletree By Hilton Istanbul Old Town Hotel
  • Doubletree By Hilton Istanbul Old Town Istanbul
  • Doubletree By Hilton Istanbul Old Town Hotel Istanbul

You should know

  • Doubletree By Hilton Istanbul Old Town offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
url importing http://www.ebookers.com/Istanbul-Hotels-Doubletree-By-Hilton-Istanbul-Old-Town.h3758303-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Istanbul-Hotels-Doubletree-By-Hilton-Istanbul-Old-Town.h3758303-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Istanbul-Hotels-Doubletree-By-Hilton-Istanbul-Old-Town.h3758303-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.