16 Nov 2023 by Furkan Ozan ÖZ
Dear Guest,We have recently received the online guest satisfaction survey your completed following your stay at the Hampton by Hilton Istanbul Old City. Thank you for taking the time to complete it and let us know about your experience. We are usually proud of our ability to meet & exceed our guests' expectations and are therefore a little disappointed to find that you were unhappy with your overall hotel experience. We have however taken note of the other scores which reflect your opinion of our current service level and are pleased that there were some aspects of your time with us that were excellent. We value your overall comments and scores, they will be forwarded to the relevant departments for their review and action.We hope that we will be able to welcome you back to the Hampton by Hilton Istanbul Old City in the near future. Best wishes Yours sincerely,Hampton by Hilton Istanbul Old City Team
There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. There's an onsite business centre. A fitness centre, vending machine, and coffee/tea in common area are also featured at Hampton By Hilton Istanbul Old City. Smoking is allowed in designated areas at this Istanbul hotel.
Hampton By Hilton Istanbul Old City offers 73 air-conditioned accommodations with a safe and complimentary bottles of water. 107-cm LED televisions come with cable channels. Bathrooms include a rainfall showerhead, slippers, complimentary toiletries and hairdryers. Change of towels and change of bedsheets can be requested. Rollaway/extra beds are also available. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Recreational amenities at the hotel include a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted.
