17 Aug 2020 by Istanbul Gonen Hotel
Merhabalar , İstanbul Gönen Hotel’de konaklamayı tercih ettiğiniz ve değerli düşüncelerinizi bizimle paylaştığınız için teşekkür ederiz. Yaşamış olduğunuz memnuniyetsizliğiniz karşısında üzüntü duyduğumuzu bildirmek isteriz. Bahsetmiş olduğunuz konulara ilişkin aksiyon alınacağını ve eğitim programlarımızı yorumlarınız ışığında şekillendireceğimizden emin olabilirsiniz. Sizleri tekrar misafir etmeyi umuyoruz. Keyifli bir gün dileriz. Saygılarımızla,
21 Nov 2019 by Zeynep D. / Guest Relations Executive
Dear Our Guest, Thank you for choosing to stay at Istanbul Gonen Hotel and we thank you for your valuable feedback. We are pleased to hear that you had a pleasant stay with us. Your opinions and evaluations are of utmost importance. We hope to welcome you again at Istanbul Gonen Hotel to experience our Turkish hospitality.. Wishing you a great day. Best Regards, Zeynep D. / Guest Relations Executive
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
Istanbul Gonen Hotel offers its guests a full-service spa, an indoor pool, and a spa tub. There are 2 restaurants and 3 coffee shops/cafés on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Event space at this hotel measures 24909 square feet (2315 square metres) and includes conference centres. A seasonal outdoor pool, a fitness centre, and a sauna are also featured at the luxury Istanbul Gonen Hotel. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Valet parking is free. Smoking is allowed in designated areas at this Art Deco Istanbul hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free valet parking
Istanbul Gonen Hotel offers 305 forms of accommodation with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. This Istanbul hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to 11:30 AM.
G and G Restaurant – Overlooking the pool, this restaurant specialises in Turkish cuisine and serves breakfast and dinner.
24-hour room service is available.
An indoor pool, a seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.