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Superior Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room, 2 Bedrooms, Non Smoking, City View

Bed Count 2 King Beds Maximum Occupancy 6 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Business Suite, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite, 1 Double Bed, Bathtub

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Istanbul Gonen Hotel, you'll be within walking distance of Sefakoy Kultur ve Sanat Merkezi. Enjoy features like free WiFi in public areas and free valet parking, plus 2 restaurants.

  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Turkish cuisine with pool views at G and G Restaurant, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Indulge with facials, manicures and pedicures or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 5.5 mi (8.8 km) from Mall of Istanbul and 11 mi (17.7 km) from Grand Bazaar
  • Airport shuttle service available for a fee

Istanbul Gonen Hotel ratings based on 5 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Istanbul Gonen Hotel

Everyone (4)
3 out of 5
Mittelmässig. Wenn der Zimmerservice kommt, du sagst "Moment please" und sie laufen einfach rein und zwar fast alle.

Posted by on 25 Mar 2024

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Comment from Hotel Management

26 Mar 2024 by Rabia ÖZTÜRK Guest Relations Supervisor

Dear Alexander,Thank you for bringing this to our attention, and please accept our sincerest apologies for the inconvenience you experienced during your recent stay. Your feedback is invaluable in helping us maintain our standards of service excellence.Please rest assured that we are taking immediate steps to address this matter with our room service team to ensure that all interactions are conducted with the utmost professionalism and courtesy.We greatly value your patronage and hope to have the opportunity to exceed your expectations on your next visit.Best Regards,

2 out of 5
Pool und Spa war geschlossen aber keine Infos. Zimmer wurde nur oberflächlich gereinigt.

Posted by on 4 Sep 2022

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4 out of 5

Posted by on 5 Jun 2022

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2 out of 5

Posted by on 24 Jul 2020

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Comment from Hotel Management

17 Aug 2020 by Istanbul Gonen Hotel

Merhabalar , İstanbul Gönen Hotel’de konaklamayı tercih ettiğiniz ve değerli düşüncelerinizi bizimle paylaştığınız için teşekkür ederiz. Yaşamış olduğunuz memnuniyetsizliğiniz karşısında üzüntü duyduğumuzu bildirmek isteriz. Bahsetmiş olduğunuz konulara ilişkin aksiyon alınacağını ve eğitim programlarımızı yorumlarınız ışığında şekillendireceğimizden emin olabilirsiniz. Sizleri tekrar misafir etmeyi umuyoruz. Keyifli bir gün dileriz. Saygılarımızla,

4 out of 5

Posted by on 5 Nov 2019

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Comment from Hotel Management

21 Nov 2019 by Zeynep D. / Guest Relations Executive

Dear Our Guest, Thank you for choosing to stay at Istanbul Gonen Hotel and we thank you for your valuable feedback. We are pleased to hear that you had a pleasant stay with us. Your opinions and evaluations are of utmost importance. We hope to welcome you again at Istanbul Gonen Hotel to experience our Turkish hospitality.. Wishing you a great day. Best Regards, Zeynep D. / Guest Relations Executive

Property Features

Istanbul Gonen Hotel offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 2 restaurants and 3 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 24909 square feet (2315 square metres) and includes a conference centre. A children's pool, a seasonal outdoor pool, and a fitness centre are also featured at the luxury Istanbul Gonen Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this Art Deco Istanbul hotel.

  • 305 guestrooms or units
  • 11 levels
  • 2 buildings
  • 2 dining venues
  • 3 coffee shops
  • Conference rooms
  • 24909 sq ft of conference space
  • 2315 sq. m of conference space
  • Built in 2012
  • Deli
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Train station: Istanbul Kanarya Station (5.2 km / 3.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Istanbul Gonen Hotel offers 305 accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

G and G Restaurant – Overlooking the pool, this restaurant specialises in Turkish cuisine and serves breakfast and dinner.

24-hour room service is available.

Nearby Activities

An indoor pool, a children's pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Spa Services

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Istanbul Gonen Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 12:30 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for TRY 3000.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Eurocard and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately TRY 450 for adults and from TRY 300 for children
  • Airport shuttle fee: TRY 220 per vehicle (maximum occupancy 5)
  • Rollaway bed fee: TRY 3000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gonen
  • Gonen Hotel
  • Gonen Hotel Istanbul
  • Gonen Istanbul
  • Gonen Istanbul Hotel
  • Hotel Gonen Istanbul
  • Istanbul Gonen
  • Istanbul Gonen Hotel
  • Istanbul Gonen Hotel Hotel
  • Istanbul Gonen Hotel Istanbul
  • Istanbul Gonen Hotel Hotel Istanbul

You should know

  • The outdoor pool closes for the season in August.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.