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4.1 out of 5

"Excellent location. Lovely clean rooms. Excellent value. Would definitely return " More

By a verified traveller on Sun 21 Oct 2018

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£59* Per night/room 27 Oct - 28 Oct

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Lapis Inn Hotel & Spa ( Ex. Ambassador Hotel ). During your stay, you're just a quick walk from Sultanahmet Square. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant. This 3.5-star hotel has 25 rooms over 5 floors. Each room includes amenities such as free WiFi and a plasma TV.

  • Air-conditioned rooms with 24-hour room service, plasma TVs and minibars
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a restaurant, a coffee shop and a bar/lounge
  • Indulge with facials, body treatments or aromatherapy at the spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests speak favourably about the location and the breakfast
  • Just a 4-minute walk from Hagia Sophia and 5 minutes on foot from Blue Mosque
  • Airport shuttle service available for a fee

Lapis Inn Hotel & Spa ( Ex. Ambassador Hotel ) ratings based on 36 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Lapis Inn Hotel & Spa ( Ex. Ambassador Hotel )

Everyone (14) Couples (9) Family (6) Friends (6) Other (1)
5 out of 5
Excellent location. Lovely clean rooms. Excellent value. Would definitely return

Posted by on 21 Oct 2018

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Comment from Hotel Management

23 Oct 2018 by Ambassador Hotel

Dear Oz, Thank you very much for taking the time to post your review. We are very happy to read that you enjoyed your stay that much and truly look forward to meet with you again. Warm Regards, Your Ambassador Hotel Team

5 out of 5

Ambassador at Istanbul.

Extremely friendly, helpful staff. Fantastic location - the view from the rooftop restaurant is quite simply staggering. Stone throw from all the major cultural attractions. Highly recommended.

Posted by , from Uk. on 22 Feb 2018

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Comment from Hotel Management

27 Feb 2018 by Ambassador Hotel

DearStu, Thank you very much for your time to post your review. We are very happy to read that you enjoyed staying with us and all of us truly hope to meet you again. Warm Regards, Your Ambassador Hotel Team

5 out of 5

NICE & FRIENDLY STAFF NO DOUBT

the room was way small, the tv on first day didn’t work but was swiftly sorted the following day, unfortunately there was no uk channels at all only Turkish channels, so was as good as saying no tv.. overall the bed was single & very small, the lads were great inc the breakfast server, the only thing eatable really was either the boiled egg or scrambled egg on request.. rest of food wasn’t appetising enough to try.. the kitchen cook n staff were excellent.. spa prices were high but used a local sauna n hammom place around the corner.. over all the staff are nice n wil help out anyway they can.... overall it’s a choice of either a proper Hilton style hotel or at low price this is ok.. the fridge in room was also not working.. didn’t shower due to size..

Posted by , from united kingdom birmingham on 24 Jan 2018

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Comment from Hotel Management

29 Jan 2018 by Ambassador Hotel

Dear Kami, Thank you very much for taking the time to post your review. We are happy to read that you have been happy with our team and took your suggestions into considerations. All of us still hope to meet with you again in the future. Warm Regards, Your Ambassador Hotel Team

5 out of 5

Amazing location

Absolutely fabulous location to explore Istanbul from. Friendly staff and very reasonable but smart. We would definitely recommend this hotel but don't complain about small dark rooms - they are smart and clean but only a bed for the night, that's the trade off for such a great location and breakfast from on the roof terrace is breathtaking.

Posted by on 29 Oct 2015

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1 out of 5
Es sah gar nicht aus wie auf den Bildern, war nicht sauber aber das Personal war nett.

Posted by on 10 Apr 2021

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Comment from Hotel Management

10 Apr 2021 by Lapis Inn Hotel & Spa

Dear Guest , Thank you for your feedback regarding your stay with us. We were very concerned to read about the aspects you expressed disappointment with.I do hope you will give us another opportunity to welcome you back at which time we will spare no effort in providing you with the perfect visit.

3 out of 5
Service and location was good. Dont take your room at the 1st floor because there is no good windows so you cant see what weather is outside and you cant get fresh air in. Also you cant get any light to room. You can also hear all the voices on the streets...

Posted by on 1 Nov 2019

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4 out of 5
Excellent emplacement ! Personnel à l’ecoute très sympa

Posted by on 31 Aug 2019

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4 out of 5
J'ai apprécié le service et le personnel. Ils sont juste adorables et vraiment très serviables. La vue est magnifique. Le petit déjeuner (typiquement turc) est très copieux et bon. L'emplacement est idéal ( à 4 min de la place SultanAhmet )et d'une station de métro. Pour les points négatifs: Notre chambre était situé devant une ruelle avec restaurant donc le bruit des assiettes jusqu'a 1h voir 2h du matin. Impossible d'ouvrir la fenêtre car sa donne sur la ruelle avec les gens qui passent. Donc chambre très humide malgré la clim qui fonctionne à peine et très sombre. Le bruit des gens dans le couloir ( bruit de pas au dessus de la chambre également) et on peut absolument tout entendre, c'est très mal isolé. Dommage car tout le reste est parfait.

Posted by on 22 Jul 2019

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4 out of 5
Beste Lage aber niemals ein 4 Stern. Sehr freundliches Personal

Posted by on 15 Jul 2019

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4 out of 5
Sehr, sehr zentral gelegen. Sehr freundliches Personal. Die Straßenbahn befindet sich direkt vor der Tür!

Posted by on 3 Jun 2019

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Comment from Hotel Management

5 Jun 2019 by Ambassador Hotel

Lieber Gast, vielen lieben Dank für Ihre netten Worte. Wir freuen uns, dass Ihnen der Aufenthalt in unserem Hotel so gut gefallen hat und hoffen Sie bald wieder bei uns im Hause begrüssen zu können. Mit freundlichen Grüssen, Ihr Ambassador Hotel Team

About the Lapis Inn Hotel & Spa ( Ex. Ambassador Hotel )

Location Ticarethane Cikmazi No 19, Istanbul, Istanbul 34420

Property Features

Lapis Inn Hotel & Spa ( Ex. Ambassador Hotel ) offers its guests a full-service spa. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A rooftop terrace, a library, and tour/ticket assistance are also featured at the family-friendly Lapis Inn Hotel & Spa ( Ex. Ambassador Hotel ). An airport shuttle (available 24 hours) is available for a fee. This 3.5-star Istanbul hotel is smoke free.

  • 1 building
  • 25 guestrooms or units
  • 5 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Istanbul Cankurtaran Station (1.7 km / 1 mi)
  • Metro station: Sultanahmet Station (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Lapis Inn Hotel & Spa ( Ex. Ambassador Hotel ) offers 25 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. Plasma televisions come with satellite channels. Bathrooms include a rainfall showerhead, slippers, complimentary toiletries and hairdryers. This Istanbul hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Air conditioning
  • Connecting rooms available

Food & Drink

Grill Restaurant – This restaurant serves breakfast and dinner.

Terrace Bar Pub – On-site pub. Open 24 hours. Open daily.

24-hour room service is available.

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 2
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Minimum age to access spa is 12
  • Reflexology
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 9 AM
  • Minimum check-in age is: 15

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 48.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Individually wrapped food options are available for breakfast. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certification Program (Turkey) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • One child stays free
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Tourism Certification Program (Turkey)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 45 per vehicle (one-way, maximum occupancy 5)
  • Rollaway bed fee: EUR 48.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ambassador Hotel Istanbul
  • Ambassador Istanbul
  • The Ambassador Hotel
  • Lapis Inn & Spa Ex Ambassador
  • Lapis Inn Hotel Old City ( Ex.Ambassador Hotel)
  • Lapis Inn Hotel & Spa ( Ex. Ambassador Hotel ) Hotel
  • Lapis Inn Hotel & Spa ( Ex. Ambassador Hotel ) Istanbul
  • Lapis Inn Hotel & Spa ( Ex. Ambassador Hotel ) Hotel Istanbul

You should know

  • Lapis Inn Hotel & Spa ( Ex. Ambassador Hotel ) offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.