9 Mar 2020 by Guest relations
Dear Guest. Thanks for you rate. Hope to host you at our hotel again. Best Regards
1 Feb 2020 by Guest Relations
Dear Guest, First of all thanks for choosing Legacy Ottoman Hotel for your stay in İstanbul. Your positive and sweet comments are much appreciated by all of us. We are looking forward to welcome you back. Wish you all the best. Best Regards,
16 Apr 2021 by Guest Relations
Dear guest,We are so sorry regarding your uncomfortable situations in your stay..We apologise but promise to be better in your next stay.. Hope to welcome you back!
22 Sep 2020 by Batuhan Altinmala
Dear Sir,Madam , Thank you for your comment. Your short and sweet comment made us very happy. Be sure that your feedback has been shared with all of our staffs. Hope to host you at our hotel again. Best wishes from İstanbul. Hotel Management.
12 Jan 2019 by Guest Relations
Dear Guest, Thank you for your assessment. It made us happy to read your beautiful thoughts. We would like to welcome you again. Best Regards
31 Oct 2018 by Legacy Ottoman Hotel/Sales Department
Dear Guest, Thank you for taking your time to review Legacy Ottoman Hotel. We truly value the opinions of our guests and we apologize that we did not meet your expectations. Providing our guests with the best possible hospitality and service has always been our mission. We have addressed the cleanliness issue and spoken with our team member and also with her Manager in question. We would like to inform you that we truly enjoy sharing our passion for our destination with our guests and we would be pleased if our guests leave Legacy Ottoman Hotel with happiness and with a feeling of full satisfaction upon their stay in Legacy Ottoman Hotel. We really look forward to welcoming you back in Legacy Ottoman Hotel again. It would be a great pleasure from our side to have a direct communication with you on your next arrival. Because, it would be a great chance for us to renew your expactations in Legacy Ottoman Hotel. Yours sincerely Legacy Ottoman Hotel / Guest Relations
2 Jun 2017 by Ersan
Dear Laurent, Thank you for staying at Legacy Ottoman Hotel and for your comments. The first time we hear about somebody who is coming here very vivacious and leaving from here in depression! We are really sorry that we could not make you happy here and could not remedy to your depression. Maybe next time!We are sure that we will make you very happy. Best Regards
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
Legacy Ottoman Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. Public spaces have free WiFi. Event space at this hotel measures 2959 square feet (275 square metres) and includes conference rooms. A kids' pool, a fitness centre, and tour or ticket assistance are also featured at the luxury Legacy Ottoman Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Istanbul hotel.
Available in some public areas: Free WiFi
Valet parking (surcharge)
Legacy Ottoman Hotel offers 178 forms of accommodation with minibars and laptop-compatible safes. Premium satellite televisions are provided. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Ottoman Restaurant – This restaurant serves lunch and dinner.
İstanbul Restoran – This restaurant only serves breakfast. Open daily.
Roof Bar – This bar serves lunch and dinner. Open daily.
24-hour room service is available.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
Viento Spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.
The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
The credit card used to book the reservation must be presented by the cardholder at check-in
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.