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Hotel Description

Our customers tell us that they can't get enough of the restaurant at Mercure Istanbul Taksim. During your stay, you're just a quick walk from Taksim Square. Free WiFi in public areas, free valet parking and a restaurant are available. This 4-star hotel has 137 rooms over 7 floors. Each room includes amenities such as free WiFi and a fireplace.

  • Air-conditioned rooms with fireplaces, 24-hour room service and LCD TVs
  • Free WiFi
  • Free valet parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre
  • Guests have good things to say about the accommodation, from cleanliness and comfy beds to spaciousness and nice bathrooms
  • Just a 1-minute drive from Taksim Square and 9 minutes from Bomontiada
  • Pets welcome free of charge

Superior Room, City View

Bed Count 2 Single Beds Maximum Occupancy 2 Max
£81 per night

Suite, View

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Junior Suite, City View

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Junior Suite, View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Deluxe Room, View (Bosphorus View)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Junior Suite, City View

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Mercure Istanbul Taksim ratings based on 14 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Istanbul Taksim

Everyone (13) Couples (1)
3 out of 5
I think the staff needs to be trained more in customer service and the housekeeping needs to be improved. They also should have people who can communicate in English when you claim we speak your language. The reception ladies were nice and helpful and they could communicate in English.

Posted by on 6 May 2019

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Comment from Hotel Management

8 May 2019 by Gözde Sezgin

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Istanbul Taksim Hotel. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and we hope that you will give us the opportunity to serve you better in the near future. Best regards, Gözde Sezgin Guest Relations Executive

1 out of 5

Posted by on 16 Feb 2019

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Comment from Hotel Management

2 Apr 2019 by Asuman K.

Dear Guest Thank you for taking the time to tell us about your experience at the Mercure Istanbul Taksim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

4 out of 5
Gute Lage. Alles in der Nähe. Freundliche Bedienung

Posted by on 8 Apr 2019

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Comment from Hotel Management

9 Apr 2019 by Basak Idemen

Dear Guest We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive

5 out of 5
Zentrale lage. Bus,Bahn und die Schiffe sind in kurzem Fußweg zu erreichen. Das Hotel ist sehr sauber. Die Mitarbeiter sind freundlich.

Posted by on 27 Feb 2019

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Comment from Hotel Management

4 Mar 2019 by Asuman Kilic - Asst. Guest Relations Manager

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

4 out of 5
İm großen und ganzen hat uns vieles gefallen doch wir hatten ursprünglich ein zimmer mit zwei einzelbetten gebucht Bekommen haben wir stattdessen was uns am ende egal war ein zimmer mit einem doppelbett es ist wohl ein fehler unter der verteilung verlaufen .. sonst war eigentlich alles ganz ok wir waren zufrieden

Posted by on 19 Feb 2019

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Comment from Hotel Management

4 Mar 2019 by Asuman KILIC/ Assistant Guest Relations Manager

Dear Guest, Thank you very much for taking the time to comment regarding to your stay with us. We are delighted to know that you enjoyed your stay with us and our location and the service provided by our staff met with your expectations. Your feedback is important for us, please be ensured that your comments are shared with necessary departments to take efficient actions. We look forward to welcoming you back to our hotel. Kind regards,

4 out of 5

Posted by on 18 Feb 2019

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Comment from Hotel Management

2 Apr 2019 by Asuman K.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kindest Regards, Guest Relations Executive

3 out of 5

Posted by on 16 Jan 2019

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Comment from Hotel Management

18 Jan 2019 by Asuman K.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Assistant Guest Relations Manage

5 out of 5
Sauber, ruhig, modern und freundliche Reception. Ist empfehlenswert.

Posted by on 17 Dec 2018

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Comment from Hotel Management

18 Dec 2018 by Asuman K.

Dear Guest We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive

3 out of 5

Posted by on 27 Nov 2018

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Comment from Hotel Management

28 Nov 2018 by Asuman K.

Dear Guest We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations Executive

5 out of 5
Zentral gelegen aber nicht im totalen Rummel. Für Istanbul verhältnismässig ruhige Lage. Schöne Zimmer, gutes Frühstück und nettes Personal.

Posted by on 11 May 2018

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Comment from Hotel Management

11 May 2018 by Asuman K.

Dear Guest We very much appreciate your comments regarding your stay at the Mercure Istanbul Taksim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Asuman KILIÇ Guest Relations Executive

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre. A computer station is on site and WiFi is free in public spaces. A fitness centre, a terrace, and tour or ticket assistance are also featured at the business-friendly Mercure Istanbul Taksim. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Istanbul hotel.

  • 137 guestrooms or units
  • 7 levels
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free valet parking , Parking (limited spaces)

Transport

  • Airport: Istanbul (IST) (39.3 km / 24.4 mi)
  • Train station: YeniKapi Station (7.1 km / 4.4 mi)
  • Metro station: Kabatas Station (0.6 km / 0.3 mi)
  • Parking: Free valet parking

Room Amenities

Mercure Istanbul Taksim offers 137 forms of air-conditioned accommodation with fireplaces and minibars. 40-inch LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Istanbul hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Fireplace
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

On-site venue No. 2 – This bar specialises in local cuisine and only serves light fare.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Pets

  • Pets are welcome and stay free

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Pets allowed (no fees)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Istanbul Taksim Hotel
  • Mercure Istanbul Taksim

You should know

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.