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3.7 out of 5

"Staff were helpful and turndown service was nice. I would recommend having breakfast elsewhere as buffet is poor and overpriced. Also, note that this ... " More

By a verified traveller on Sun 10 Sep 2023

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Deluxe Pera Side Room with Twin Bed

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£189* Per night/room 25 Jun - 26 Jun

Deluxe Golden Horn Side Room with Twin Bed

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Pierre Loti Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ernest Hemingway Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Greta Garbo Corner Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Pera Palace Hotel. During your stay, you're just a quick walk from Galata Tower. You'll find features such as free WiFi in public areas, plus 2 coffee shops/cafes and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 coffee shops/cafes, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Treat yourself to body scrubs, body wraps or hot stone massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests like the restaurant and breakfast
  • Steps from Pera Museum and Istiklal Avenue
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Pera Palace Hotel ratings based on 9 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pera Palace Hotel

Everyone (1) Couples (5) Family (3)
4 out of 5
Staff were helpful and turndown service was nice. I would recommend having breakfast elsewhere as buffet is poor and overpriced. Also, note that this is a historic building so it can feel a bit dated for those looking for more modern amenities.

Posted by on 10 Sep 2023

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Comment from Hotel Management

11 Sep 2023 by Hotel General Manager

Dear Mr. Fahim,Thank you for your grades and comment of Pera Palace Hotel.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Murat EtiGeneral Manager

1 out of 5
The reception is very bad and unfriendly and I will never repeat this experience

Posted by on 24 Sep 2022

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Comment from Hotel Management

2 Oct 2022 by Erman Ocak

Dear Guest, Thank you for sharing your experience from your recent stay with us at Pera Palace Hotel.Your valuable feedback is important to ensure that we continually deliver the service Pera Palace Hotel is renowned for and exceed your expectations for future visits. I was concerned to understand that on this occasion we did not meet your expectations. Please accept my sincere apology for the inconvenience you have experienced during your stay. I have noted all your comments and passed on to the concern managers to look into it and taking corrective action where required so that we exceed your expectations on your return. Thank you for bringing these incidents into my attention. Once again, thank you for taking the time to post your review.We look forward to welcoming you back on your return to Pera Palace HotelSincerely, Erman OcakFront Office Manager

5 out of 5
Historic hotel from a golden era of travel. Staff were very welcoming. Our room had a beautiful view over Istanbul and the Golden Horn. Nicely furnished with modern marble bathroom. Make sure you visit the Ataturk museum room and definitely book afternoon tea. Absolutely loved our stay here.

Posted by on 28 Mar 2022

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Comment from Hotel Management

29 Mar 2022 by Erman Ocak

Dear Guest, Thank you for your most valuable time to tell us about your experience during your stay at the Pera Palace Hotel. I am pleased that you found the hotel and the services as well as our location to be exceptional. Please feel free to reach out to me directly whenever your travel plans bring you back to Istanbul. Sincerely, Erman Ocak Front Office Manager

4 out of 5
Staying in this hotel is like going into the past whilst having the luxury of modern facilities. Take the magic carpet to Istanbul and stay in the resting place of the intrepid travellers of the Orient Express of yesteryear.

Posted by , from Galway on 20 Nov 2019

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Comment from Hotel Management

25 Nov 2019 by Ahmet Bayar

Dear Guest, We would like to take this opportunity to thank you for posting a review on ebookers.com with regards to your recent stay at Pera Palace Hotel.I am very pleased to learn that you enjoyed our heritage building, its history and most importantly the well being feeling we are trying to create through our warm welcome since the first moment our guests arrive to the hotel. Once again, thank you very much for your kind words. We certainly look forward to welcoming you back at Pera Palace Hotel, hopefully in the very near future. Sincerely, Ahmet Bayar Front Office Manager

4 out of 5
Très charmant, historique. Petit déjeuner pas intéressant du tout. Il y a pleins de cafés et boulangeries autour qui sont de bonne qualité. Piscine fermé.

Posted by on 15 Aug 2023

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Comment from Hotel Management

20 Aug 2023 by Hotel General Manager

Chère Madame Pamela,Merci pour vos notes et votre commentaire sur l'hôtel Pera Palace. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous revoir très bientôt.Sincèrement,Murat EtiDirecteur Général

5 out of 5
Hat alles wunderbar geklappt!

Posted by on 29 May 2022

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Comment from Hotel Management

14 Jun 2022 by Erman Ocak

Dear Guest, We are pleased to read that you had enjoyed your stay at Pera Palace and were impressed with our facilities, history and hospitable service of our team. Guest satisfaction and maintaining a high level of service is our utmost priority; It is always so pleasing when a guest takes the time to recognize exceptional service and we will have pleasure in sharing your comments and your words means a lot to us. We look forward to welcoming you back to our hotel on many more occasions. Best Regards, Erman Ocak Front Office Manager

4 out of 5
Nous avons apprécié le rattrapage de la Direction de l’hôtel a été obligée de nous surclasser dans la suite Hemingway du fait qu’il n’y avait plus de chambre correspond à celle réservée et payée. Ayant exigé cela malgré les tentative de banalisation du personnel de la réception nous avons pu obtenir gain de cause. Nous avons noter la très bonne tenue des Equipement de l’hôtel par contre les serviettes mérite d’être changer car totalement défraîchie. Nous conseillons cet établissement mais être vigilant au moment du Check in. Petit regret au restaurant à la terrasse qui est de très bonne qualité sauf que la bouteille de vin blanc commandée est arrivée du comptoir déjà ouverte!

Posted by , from Paris on 8 Aug 2019

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Comment from Hotel Management

11 Aug 2019 by Ahmet Bayar

Dear Guest Thank you for taking the time to tell us about your experience during your stay here at the Pera Palace Hotel. We appreciate your feedback since it helps us improve our service and your experience.I have noted your comment and passed on to the concerned managers to look into it and taking corrective action where required so that we exceed your expectations on your return. Please feel free to reach out to me directly whenever your travel plans bring you back to Istanbul. Sincerely, Ahmet Bayar Front Office Manager

2 out of 5

Posted by on 8 Aug 2019

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Comment from Hotel Management

10 Aug 2019 by Ahmet Bayar

Dear Guest, We are truly disappointed to hear that your experience within the Pera Palace Hotel was below your expectation.I would like to outline that your comments are extremely important to us as we contantly strive to provide the best standards to our valuable guest. We would appreciate if you could contact with us, regarding your lost items.Please feel free to reach out to me directly whenever your travel plans bring you back to Istanbul. Sincerely, Ahmet Bayar Front Office Manager

4 out of 5
Es ist ein sehr traditionelles Hotel, und legt wert darauf.

Posted by on 17 Jun 2019

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Comment from Hotel Management

19 Jun 2019 by Ahmet Bayar

Dear Guest, Thank you for posting such a positive review on Expedia.com, following your recent stay at Pera Palace Hotel.I am particularly pleased that you found the hotel and the services to be exceptional. We appreciate your feedback since it helps us improve our service and your experience.Once again, thank you very much for your kind words. We certainly look forward to welcoming you back at Pera Palace Hotel, hopefully in the very near future. Kind regards, Ahmet Bayar Front Office Manager

Property Features

Pera Palace Hotel offers its guests a full-service spa, a sauna, and a fitness centre. There's a restaurant on site, along with 2 coffee shops/cafes. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. A library, a terrace, and barbecue grills are also featured at the business-friendly Pera Palace Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This Istanbul hotel is smoke free.

  • 115 guestrooms or units
  • 6 levels
  • 2 coffee shops
  • Conference rooms
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Beyoglu Station (0.4 km / 0.3 mi)
  • Metro station: Sishane-Zemin Metro Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Pera Palace Hotel offers 115 air-conditioned accommodations with minibars and a safe. A pillow menu is available. This Istanbul hotel provides complimentary wireless Internet access. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Bath or shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Fan
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.

Pera Palace Hotel has a restaurant on site.

Agatha Restaurant – This restaurant specialises in local and international cuisine and only serves breakfast. Open daily.

Kubbeli Lounge – This brasserie specialises in local and international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Paşa – Overlooking the garden, this restaurant specialises in local and international cuisine and serves lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

Spa Services

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 6 years old are not allowed in the spa.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 6
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pera Palace Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 60 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 18 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Airport shuttle fee: EUR 247.80 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: EUR 8 per day
  • Pet fee: EUR 60 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palace Hotel Jumeirah Special Class
  • Palace Jumeirah Special Class
  • Pera Palace Hotel Hotel
  • Pera Palace Hotel Istanbul
  • Pera Palace Hotel Hotel Istanbul

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.