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4.3 out of 5

"Staying in this hotel is like going into the past whilst having the luxury of modern facilities. Take the magic carpet to Istanbul and stay in the res ... " More

By a verified traveller on Wed 20 Nov 2019

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Deluxe Pera Side Room with King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
£66* Per night/room 14 May - 15 May

Deluxe Golden Horn Side Room with Twin Bed

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Pera Studio Room with King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Pierre Loti Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ernest Hemingway Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Pera Palace Hotel. During your stay, you're just a quick walk from Galata Tower. You'll find features such as free WiFi in public areas, plus 2 coffee shops/cafés and a restaurant. This 5-star hotel has 115 rooms over 6 floors. Each room includes amenities such as free WiFi and a TV.

  • Air-conditioned rooms with 24-hour room service, TVs and rainfall showerheads
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a restaurant, 2 coffee shops/cafés and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests have great things to say about the helpful staff and the location
  • Steps from Pera Museum and 8 minutes on foot from Istiklal Avenue
  • Airport pick-up shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Pera Palace Hotel ratings based on 10 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pera Palace Hotel

Everyone (3) Couples (5) Family (2)
4 out of 5
Staying in this hotel is like going into the past whilst having the luxury of modern facilities. Take the magic carpet to Istanbul and stay in the resting place of the intrepid travellers of the Orient Express of yesteryear.

Posted by , from Galway on 20 Nov 2019

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Comment from Hotel Management

25 Nov 2019 by Ahmet Bayar

Dear Guest, We would like to take this opportunity to thank you for posting a review on ebookers.com with regards to your recent stay at Pera Palace Hotel.I am very pleased to learn that you enjoyed our heritage building, its history and most importantly the well being feeling we are trying to create through our warm welcome since the first moment our guests arrive to the hotel. Once again, thank you very much for your kind words. We certainly look forward to welcoming you back at Pera Palace Hotel, hopefully in the very near future. Sincerely, Ahmet Bayar Front Office Manager

4 out of 5

fantastic weekend getway

very ice hotel very friendly staff excellent location

Posted by on 5 Nov 2013

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5 out of 5

Simply superb...

This was our first visit to Istanbul and we wanted a Hotel that would make our trip memorable. We did a fair bit of research and glad we did as we struck gold with The Pera Palace, jumeriah. Everything about the Hotel was superb, with the staff being amongst the best we have ever had. We can not rate it highly enough. Go - and enjoy!

Posted by on 11 Oct 2013

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4 out of 5
Nous avons apprécié le rattrapage de la Direction de l’hôtel a été obligée de nous surclasser dans la suite Hemingway du fait qu’il n’y avait plus de chambre correspond à celle réservée et payée. Ayant exigé cela malgré les tentative de banalisation du personnel de la réception nous avons pu obtenir gain de cause. Nous avons noter la très bonne tenue des Equipement de l’hôtel par contre les serviettes mérite d’être changer car totalement défraîchie. Nous conseillons cet établissement mais être vigilant au moment du Check in. Petit regret au restaurant à la terrasse qui est de très bonne qualité sauf que la bouteille de vin blanc commandée est arrivée du comptoir déjà ouverte!

Posted by , from Paris on 8 Aug 2019

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Comment from Hotel Management

11 Aug 2019 by Ahmet Bayar

Dear Guest Thank you for taking the time to tell us about your experience during your stay here at the Pera Palace Hotel. We appreciate your feedback since it helps us improve our service and your experience.I have noted your comment and passed on to the concerned managers to look into it and taking corrective action where required so that we exceed your expectations on your return. Please feel free to reach out to me directly whenever your travel plans bring you back to Istanbul. Sincerely, Ahmet Bayar Front Office Manager

2 out of 5

Posted by on 8 Aug 2019

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Comment from Hotel Management

10 Aug 2019 by Ahmet Bayar

Dear Guest, We are truly disappointed to hear that your experience within the Pera Palace Hotel was below your expectation.I would like to outline that your comments are extremely important to us as we contantly strive to provide the best standards to our valuable guest. We would appreciate if you could contact with us, regarding your lost items.Please feel free to reach out to me directly whenever your travel plans bring you back to Istanbul. Sincerely, Ahmet Bayar Front Office Manager

4 out of 5
Es ist ein sehr traditionelles Hotel, und legt wert darauf.

Posted by on 17 Jun 2019

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Comment from Hotel Management

19 Jun 2019 by Ahmet Bayar

Dear Guest, Thank you for posting such a positive review on Expedia.com, following your recent stay at Pera Palace Hotel.I am particularly pleased that you found the hotel and the services to be exceptional. We appreciate your feedback since it helps us improve our service and your experience.Once again, thank you very much for your kind words. We certainly look forward to welcoming you back at Pera Palace Hotel, hopefully in the very near future. Kind regards, Ahmet Bayar Front Office Manager

5 out of 5
Super Hotel, freundliches Personal, sehr nah am Metro

Posted by , from Wuppertal on 21 Oct 2018

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Comment from Hotel Management

22 Oct 2018 by Ahmet Bayar

Dear Guest, Thank you for taking the time to tell us about your experience during your stay here at the Pera Palace Hotel. We don't find words enough to express our gratitude for your kind words, We always strive to exceed our guests’ expectations and make their experience memorable and special. We hope that your travel plans bring you to the Hotel again in the near future. Kind regards,Ahmet Bayar Front Office Manager

5 out of 5

Komme immer wieder gerne

Pros: Das Hotel liegt zentral. Es ist 1 Minute von der Einkaufsmeile entfernt. Da der Taxistand neben dem Hotel ist, muss man kaum auf ein Taxi warten.
Location: Es ist 1 Minute von der Shopping- bzw. Ausgangsmeile entfernt. Zentraler gehts nicht.
Ich komme immer wieder gerne in dieses Viertel. Es hat immer noch viel Kultur, ist modern und sehr zentral gelegen. Man kommt innerhalb von kurzer Zeit überall in Istanbul hin. Das Hotel ist eins mit der Geschichte dieses Viertels. Sehr hübsch und edel.

Posted by on 20 Mar 2017

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Comment from Hotel Management

23 Mar 2017 by ea

Dear Guest, Thank you for taking the time to tell us about your experience during your stay here at the Pera Palace Hotel. We appreciate your feedback since it helps us improve our service and your experience. I am particularly pleased that you've enjoyed your stay and would choose to stay with us again. Thank you once again, for your comments and for your support, and I look forward to welcoming you back to the Pera Place Hotel Jumeirah in the near future. Kind regards, Ebru Ayas Guest Relations Manager

5 out of 5

Très bon séjour à deux

Hôtel mythique rénové dans les règles. Très bon emplacement, pas loin de Taksim, Istiklal et Galata. Service palace de très bon niveau. Grande chambre très agréable. Spa et piscine permettent de se raffraichir. Restauration de grande qualité. Service discret mais globalement efficace.

Posted by on 2 Aug 2015

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5 out of 5

Historisches geschmackvoll renoviert

Wir haben den Aufenthalt in diesem wunderschönen Hotel in jeder Hinsicht genossen. Ruhig ist Istanbul nie - nicht der Fehler des Hotels. Einzige Kiritik am sehr freundlichen Personal sind die enormen (bis zu30 Minuten) Wartezeiten für einen Drink auf der Terrasse. Was tut das ganze Servicepersonal? Lösung: An der Bar bestellen und bezahlen gehen.

Posted by on 6 May 2013

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Property Features

There's a restaurant on site, along with 2 coffee shops/cafés. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. Public spaces have free WiFi. A fitness centre, a terrace, and tour or ticket assistance are also featured at the luxury Pera Palace Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Parking is available for a fee. This 5-star Istanbul hotel is smoke free.

  • 115 guestrooms or units
  • 6 levels
  • 2 coffee shops
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Istanbul (IST) (38 km / 23.6 mi)
  • Train station: YeniKapi Station (3.8 km / 2.4 mi)
  • Metro station: Tunel Square Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport pick-up
  • Parking: Valet parking available for a surcharge

Room Amenities

Pera Palace Hotel offers 115 forms of air-conditioned accommodation with a safe and complimentary bottles of water. This Istanbul hotel provides complimentary wireless Internet access. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • In-room dining (24 hours)
  • Television
  • Bath or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7 AM to 11:00 AM and at the weekend from 7 AM to 11:00 AM.

Pera Palace Hotel has a restaurant serving lunch and dinner.

Agatha Restaurant – This restaurant specialises in local and international cuisine and only serves breakfast. Open daily.

Kubbeli Lounge – This brasserie specialises in local and international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

Paşa – Overlooking the garden, this restaurant specialises in local and international cuisine and serves lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 65.0 per day.

Pet Policy

  • Pets: EUR 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 18 lbs)
  • Pets cannot be left unattended
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: EUR 22 per person (approximately)
  • Airport shuttle fee: EUR 120 per vehicle
  • Valet parking fee: EUR 10 per day
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 65.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palace Hotel Jumeirah Special Class
  • Palace Jumeirah Special Class
  • Pera Palace Hotel Hotel
  • Pera Palace Hotel Istanbul
  • Pera Palace Hotel Hotel Istanbul

You should know

  • Pera Palace Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.