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"This is the first review I have ever taken the time to write but due to the amazing staff at this hotel I have to take the time to do it I have stayed ... " More

By lady jane 17 on Sat 06 Dec 2014

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Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
£91* Per night/room 30 Aug - 31 Aug

Deluxe Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Executive Room with Executive Lounge Access

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Suite with Executive Lounge Access

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite with Executive Lounge Access

Bed Count 1 King Bed Maximum Occupancy 4 Max

Adjoining Deluxe Family Room

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Hotel Description

Point Hotel Taksim's great location gets high marks from our customers. During your stay, you're just a quick walk from Taksim Square. Free WiFi in public areas, 2 restaurants and 2 bars are available. This 5-star hotel has 233 rooms over 9 floors. Each room includes amenities such as free WiFi and a deep-soaking bath.

  • Shared rooms with deep-soaking baths, LCD TVs and minibars
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 2 restaurants, 2 coffee shops/cafés and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body treatments or massages at the spa
  • Services include babysitting, supervised activities for kids and dry cleaning/laundry
  • On-site recreation includes a fitness centre and a sauna
  • Guests speak favourably about the breakfast and the central location
  • Just a 4-minute walk from Acibadem Taksim Hospital and 5 minutes on foot from Taksim Square
  • Airport shuttle service available for a fee

Point Hotel Taksim ratings based on 16 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Point Hotel Taksim

Everyone (1) Couples (4) Business (3) Family (1) Friends (2) Other (3)
2 out of 5
A complete disappointment. Housekeeping is terrible. Rooms are old style. Staff is non responsive. we complained to the manager 4 times about house keeping. We were promised several things but nothing was delivered. Wouldn’t ever stay here again. One star is only for the perfect location!!

Posted by on 10 Jun 2019

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Comment from Hotel Management

4 Aug 2019 by GUEST CARE

Dear Anonymous, First of all, we would like to thank you for your staying at Point Hotel Taksim and. Please kindly be informed that, your review has been shared with our concerned department managers. Your review will be saved and evaluated as very important advices in order to improve our service standards. We hope to accommodate you with our improved service quality and Point Hotel Taksim hospitality for the next time. Best Regards, Guest Care, Gurbet AVCI

1 out of 5
Don't bother staying here. Not a 5* (3* at best) and definitely not worth paying for Executive Rooms and Lounge access. Incredibly rude, unapologetic staff - mainly management (Mr Hakkan at front desk & restaurant manager Jahan). General Manager never bothered to try and meet or contact us despite multiple complaints & request to speak with him. Multiple issues - Executive lounge closed/unstaffed on multiple occasions. Could not gain access with our key cards and 2 trips back down to reception did not resolve this. Absolute waste of time. When we finally gained access, no hot food available as advertised. When we complained, there was no sincere apology offered. We were expected to call reception so they could send someone from the restaurant to attend the Exec Lounge for us (unacceptable). Told we had to order the hot food and wait so it would be fresh (ok, fine) but this was not advertised as such. Plus they couldn't tell us what hot food was available. Awful breakfast (stale bread and foods, runny scrambled eggs, no fresh orange juice) possibly 2* standard. Rooms not cleaned sufficiently - dirty glasses/leftover food not taken away. Some days complimentary water not replenished. Younger trainees in the Executive lounge were lovely, location is good as the airport bus stops right outside/close to metro and walking distance to most sights. Spa/hamman nice but steam room unavailable. Save your money and stay elsewhere or choose a real 5*.

Posted by on 20 May 2019

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5 out of 5

amazing staff, perfect location

This is the first review I have ever taken the time to write but due to the amazing staff at this hotel I have to take the time to do it I have stayed at hotels all over the world and staff don't get any friendlier or helpful than this hotel They helped our party of 2 couples with anything and everything we asked from parking the car to late check out to sending shopping back to another part of Turkey via UPS Also the hotel is not the most opulent I have ever stayed in BUT it has a great feel to it The rooms are comfortable and very clean, decent size, lovely bathroom The food from room service was quick and way above the standard I've experienced for this price of hotel in the past Whoever is responsible for running this hotel is doing a great job and I would definitely 100 per cent stay there again, indeed I may have to return to Istanbul again sooner rather than later and won't be looking to stay anywhere else Thank you to all the staff who helped us during our recent 3 night stay

Posted by on 6 Dec 2014

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4 out of 5

Great Spa

Very good location though a lot of road works currently around the hotel. Helpful front desk staff though not all requests responded to. Best bit to me was its excellent spa which is of a very high standard. The bit about free airport transport is misleading as it is free only one way and that is on return in their shuttle which leaves once a day at 08.30. On the whole, a very good hotel in a beautiful city and I wouldn't mind going back to both!

Posted by on 7 Jan 2013

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5 out of 5

very warm and lovely hotel

very friendly staff location very perfect for first timer to turkey ,very central

Posted by on 26 Nov 2012

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5 out of 5
Es ist ein super Hotel und sehr zu empfehlen! Das Personal ist sehr sehr freundlich!

Posted by on 19 Feb 2019

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Comment from Hotel Management

16 Mar 2019 by ASISTANT FRONT OFFICE MANAGER

Lieber anonymer, Vielen Dank, dass Sie sich für das Point Hotel Taksim entschieden haben. Wir freuen uns, dass Sie Ihren Aufenthalt insgesamt genossen haben. Vielen Dank für Ihre freundlichen Kommentare zu unseren Mitarbeitern. Wir bemühen uns sehr, unsere Gäste zufrieden zu stellen. Nochmals vielen Dank, dass Sie sich die Zeit zum Kommentieren genommen haben. Freundliche Grüße, Serbay YILDIRIR

3 out of 5
Hoteleinrichtung veraltet. SPA Bereich ist okay. Zimmer nicht ganz sauber. Die Dusche machte komische Geräusche. Personal sehr nett.

Posted by , from Schweiz on 15 Oct 2018

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Comment from Hotel Management

1 Nov 2018 by Mit freundlichen Grüßen Guest Relations Manager Ha

Sehr geehrter Gast, Erstmal vielen Dank, dass Sie bei uns bleiben. Unser Hauptziel ist es, unseren Gästen den besten Service und die beste Gastfreundschaft zu bieten, um sicherzustellen, dass sie einen perfekten Aufenthalt haben. Daher ist es uns sehr leid, Ihren Kommentar zu lesen. Alle Kommentare unserer Gäste sind für uns sehr wichtig, dass wir die Gründe eingehend untersuchen und versuchen, uns bis zu Ihrem nächsten Besuch zu verbessern. Wir hoffen, dass wir Sie in Zukunft wieder hosten können, damit Sie den Unterschied spüren können. Mit freundlichen Grüßen Guest Relations Manager Hanife KURT

5 out of 5
Très bon séjour, l'hôtel est à 5 min à pied de la place Taksim

Posted by , from Reunion on 11 Apr 2018

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5 out of 5

Bien

Bel hôtel, bien situé et proche de taksim, 3 minutes à pied, près du métro.

Posted by on 16 Jan 2016

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1 out of 5

Arnaque au faux 5 étoiles

Nous avons été très déçu par cet Hotel ! Le hall de l'hôtel est très mal agencé !! L'accueil du personnel est très médiocre !!! Mis à part la responsable qui essaie avec beaucoup de courtoisie de solutionner les problèmes causés par son personnel à charge !!!! Je pense que cette Hotel devrait être repris sérieusement en main !!!

Posted by on 10 Jan 2016

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Renovations + Closures

The following facilities or services will be unavailable from July 6 2021 to July 31 2021 (dates subject to change):

  • Swimming pool

Property Features

Point Hotel Taksim offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants and 2 coffee shops/cafés, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A bar/lounge. Public spaces have free WiFi. You'll find a business centre on site. A fitness centre, a terrace, and tour or ticket assistance are also featured at the luxury Point Hotel Taksim. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Istanbul hotel.

  • 233 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Bar or lounge
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: YeniKapi Station (5.6 km / 3.5 mi)
  • Metro station: Taşkışla Cable Car Station (0.7 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Point Hotel Taksim offers 233 forms of shared accommodation which are air-conditioned, accessible via exterior corridors and feature minibars and a safe. Each accommodation is individually furnished and decorated. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with toilets with an electronic bidet, complimentary toiletries and hairdryers. This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Accommodation is shared
  • Deep-soaking bath
  • Minibar
  • LCD television
  • Cable channels
  • Coffee maker
  • Combined shower/bath
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

Point Hotel Taksim has 2 restaurants serving breakfast, lunch and dinner.

Cafe Jolie – On-site café.

After 6 – On-site bar.

Udonya – This restaurant specialises in Japanese cuisine.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily.

  • Body treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 12:30 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 45.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Point Hotel Taksim

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless checkout is available. Each guest room is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • One child stays free
  • Noise-free rooms not guaranteed
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 16 for adults and EUR 8 for children (approximately)
  • Airport shuttle fee: EUR 90 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: EUR 10 per day (in/out privileges)
  • Rollaway bed fee: EUR 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Point Taksim
  • Hotel Taksim Point
  • Point Hotel Taksim
  • Point Taksim
  • Point Taksim Hotel
  • Taksim Point Hotel
  • Point Hotel Istanbul
  • Point Hotel
  • Point Hotel Taksim Hotel
  • Point Hotel Taksim Istanbul
  • Point Hotel Taksim Hotel Istanbul

You should know

  • Point Hotel Taksim offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.