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Hotel Description

Our customers tell us they enjoy the breakfast at Point Hotel Taksim. During your stay, you're just a quick walk from Istiklal Avenue. You'll find features such as free WiFi in public areas and free valet parking, plus 2 restaurants. This 5-star hotel has 233 rooms over 9 floors. Each room includes amenities such as free WiFi and a deep-soaking bathtub.

  • Air-conditioned rooms with deep-soaking bathtubs, 24-hour room service and LCD TVs
  • Free WiFi
  • Free valet parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, 2 coffee shops/cafés and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with massages or body treatments at the spa
  • Services include babysitting, supervised activities for kids and dry cleaning/laundry
  • On-site recreation includes a sauna
  • Guests speak favourably about the central location and the value of their stay
  • Just a 4-minute walk from Acibadem Taksim Hospital and 8 minutes on foot from Ataturk Cultural Center
  • Airport shuttle service available for a fee

Point Hotel Taksim ratings based on 15 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Point Hotel Taksim

Everyone (1) Couples (3) Business (3) Family (1) Friends (2) Other (3)
1 out of 5
Don't bother staying here. Not a 5* (3* at best) and definitely not worth paying for Executive Rooms and Lounge access. Incredibly rude, unapologetic staff - mainly management (Mr Hakkan at front desk & restaurant manager Jahan). General Manager never bothered to try and meet or contact us despite multiple complaints & request to speak with him. Multiple issues - Executive lounge closed/unstaffed on multiple occasions. Could not gain access with our key cards and 2 trips back down to reception did not resolve this. Absolute waste of time. When we finally gained access, no hot food available as advertised. When we complained, there was no sincere apology offered. We were expected to call reception so they could send someone from the restaurant to attend the Exec Lounge for us (unacceptable). Told we had to order the hot food and wait so it would be fresh (ok, fine) but this was not advertised as such. Plus they couldn't tell us what hot food was available. Awful breakfast (stale bread and foods, runny scrambled eggs, no fresh orange juice) possibly 2* standard. Rooms not cleaned sufficiently - dirty glasses/leftover food not taken away. Some days complimentary water not replenished. Younger trainees in the Executive lounge were lovely, location is good as the airport bus stops right outside/close to metro and walking distance to most sights. Spa/hamman nice but steam room unavailable. Save your money and stay elsewhere or choose a real 5*.

Posted by on 20 May 2019

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5 out of 5

amazing staff, perfect location

This is the first review I have ever taken the time to write but due to the amazing staff at this hotel I have to take the time to do it I have stayed at hotels all over the world and staff don't get any friendlier or helpful than this hotel They helped our party of 2 couples with anything and everything we asked from parking the car to late check out to sending shopping back to another part of Turkey via UPS Also the hotel is not the most opulent I have ever stayed in BUT it has a great feel to it The rooms are comfortable and very clean, decent size, lovely bathroom The food from room service was quick and way above the standard I've experienced for this price of hotel in the past Whoever is responsible for running this hotel is doing a great job and I would definitely 100 per cent stay there again, indeed I may have to return to Istanbul again sooner rather than later and won't be looking to stay anywhere else Thank you to all the staff who helped us during our recent 3 night stay

Posted by on 6 Dec 2014

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4 out of 5

Great Spa

Very good location though a lot of road works currently around the hotel. Helpful front desk staff though not all requests responded to. Best bit to me was its excellent spa which is of a very high standard. The bit about free airport transport is misleading as it is free only one way and that is on return in their shuttle which leaves once a day at 08.30. On the whole, a very good hotel in a beautiful city and I wouldn't mind going back to both!

Posted by on 7 Jan 2013

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5 out of 5

very warm and lovely hotel

very friendly staff location very perfect for first timer to turkey ,very central

Posted by on 26 Nov 2012

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5 out of 5
Es ist ein super Hotel und sehr zu empfehlen! Das Personal ist sehr sehr freundlich!

Posted by on 19 Feb 2019

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Comment from Hotel Management

16 Mar 2019 by ASISTANT FRONT OFFICE MANAGER

Lieber anonymer, Vielen Dank, dass Sie sich für das Point Hotel Taksim entschieden haben. Wir freuen uns, dass Sie Ihren Aufenthalt insgesamt genossen haben. Vielen Dank für Ihre freundlichen Kommentare zu unseren Mitarbeitern. Wir bemühen uns sehr, unsere Gäste zufrieden zu stellen. Nochmals vielen Dank, dass Sie sich die Zeit zum Kommentieren genommen haben. Freundliche Grüße, Serbay YILDIRIR

3 out of 5
Hoteleinrichtung veraltet. SPA Bereich ist okay. Zimmer nicht ganz sauber. Die Dusche machte komische Geräusche. Personal sehr nett.

Posted by , from Schweiz on 15 Oct 2018

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Comment from Hotel Management

1 Nov 2018 by Mit freundlichen Grüßen Guest Relations Manager Ha

Sehr geehrter Gast, Erstmal vielen Dank, dass Sie bei uns bleiben. Unser Hauptziel ist es, unseren Gästen den besten Service und die beste Gastfreundschaft zu bieten, um sicherzustellen, dass sie einen perfekten Aufenthalt haben. Daher ist es uns sehr leid, Ihren Kommentar zu lesen. Alle Kommentare unserer Gäste sind für uns sehr wichtig, dass wir die Gründe eingehend untersuchen und versuchen, uns bis zu Ihrem nächsten Besuch zu verbessern. Wir hoffen, dass wir Sie in Zukunft wieder hosten können, damit Sie den Unterschied spüren können. Mit freundlichen Grüßen Guest Relations Manager Hanife KURT

5 out of 5
Très bon séjour, l'hôtel est à 5 min à pied de la place Taksim

Posted by , from Reunion on 11 Apr 2018

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5 out of 5

Bien

Bel hôtel, bien situé et proche de taksim, 3 minutes à pied, près du métro.

Posted by on 16 Jan 2016

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1 out of 5

Arnaque au faux 5 étoiles

Nous avons été très déçu par cet Hotel ! Le hall de l'hôtel est très mal agencé !! L'accueil du personnel est très médiocre !!! Mis à part la responsable qui essaie avec beaucoup de courtoisie de solutionner les problèmes causés par son personnel à charge !!!! Je pense que cette Hotel devrait être repris sérieusement en main !!!

Posted by on 10 Jan 2016

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4 out of 5

Toller Stadtaufenthalt

Sehr schönnes Hotel mit zentraler Lage. Das Personal ist sehr freundlich und hilfsbereit. Zu Fuss ist man etwa in 40min. auf der europäischen Seite. Ansonsten stehen auch Bus, Metro, Tram oder Taxi's zur verfügung, alle aufgezählten Verkehrsmittel sind unmittelbar beim Taksimplatz.

Posted by on 3 Jan 2016

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Property Features

Point Hotel Taksim offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants and 2 coffee shops/cafés on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. You'll find a business centre on site. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the luxury Point Hotel Taksim. A round-trip airport shuttle (available 24 hours) is available for a fee. Free valet parking is available. Smoking is allowed in designated areas at this 5-star Istanbul hotel.

  • 233 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Locker space

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Free valet parking

Transport

  • Train station: YeniKapi Station (5.6 km / 3.5 mi)
  • Metro station: Taşkışla Cable Car Station (0.7 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking; self parking available for a surcharge

Room Amenities

Point Hotel Taksim offers 233 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with toilets with an electronic bidet, complimentary toiletries and a hairdryer. This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Toilet with electronic bidet
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

Point Hotel Taksim has 2 restaurants serving breakfast, lunch and dinner.

Cafe Jolie – On-site café.

After 6 – On-site bar.

Udonya – This restaurant specialises in Japanese cuisine.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a sauna.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily.

  • Sauna in spa
  • Spa tub in spa
  • Body treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 11 PM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 15

Special check-in instructions:

If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport transport is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 12:30 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 45.0 per night.
  • Cribs (infant beds) are not available.

Pets

  • Pets and service animals are not allowed at Point Hotel Taksim

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cots (infant beds) available
  • No pets or service animals allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 20 for adults and EUR 15 for children (approximately)
  • Airport shuttle fee: EUR 90 per vehicle (one-way)
  • Self-parking fee: EUR 20.00 per night
  • Rollaway bed fee: EUR 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Point Hotel Taksim
  • Point Hotel
  • Point Taksim
  • Point Hotel Istanbul

You should know

  • Point Hotel Taksim offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.