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7 Jan 2023 by mehmet
Dear boldo, first of all thank you good comment for us.ı hope you could visit again at hotel.
31 Oct 2022 by Root Karaköy Hotel
Dear Michael,Thank you so much for taking the time to give us your feedback.As a team, we always try and provide the best and enjoyable experiences for our guests.We are thrilled to hear that you have thoroughly enjoyed your stay with us and had a great experience.If your ever in the area again, we would love to welcome you again for another great experience.Kinds Regards Ferit AteşgüneşGuest Experience Division
1 Nov 2023 by Guest Relations
Dear Carmela, Thank you for sharing your experience at the Root Hotel Karaköy through the survey.As a valued guest in our hotel, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and please come visit us again soon! Kind Regards, Guest Relations
1 Nov 2023 by Guest Relations
Dear Mrs.Jeanne,Warm greetings from Root Karaköy Hotel!Thank you for taking the time to complete the survey in regards to your recent stay.As a valued guest in our hotel, we see that there is room for improvement based on your feedback on the survey. We kindly need your feedback in detailed to have the opportunity to understand you and your concern better on your last stay with us. Whenever you have a moment, feel free to contact me directly at the e-mail address below so that we can continue to improve our hotel service and operation. Looking forward to hearing from you.Kind Regards,Guest Relations
1 Nov 2023 by Guest Relations
Dear Bleranda,Warm greetings from Root Karaköy Hotel!Thank you for taking the time to complete the survey in regards to your recent stay.As a valued guest in our hotel, we see that there is room for improvement based on your feedback on the survey. We kindly need your feedback in detailed to have the opportunity to understand you and your concern better on your last stay with us. Whenever you have a moment, feel free to contact me directly at the e-mail address below so that we can continue to improve our hotel service and operation. Looking forward to hearing from you.Kind Regards,Guest Relations
31 Mar 2022 by Canan Turhal
Dear Myung, Thank you for your comment and feedback. Best Regards Root Team
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. A 24-hour business centre and coworking spaces are available. A 24-hour fitness centre, spa services, and a library are also featured at Root Karakoy. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Root Karakoy offers 74 air-conditioned accommodations with iPod docking stations and minibars. Memory foam beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
Guests are served a free buffet breakfast daily from 8:00 AM to 11:00 AM.
Maji Restaurant – This fine-dining restaurant specialises in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Recreational amenities at the hotel include a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms. Services include massages.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email 2 weeks before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Root Karakoy offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Masks are required at the property for guests who have not received COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
