29 Dec 2020 by Nargiz Jalilova
Sehr geehrter Gast, Wir bedanken uns herzlich bei Ihnen, dass Sie sich die Zeit genommen haben um Ihr wertvolles Feedback zu hinterlassen. Es liegt uns sehr am Herzen was Sie uns mitgeteilt haben, deshalb haben wir alle benannten Themen bereits mit dem gesamten Team geteilt. Wir hoffen sehr, dass wir Sie in ihren zukünftigen Reisen in die Türkei wiedersehen werden. Wir wünschen dass Sie gesund verbleiben und einen guten Rutsch ins neue Jahr haben. Mit freundlichen Grüssen,
24 Feb 2020 by gozdekizgir
Dear valued guest, Thanks for your valued feedback about your recent stay at Sheraton Istanbul City Center! We are looking forwad to welcoming you at our property again. Best Regards, Gözde Kızgır Guest Relations Representative
The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
Sheraton Istanbul City Center offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and coworking spaces are available. There are 7 meeting rooms available. A 24-hour fitness centre, a sauna, and a terrace are also featured at the luxury Sheraton Istanbul City Center. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Istanbul hotel.
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)
Sheraton Istanbul City Center offers 254 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Nev'i Lokma – Overlooking the garden, this restaurant only serves breakfast.
The Legends Bar – This bar serves lunch and dinner. Open daily.
Istanbul Baking Company – On-site coffee shop. Open daily.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include an outdoor tennis court, an indoor pool, a sauna and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Shine Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.
The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certification Program (Turkey) and Commitment to Clean (Marriott) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.