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Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£90* Per night/room 5 Oct - 6 Oct

Twin Room, Executive Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Suite, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Sheraton Istanbul City Center. During your stay, you'll be within walking distance of Taksim Square. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool. This 5-star hotel has 254 rooms over 8 floors. LED TVs and minibars are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, LED TVs and minibars
  • Free Wi-Fi in some public areas
  • Enjoy garden views while dining at Nev'i Lokma
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with facials, Swedish massages or reflexology at Shine Spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a 24-hour fitness centre and a sauna
  • 8 minutes by car from Taksim Square and 11 minutes from Galata Tower
  • Cats and dogs welcome for a fee

Sheraton Istanbul City Center ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sheraton Istanbul City Center

Family (2)
5 out of 5
Das Personal ist sehr nett und hilfsbereit, das ganze Hotel und die Zimmer sind sehr sauber, das Frühstück war vielfältig und geschmackvoll. Unser Zimmer war hellhörig, die Schalldämmung der Zimmer sind nicht gut. Das Hotel befindet sich in Dolapdere ein Quartier der sich im moment Entwickelt deshalb sieht die Umgebung heruntergekommen aus. 1-10 bewerte ich mit 9.

Posted by on 27 Dec 2020

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Comment from Hotel Management

29 Dec 2020 by Nargiz Jalilova

Sehr geehrter Gast, Wir bedanken uns herzlich bei Ihnen, dass Sie sich die Zeit genommen haben um Ihr wertvolles Feedback zu hinterlassen. Es liegt uns sehr am Herzen was Sie uns mitgeteilt haben, deshalb haben wir alle benannten Themen bereits mit dem gesamten Team geteilt. Wir hoffen sehr, dass wir Sie in ihren zukünftigen Reisen in die Türkei wiedersehen werden. Wir wünschen dass Sie gesund verbleiben und einen guten Rutsch ins neue Jahr haben. Mit freundlichen Grüssen,

5 out of 5
Top service , freundliches Personal , bestes Frühstück kan es nur weiterempehlen . Gibi sogar einen shuttle bus zum Taksim Platz

Posted by on 24 Feb 2020

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Comment from Hotel Management

24 Feb 2020 by gozdekizgir

Dear valued guest, Thanks for your valued feedback about your recent stay at Sheraton Istanbul City Center! We are looking forwad to welcoming you at our property again. Best Regards, Gözde Kızgır Guest Relations Representative

About the Sheraton Istanbul City Center

Location Haci Ahmet Mah, Istanbul, Istanbul 34440

Renovations + Closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Sheraton Istanbul City Center offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and coworking spaces are available. There are 7 meeting rooms available. A 24-hour fitness centre, a sauna, and a terrace are also featured at the luxury Sheraton Istanbul City Center. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Istanbul hotel.

  • 254 guestrooms or units
  • 8 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Outdoor tennis court
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: YeniKapi Station (5.8 km / 3.6 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sheraton Istanbul City Center offers 254 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Premium channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 6:30 AM to 11:00 AM.

Nev'i Lokma – Overlooking the garden, this restaurant only serves breakfast.

The Legends Bar – This bar serves lunch and dinner. Open daily.

Istanbul Baking Company – On-site coffee shop. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor tennis court, an indoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Tennis lessons on site

Spa Services

Shine Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 100 per pet, per stay, plus a deposit of EUR 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 15 lbs) Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash

This property uses eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certification Program (Turkey) and Commitment to Clean (Marriott) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Tourism Certification Program (Turkey)
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15 for adults and EUR 15 for children (approximately)
  • Covered self-parking fee: EUR 5 per day
  • Valet parking fee: EUR 9 per day
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per day
  • Laundry fee: EUR 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Istanbul City Center Hotel
  • Sheraton Istanbul City Center Istanbul
  • Sheraton Istanbul City Center Hotel Istanbul

You should know

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.