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Executive Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Executive Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Sheraton Istanbul City Center. During your stay, you'll be within walking distance of Taksim Square. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.

  • Free WiFi
  • Enjoy garden views while dining at Nev'i Lokma
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with body wraps, body treatments or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a 24-hour gym and a sauna
  • Guests speak favourably about the breakfast and the clean guestrooms
  • Just a 3-minute drive from Taksim Square and a few minutes from Galata Tower
  • Airport pick-up shuttle service available for a fee
  • Cats and dogs welcome for a fee

Sheraton Istanbul City Center ratings based on 7 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sheraton Istanbul City Center

Everyone (2) Couples (1) Family (4)
5 out of 5
Very friendly staff👍

Posted by on 9 Apr 2023

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Comment from Hotel Management

13 Apr 2023 by Hasan TURAN-Guest Experience Manager

Dear Stanislav,We were delighted to read your kind point following your recent stay at Sheraton Istanbul City Center and to hear that you had such a memorable visit. Our team prides itself on delivering the very highest levels of service to our guests and anticipating their every need. To hear we have achieved this is always so rewarding, and Iwill have the pleasure of sharing your comments with the rest of the team. We all look forward to welcoming you back again very soon to enjoy another wonderful experience at Sheraton Istanbul City Center. Kind regards

5 out of 5
Alles in allem super. Nur der Ausblick aus dem Zimmer war nicht so schön. Baustelle. Aber kein Lärm.

Posted by on 5 Jun 2023

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Comment from Hotel Management

7 Jun 2023 by Guest Experience Manager-Hasan TURAN

Dear Selimovic,We were delighted to read your kind rating following your recent stay at Sheraton Istanbul City Center and to hear that you had such a memorable visit. Our team prides itself on delivering the very highest levels of service to our guests and anticipating their every need. To hear we have achieved this is always so rewarding, and I will have the pleasure of sharing your rating with the rest of the team. We all look forward to welcoming you back again very soon to enjoy another wonderful experience at Sheraton Istanbul City Center. Kind regards

4 out of 5
??

Posted by on 14 Mar 2023

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Comment from Hotel Management

20 Mar 2023 by Sheraton Istanbul City Center Team

Dear Miran,Thank you so much for your valuable feedback and for choosing Sheraton Istanbul City Center. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!We hope to see you back again soon.Best Wishes!

5 out of 5

Posted by on 14 Mar 2023

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Comment from Hotel Management

9 Apr 2023 by Guest Relations

Dear Ermira,We were delighted to read your kind point following your recent stay at Sheraton Istanbul City Center and to hear that you had such a memorable visit. Our team prides itself on delivering the very highest levels of service to our guests and anticipating their every need. To hear we have achieved this is always so rewarding, and Iwill have the pleasure of sharing your comments with the rest of the team. We all look forward to welcoming you back again very soon to enjoy another wonderful experience at Sheraton Istanbul City Center. Kind regards

4 out of 5
friendly and helpful workers

Posted by on 22 Apr 2022

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Comment from Hotel Management

17 Jun 2022 by Sheraton Istanbul City Center Team

Dear Luam, We were delighted to read your kind comments following your recent stay at Sheraton Istanbul City Center and to hear that you had such a memorable visit. Our team prides itself on delivering the very highest levels of service to our guests and anticipating their every need. To hear we have achieved this is always so rewarding, and I will have pleasure in sharing your comments with.... and the rest of the team. We all look forward to welcoming you back again very soon to enjoy another wonderful experience at Sheraton Istanbul City Center. Kind regards,

5 out of 5
Das Personal ist sehr nett und hilfsbereit, das ganze Hotel und die Zimmer sind sehr sauber, das Frühstück war vielfältig und geschmackvoll. Unser Zimmer war hellhörig, die Schalldämmung der Zimmer sind nicht gut. Das Hotel befindet sich in Dolapdere ein Quartier der sich im moment Entwickelt deshalb sieht die Umgebung heruntergekommen aus. 1-10 bewerte ich mit 9.

Posted by on 27 Dec 2020

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Comment from Hotel Management

29 Dec 2020 by Nargiz Jalilova

Sehr geehrter Gast, Wir bedanken uns herzlich bei Ihnen, dass Sie sich die Zeit genommen haben um Ihr wertvolles Feedback zu hinterlassen. Es liegt uns sehr am Herzen was Sie uns mitgeteilt haben, deshalb haben wir alle benannten Themen bereits mit dem gesamten Team geteilt. Wir hoffen sehr, dass wir Sie in ihren zukünftigen Reisen in die Türkei wiedersehen werden. Wir wünschen dass Sie gesund verbleiben und einen guten Rutsch ins neue Jahr haben. Mit freundlichen Grüssen,

5 out of 5
Top service , freundliches Personal , bestes Frühstück kan es nur weiterempehlen . Gibi sogar einen shuttle bus zum Taksim Platz

Posted by on 24 Feb 2020

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Comment from Hotel Management

24 Feb 2020 by gozdekizgir

Dear valued guest, Thanks for your valued feedback about your recent stay at Sheraton Istanbul City Center! We are looking forwad to welcoming you at our property again. Best Regards, Gözde Kızgır Guest Relations Representative

About the Sheraton Istanbul City Center

Location Haci Ahmet Mah, Istanbul, Istanbul 34440

Property Features

Sheraton Istanbul City Center offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre, 7 meeting rooms, and coworking spaces are available. A 24-hour fitness centre, a sauna, and an arcade/games room are also featured at the luxury Sheraton Istanbul City Center. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Sheraton Istanbul City Center was completed in 2023. This 5-star Istanbul hotel is smoke free.

  • 254 guestrooms or units
  • 8 levels
  • Built in 2015
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Beyoglu Station (3.3 km / 2.1 mi)
  • Property shuttles: Airport pick-up
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sheraton Istanbul City Center offers 254 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. This individually decorated and furnished accommodation includes dining tables. Beds feature down duvets and premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries. This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Premium channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Exterior corridor access
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Nev'i Lokma – Overlooking the garden, this restaurant only serves breakfast.

The Legends Bar – This bar serves lunch and dinner. Open daily.

Istanbul Baking Company – On-site coffee shop. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor tennis court, an indoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Tennis lessons on site

Spa Services

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Sheraton Istanbul City Center offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20 per day.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 100 per pet, per stay, plus a deposit of EUR 100 per stay
  • Only dogs and cats are allowed
  • Weight limit: 15 lb per pet Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Tourism Certification Programme (Turkey)
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 90 per vehicle (maximum occupancy 3)
  • Covered self-parking fee: EUR 8 per day
  • Valet parking fee: EUR 10 per day
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20 per day
  • Laundry fee: EUR 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Istanbul City Center Hotel
  • Sheraton Istanbul City Center Istanbul
  • Sheraton Istanbul City Center Hotel Istanbul

You should know

  • Pool access available from 10:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.