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4.3 out of 5

"Staff are very friendly, helpful, polite and thoughtful. Could not get any better as a first time stay in Istanbul. Very centrally located great views ... " More

By a verified traveller on Mon 24 Feb 2020

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Deluxe Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£52* Per night/room 6 May - 7 May

Signature Double Room, Terrace, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Presidential Suite, Terrace, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Single Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Deluxe Quadruple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

The comfortable rooms at Sultanhan Hotel - Special Class get high marks from our customers. During your stay, you're just a quick walk from Grand Bazaar. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. Built in 2005, this 4-star hotel has 40 rooms over 6 floors. Each room includes amenities such as free WiFi and a Select Comfort bed.

  • Air-conditioned rooms with Select Comfort beds, 24-hour room service and LCD TVs
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Terrace Restaurant, a fine-dining restaurant that serves international cuisine
  • Services include free food shopping service, dry cleaning/laundry and concierge services
  • Guests have great things to say about the quiet location and the helpful staff
  • Steps from Cemberlitas Bath and Column of Constantine
  • Airport pick-up shuttle service available for a fee

Sultanhan Hotel - Special Class ratings based on 55 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sultanhan Hotel - Special Class

Everyone (28) Couples (5) Family (8) Friends (3)
5 out of 5
Staff are very friendly, helpful, polite and thoughtful. Could not get any better as a first time stay in Istanbul. Very centrally located great views of the blue mosque and aya Sofia from breakfast room. You can watch the sunrise/sunset from there! Rooms are very comfortable, only thing is the immovable glass window on the bath, very hard to give a baby a shower. But otherwise so considerate with you having a child. Turkish Tea offered at no additional cost in main reception if you are waiting around!

Posted by , from London on 24 Feb 2020

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Comment from Hotel Management

24 Feb 2020 by SULTANHAN HOTEL FAMILY

Dear our valued Guest, We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also glad to hear about your lovely words our wonderful team,excellent location and nice room . Hope to have you again in the near future. Best regards,

5 out of 5
The whole experience was wonderful. Yunus gave us amazing service as well as other staff members.

Posted by on 20 Feb 2020

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Comment from Hotel Management

21 Feb 2020 by SULTANHAN HOTEL FAMILY

Dear our valued guest Farah,Thank you for posting a review and for rating us so highly.We are glad to hear that you had a perfect time with us and that our staff contribute to make your stay pleasant and enjoyable.Yours truly,

5 out of 5
Excellent throughout, rooms are superb, breakfast is excellent, the hotel is nice and clean, stayed for just over a week and did not have a single problem, will definitely recommend, will be booking again on my next visit. Thanks. Israr

Posted by on 17 Aug 2019

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Comment from Hotel Management

19 Aug 2019 by SULTANHAN HOTEL FAMILY

Dear our valued Guest, We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also glad to hear about your lovely words our super room, our excellent breakfast,our wonderful team,excellent location and nice,clean our room . Hope to have you again in the near future. Best regards,

4 out of 5
I didn’t like the breakfast plus there is a tv but no channels otherwise is fine

Posted by on 17 Apr 2019

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Comment from Hotel Management

17 Apr 2019 by SULTANHAN HOTEL FAMILY

Dear our valued Guest, We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also glad to hear about your fine words our hotel. Hope to have you again in the near future. Best regards,

5 out of 5
Very friendly and helpful staff, clean and good food. Location is great to get to AyaSofya, Blue Mosque and Grand Bazar. Other popular spots are close by and can get there by taxi which is pretty cheap.

Posted by on 12 Mar 2019

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Comment from Hotel Management

13 Mar 2019 by SULTANHAN HOTEL FAMILY

Dear our valued Guest, We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also glad to hear about your lovely words our wonderful frıendly team,excellent centrally hotel location. Hope to have you again in the near future. Best regards,

5 out of 5
Lovely staff who were extremely helpful. Super close to the blue masjid. Hammam was nice and breakfast delicious. We did not however get a view of the blue mosque from our room as the booking promised.

Posted by on 2 Jan 2019

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Comment from Hotel Management

3 Jan 2019 by Sultanhan Hotel Family

Dear our valued guest, We would like to thank you for your kind review and taking time to share your opinions with us and expedia readers also glad to hear about your lovely words our lovely team,nice delicious breakfast and Centrally Hotel located.Our restaurant has wonderful 360 degree İstanbul view. Hope to have you again in the near future. Best regards,

2 out of 5
The location of the hotel is good, as all the main attractions are within walking distance. We didn't require a taxi throughout our stay. The staff were friendly although a gentleman at the reception desk was recommending the hotel hamam. Which I think is over priced as you can find cheaper alternatives within the area. The room was clean and well kept. The housekeeping team would knock on the door at 8:30am every morning during our stay. This was very annoying as we would always be woken up early. The breakfast buffet was satisfactory. The first day the food was cold. It's the same food prepared every morning. The fresh honey and olives were lovely. The hotel needs to sort out the wifi network, as the connection was very weak. There would be days when we got no internet connection. Although there was a no smoking policy the smell of cigaratte smoke could always be smelt from our room. There was also a strong sewage smell that would come from the toilet, which was very unpleasant. Overall the hotel was average, but considering the amount we paid I was expecting better. I personally would not return to the hotel nor would I recommend this hotel.

Posted by , from London on 14 Apr 2018

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Comment from Hotel Management

2 May 2018 by hussein

Dear lovely guest, Thank you very much for taking the time to write about your experience at Sultanhan hotel. The goal of sultanhan hotel is make our guests more comfortable during their visit and we believe we met and exceed your expectations. We will be very glad to host you in sultanhan hotel again Our Hotel aims to provide a truly unique experience, and we as well updated our internet system (which is working very properly right now) We appreciate your comments and consider them as guidelines as to where we can improve ourselves. We would like to indicate forwarding your feedbacks to our relevant departments immediately. We look forward to welcoming you back to our hotel in the future. Best Regards, hüseyin topal sales office

4 out of 5

Nice hotel, friendly and helpful staff.

Hotel within easy walking distance of several historical attractions

Posted by on 16 Nov 2017

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5 out of 5

The hotel is ideally located and clean.

Pros: THe hotel itself is clean. bright and ideally located. The staff are lovely, helpful and accomodating.
Cons: Breakfast could include some gluten free alternatives. But thats an individual need and could be got around
Location: Centrally located in old Istanbul its ideal. Everywhere is within walking distance.
THe hotel itself is clean. bright and ideally located. The staff are lovely, helpful and accomodating. The breakfast is varied, and even with a gluten free diet I was able to navigate round what was provided. When I revisit Istanbul I will stay here again. No faults found.

Posted by , from UK on 18 Oct 2017

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5 out of 5

Overall great hotel. Highly recommended

Great hotel in central location, within 5m walking distance to the main sites. Is close to the tram for making those trips that are slightly further out of sultanahmet, but hidden in a quiet side street to avoid the street bustle. Staff were highly attentive and welcoming. We were upgraded to a room with a balcony which was a pleasant surprise. Rooms are clean and well proportioned in size. Breakfast was good but could be improved by having some variety from day to day . Overall would definitely recommend to family and friends.

Posted by on 15 Oct 2017

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About the Sultanhan Hotel - Special Class

Location Piyer Loti Cad No:7, Istanbul, Istanbul 34122

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. A rooftop terrace, spa services, and tour or ticket assistance are also featured at the business-friendly Sultanhan Hotel - Special Class. The hotel can provide concierge services and a complimentary food/drink shopping service. Free self parking is available. Smoking is allowed in designated areas at this 4-star Istanbul hotel.

  • 1 building
  • 40 guestrooms or units
  • 6 levels
  • Built in 2005
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Corner/local shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Istanbul Cankurtaran Station (1.5 km / 0.9 mi)
  • Metro station: Cemberlitas Station (0.2 km / 0.1 mi)
  • Property shuttles: Airport pick-up
  • Parking: Free self parking

Room Amenities

Sultanhan Hotel - Special Class offers 40 forms of air-conditioned accommodation with minibars (stocked with some free items) and espresso makers. Select Comfort beds feature Egyptian cotton sheets, down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries. This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Select Comfort beds
  • Stocked minibar (select free items)
  • Day bed
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Espresso maker
  • Electric kettle
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Combined shower/bath
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Terrace Restaurant – This fine-dining restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required.

A complimentary food shopping service is offered and 24-hour room service is available.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages, Swedish massages, facials and body wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

  • Deep tissue massage
  • Swedish massage
  • Number of treatment rooms 2
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1:00 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for TRY 50.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Sultanhan Hotel - Special Class

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast and through room service. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • One child stays free
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: TRY 450 per person
  • Nearby parking fee: TRY 15 per day
  • Rollaway bed fee: TRY 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sultanhan
  • Sultanhan Hotel
  • Sultanhan Hotel Special Class
  • Sultanhan Hotel Special Class Istanbul
  • Sultanhan Special Class
  • Sultanhan Special Class Istanbul
  • Sultanhan Hotel Istanbul
  • Sultanhan Istanbul
  • Sultanhan Hotel Special Class Istanbul
  • Sultanhan Hotel Special Class
  • Sultanhan Special Class Istanbul
  • Sultanhan Special Class
  • Hotel Sultanhan Hotel - Special Class Istanbul
  • Istanbul Sultanhan Hotel - Special Class Hotel
  • Hotel Sultanhan Hotel - Special Class
  • Sultanhan Hotel - Special Class Istanbul
  • Sultanhan Hotel
  • Sultanhan Istanbul
  • Sultanhan Istanbul
  • Sultanhan Hotel Special Class
  • Sultanhan Hotel - Special Class Hotel
  • Sultanhan Hotel - Special Class Istanbul
  • Sultanhan Hotel - Special Class Hotel Istanbul

You should know

  • Sultanhan Hotel - Special Class offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National Rating

The Turkish Ministry of Tourism assigns an official classification for accommodation in Turkey. This Hotel property is awarded the following classification: Special Class.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.