4.3 out of 5

"Extremely friendly, helpful staff. Fantastic location - the view from the rooftop restaurant is quite simply staggering. Stone throw from all the majo ... " More

By a verified traveller on Thu 22 Feb 2018

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Hotel Description

Our customers tell us they can't get enough of the quiet rooms at The Ambassador Hotel. During your stay, you're just a quick walk from Hagia Sophia. Enjoy features like free breakfast and free WiFi in public areas, plus a full-service spa. This 3.5-star hotel has 22 rooms over 5 floors. Enjoy your stay with amenities like free WiFi and a plasma TV in each room.

  • Air-conditioned rooms with 24-hour room service, plasma TVs and minibars
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • Treat yourself to massages, body wraps or reflexology at the spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a sauna
  • Guests speak favourably about the proximity to shopping and the central location
  • Steps from Basilica Cistern and 4 minutes on foot from Hagia Sophia
  • Airport shuttle service available for a fee

Standard Double Room

Bed Count 1 Double Bed Maximum Occupancy 2 Max
£81 per night

Standard Twin Room

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Standard Triple Room

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Double Bed Maximum Occupancy 4 Max

Standard Single Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Deluxe Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Ambassador Hotel ratings based on 32 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Ambassador Hotel

Everyone (12) Couples (5) Business (1) Family (4) Friends (8) Other (1)
5 out of 5
Excellent location. Lovely clean rooms. Excellent value. Would definitely return

Posted by on 21 Oct 2018

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Comment from Hotel Management

23 Oct 2018 by Ambassador Hotel

Dear Oz, Thank you very much for taking the time to post your review. We are very happy to read that you enjoyed your stay that much and truly look forward to meet with you again. Warm Regards, Your Ambassador Hotel Team

5 out of 5

Ambassador at Istanbul.

Extremely friendly, helpful staff. Fantastic location - the view from the rooftop restaurant is quite simply staggering. Stone throw from all the major cultural attractions. Highly recommended.

Posted by , from Uk. on 22 Feb 2018

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Comment from Hotel Management

27 Feb 2018 by Ambassador Hotel

DearStu, Thank you very much for your time to post your review. We are very happy to read that you enjoyed staying with us and all of us truly hope to meet you again. Warm Regards, Your Ambassador Hotel Team

5 out of 5

NICE & FRIENDLY STAFF NO DOUBT

the room was way small, the tv on first day didn’t work but was swiftly sorted the following day, unfortunately there was no uk channels at all only Turkish channels, so was as good as saying no tv.. overall the bed was single & very small, the lads were great inc the breakfast server, the only thing eatable really was either the boiled egg or scrambled egg on request.. rest of food wasn’t appetising enough to try.. the kitchen cook n staff were excellent.. spa prices were high but used a local sauna n hammom place around the corner.. over all the staff are nice n wil help out anyway they can.... overall it’s a choice of either a proper Hilton style hotel or at low price this is ok.. the fridge in room was also not working.. didn’t shower due to size..

Posted by , from united kingdom birmingham on 24 Jan 2018

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Comment from Hotel Management

29 Jan 2018 by Ambassador Hotel

Dear Kami, Thank you very much for taking the time to post your review. We are happy to read that you have been happy with our team and took your suggestions into considerations. All of us still hope to meet with you again in the future. Warm Regards, Your Ambassador Hotel Team

5 out of 5

Amazing location

Absolutely fabulous location to explore Istanbul from. Friendly staff and very reasonable but smart. We would definitely recommend this hotel but don't complain about small dark rooms - they are smart and clean but only a bed for the night, that's the trade off for such a great location and breakfast from on the roof terrace is breathtaking.

Posted by on 29 Oct 2015

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5 out of 5

Perfect stay and perfect location

The Ambassador is a gem of an hotel. The views from the rooftop terrace cannot be beaten in Istanbul. The location is perfect being a short stroll from all the major sights of the city. The staff are friendly and helpful. The style is modern/boutique and the rooms, whilst small, are clean and comfortable. You need to remember that the rooms are just for sleeping in as any spare time you have should be spent on the rooftop!

Posted by on 7 May 2014

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5 out of 5

Fantastic Birthday weekend

Absoloutely super staff, they were always doing their best to help us out with anything-and even surprising me with a birthday cake and the staff singing happy birthday! The amenities are more than good enough considering the value and the small number of total rooms in the hotel. Location was perfect for sightseeing and transport links and best of all the view from the rooftop terrace. I would rate this hotel ''Highly recommended''

Posted by on 19 Mar 2014

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5 out of 5
Very friendly staff. The hotel is located near the blue mosque and the grand bazar. Very nice view from the terase. I would recommend this hotel.

Posted by on 18 Apr 2019

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Comment from Hotel Management

19 Apr 2019 by Ambassador Hotel

Dear R.A., Thank you very much for your time to post your review and for recommending our hotel to others. We are very happy to read that you enjoyed our services and hope to meet with you again some time soon. Warm Regards, Your Ambassador Hotel Team

4 out of 5

Posted by on 27 Nov 2018

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Comment from Hotel Management

28 Nov 2018 by Ambassador Hotel

Dear Sir or Madam, Thank you very much for your time to rate our hotel. We all hope to accommodate you again some time. Warm Regards, Your Ambassador Hotel Team

5 out of 5
Ich bin zehr zufriden hotel war schön mit freundliches personal

Posted by on 6 Nov 2018

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Comment from Hotel Management

15 Nov 2018 by Ambassador Hotel

Lieber Gast, viele lieben Dank für Ihre netten Worte über unser Hotel. Es freut uns sehr das Sie mit unserem Service sehr zufrieden waren und wir hoffen Sie bald wieder bei uns im Hause begrüssen zu können. Mit freundlichen Grüssen, Ihr Ambassador Hotel Team

5 out of 5

Hotel an bester lage

Wir hatten ein 3bett zimmer. Im ersten moment waren wir etwas erschrocken weil das Zimmer sehr klein war aber für einen Städtetrip hat es gereicht. Es liegt sehr zentral und alle sehenswürdigkeiten sind sehr nahe. Das Personal war sehe freundlich und aufmerksam. Das einzige was uns nicht so gefiel war, dass der Boden nicht ordendlich gereinigt wurde. Trotzdem würde ich dieses Hotel jedem weiter empfehlen und werde bestimmt selbst nochmals dort hin gehen.

Posted by , from Schweiz on 28 Mar 2018

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Comment from Hotel Management

30 Mar 2018 by Ambassador Hotel

Liebe Aida, vielen Dank für Ihre netten Wote über das Ambassador Hotel. Es freut uns das es Ihnen bei uns sehr gefallen hat und nehmen uns Ihre Anregung zu Herzen. Es würde uns freuen Sie wieder bei uns im Hause begrüssen zu können. Mit freundlichen Grüssen, Ihr Ambassador Hotel Team

Property Features

The Ambassador Hotel offers its guests a full-service spa and a sauna. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. A rooftop terrace, spa services, and a library are also featured at The Ambassador Hotel. A round-trip airport shuttle (available 24 hours) is available for a fee.

  • 1 building
  • 22 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers for purchase
  • Television in lobby
  • Lift

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Istanbul (IST) (42 km / 26.1 mi)
  • Train station: Istanbul Cankurtaran Station (1.1 km / 0.7 mi)
  • Metro station: Sultanahmet Station (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking:

Room Amenities

The Ambassador Hotel offers 22 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Plasma televisions come with satellite channels. Bathrooms include a rainfall showerhead, complimentary slippers, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Coffee maker
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10 AM.

Grill Restaurant – This restaurant serves breakfast and dinner.

Terrace Bar Pub – On-site pub. Open 24 hours.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna.

  • Golfing nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 2
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Minimum age to access spa is 12
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Check-in time ends at 9 AM
  • Minimum check-in age is 15

Special check-in instructions:

24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 48.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 60 per vehicle (one-way)
  • Rollaway bed fee: EUR 48.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ambassador Hotel Istanbul
  • Ambassador Istanbul

You should know

  • The Ambassador Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.