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4.7 out of 5

"The staff were fantastic, very helpful and friendly. The facilities at the hotel were also fantastic with the bar and restaurant having fantastic view ... " More

By a verified traveller on Wed 17 Apr 2019

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Classic Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
£90* Per night/room 27 Sep - 28 Sep

Executive Suite, 1 King Bed, Non Smoking, Partial Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking, Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

The Bank Hotel Istanbul, a Member of Design Hotels's great location gets high marks from our customers. During your stay, you're just a quick walk from Galata Tower. You'll find features such as free WiFi in public areas and free valet parking, plus a full-service spa. This 5-star hotel has 63 rooms. This property offers pet-friendly amenities, such as food and water bowls. Free WiFi and LCD TVs are available in all rooms.

  • Air-conditioned rooms with LCD TVs, minibars and room service
  • Free WiFi
  • Free valet parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Indulge with hot stone massages, body treatments or reflexology at the spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre
  • Guests speak favourably about the central location and the helpful staff
  • Just a 4-minute walk from Galata Tower and 5 minutes on foot from Istanbul Cruise Ship Terminal
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

The Bank Hotel Istanbul, a Member of Design Hotels ratings based on 24 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Bank Hotel Istanbul, a Member of Design Hotels

Everyone (14) Couples (3)
4 out of 5
The staff were fantastic, very helpful and friendly. The facilities at the hotel were also fantastic with the bar and restaurant having fantastic views. The hotel is very central and within easy access to all transport. The hotel is also very clean and the room sizes are excellent. The issues I had were on Friday and Saturday evening, I was in a room at the front of the hotel and Istanbul has no laws around noise. I was therefore kept awake by the club on the corner until 2am. My room was then moved when I complained to hetel management to the back of the hotel which was nice and quiet, so if you are wanting an early night on the weekend, then I suggest asking for a room at the back of the hotel. The staff were however very apologetic about my experience. I would recommend this hotel.

Posted by on 17 Apr 2019

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Comment from Hotel Management

17 Apr 2019 by Fatih Ozer

Dear Guest, Thank you for taking the time to review your recent stay at The House Hotel Karakoy in Istanbul. We are always eager to hear what you liked and how we can improve. It was our pleasure entirely to welcome you to The House Hotel Karakoy and we look forward to seeing you again in the near future. Warm regards, Fatih Ozer Guest Services Agent

5 out of 5
Stayed in the basement room, it is small and very noisy due to outside activity. Rest of hotel is excellent.

Posted by , from Londin on 5 Nov 2018

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Comment from Hotel Management

7 Nov 2018 by Fatih Ozer

Dear Valued Guest, It was our pleasure to host you during your recent Istanbul getaway and we thank you for sharing a review which captures the essence of the Vault Karakoy experience so thoughtfully. Our team takes great pride in providing guests with a relaxing oasis just footsteps from some of the most stellar attractions in our vibrant neighborhood.We greatly appreciate you investing the time to share this kind recommendation and look forward to welcoming you again in the years to come.

5 out of 5

Exceptional

Pros: Extraordinary staff, excellent location, stunning décor, delicious and plentiful breakfast.
Cons: Nothing
Location: Location is ideal. All areas of the city are easily accessible. Karakoy offers a multitude of bars and cafes
Many 5* hotels offer an elegant décor and a high level of comfort, however, The Vault, Karakoy exceeds all expectations. Whilst the location, attention to detail, and amenities are all superb, I believe the factor that makes this hotel truly unique is the outstanding kindness, care, and commitment of the staff. The warm welcome, knowledgeable advice, and genuine enthusiasm to ensure my visit was optimised cannot pass without comment. I recommend The Vault in complete confidence, and look forward to my next stay at this truly remarkable establishment.

Posted by , from London on 3 Dec 2017

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Comment from Hotel Management

10 Dec 2017 by Kevin Yilmaz-Schmidt, Hotel Manager

Dear Guest, Thank you so very much for sharing this review.It is always a pleasure to see you and we are thrilled to read of the comfort you have when you stay with us. We look forward to welcoming you back to the hotel in the near future. Best regards, Kevin Yilmaz-Schmidt Hotel Manager

5 out of 5

Posted by on 9 Oct 2020

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Comment from Hotel Management

10 Oct 2020 by F/O

Dear Valued Guest, Thank you for giving us a perfect rating. We are delighted to see that you enjoyed your stay with us. We look forward to welcoming you back to The House Hotel. Best wishes, The House Team

4 out of 5
Die Lage ist super. Es ist nachts etwas laut, und der Ausblick ist nicht sehenswert.

Posted by on 30 Sep 2019

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Comment from Hotel Management

30 Sep 2019 by F/O

Dear Guest, Thank you for your review and for choosing our hotel. We appreciate your feedback. We look forward welcoming you again at The House Hotel Karakoy. Best regards, The House Team

4 out of 5

Posted by on 31 Jul 2019

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Comment from Hotel Management

31 Jul 2019 by front office manager

Dear Guest Thank you for your review and for choosing our hotel. and we are looking forward to having you again as a guest in our hotel. Best Regards, The House Team

5 out of 5
Très bel endroit Très bon emplacement Prestations de belle qualité : renseignements à la réception, spa, restaurant Ne manquez pas la vue depuis le bar au dernier étage, très agréable lorsque vous rentrez d’une journée de visites

Posted by , from Toulouse on 26 May 2019

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Comment from Hotel Management

27 May 2019 by Yagmur

Dear Guest, Thank you for taking the time to review your recent stay at The House Hotel Karakoy in Istanbul. We are always eager to hear what you liked and how we can improve. It was our pleasure entirely to welcome you to The House Hotel Karakoy and we look forward to seeing you again in the near future. Warm regards, Yagmur Gundogdu

4 out of 5
Die Aussicht war nicht sonderlich schön, aber zu diesem Preis akzeptabel. Das Personal war sehr zuvorkommend und die Atmosphäre sehr angenehm.

Posted by on 15 May 2019

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Comment from Hotel Management

15 May 2019 by Fatih Ozer

Dear Guest, Thank you for taking the time to review your recent stay at The House Hotel Karakoy in Istanbul. We are always eager to hear what you liked and how we can improve. It was our pleasure entirely to welcome you to The House Hotel Karakoy and we look forward to seeing you again in the near future. Warm regards, Fatih Ozer Guest Services Agent

4 out of 5
Gute Lage, sehr Hilfreiches und freundliches Personal

Posted by , from St.Gallen on 22 Apr 2019

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Comment from Hotel Management

23 Apr 2019 by Fatih Ozer

Dear Guest, Thank you for taking the time to review your recent stay at The House Hotel Karakoy in Istanbul. We are always eager to hear what you liked and how we can improve. It was our pleasure entirely to welcome you to The House Hotel Karakoy and we look forward to seeing you again in the near future. Warm regards, Fatih Ozer Guest Services Agent

5 out of 5
Mir hat nicht gefällt bishen Lärm am Morgen sonnst war super bin zu weiden

Posted by on 15 Apr 2019

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Comment from Hotel Management

15 Apr 2019 by Fatih Ozer

Dear Guest, Thank you for taking the time to review your recent stay at The House Hotel Karakoy in Istanbul. We are always eager to hear what you liked and how we can improve. It was our pleasure entirely to welcome you to The House Hotel Karakoy and we look forward to seeing you again in the near future. Warm regards, Fatih Ozer Guest Services Agent

About the The Bank Hotel Istanbul, a Member of Design Hotels

Location Emek yemez mh. Bankalar cd. No 5, Istanbul, Istanbul 34421

Property Features

The Bank Hotel Istanbul, a Member of Design Hotels offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business centre. A rooftop terrace, spa services, and tour or ticket assistance are also featured at the luxury The Bank Hotel Istanbul, a Member of Design Hotels. An airport shuttle (available 24 hours) is available for a fee. Valet parking is free. Smoking is allowed in designated areas at this 5-star Istanbul hotel.

  • 63 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Deli
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Train station: Istanbul Cankurtaran Station (3.5 km / 2.2 mi)
  • Metro station: Karakoy Station (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking

Room Amenities

The Bank Hotel Istanbul, a Member of Design Hotels offers 63 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and espresso makers. LCD televisions come with satellite channels. Bathrooms include bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Espresso maker
  • Electric kettle
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

The Bank Hotel Istanbul, a Member of Design Hotels has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily.

  • Number of treatment rooms 3
  • Body treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per day.

Pet Policy

  • Pets: EUR 20 per accommodation, per day
  • Weight limit: 11 lbs
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certification Program (Turkey) and Commitment to Clean (Marriott) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global), COVID-19 Guidelines (WHO) and Ecolab (third-party expert - Global).

  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Tourism Certification Program (Turkey)
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 12 for adults and EUR 12 for children (approximately)
  • Airport shuttle fee: EUR 4 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 0
  • Pet fee: EUR 20 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • House Hotel Vault Karakoy
  • Karakoy Vault
  • Karakoy Vault Hotel
  • Vault Hotel Karakoy
  • Vault Karakoy
  • Vault Karakoy Hotel
  • Vault Karakoy House
  • Vault Karakoy House Hotel
  • Vault Karakoy House Hotel Istanbul
  • Vault Karakoy House Istanbul
  • Vault Karakoy House Hotel Special Class Istanbul
  • Vault Karakoy House Hotel Special Class
  • Vault Karakoy House Special Class Istanbul
  • House Hotel Karakoy
  • House Karakoy
  • Hotel The House Hotel Karakoy Istanbul
  • Istanbul The House Hotel Karakoy Hotel
  • Hotel The House Hotel Karakoy
  • The House Hotel Karakoy Istanbul
  • Vault Karakoy The House Hotel Special Class
  • Vault Karakoy The House Hotel
  • House Hotel
  • House
  • The Bank Hotel Istanbul
  • The House Hotel Karakoy
  • The House Hotel Vault Karaköy
  • The Bank Hotel Istanbul, a Member of Design Hotels Hotel

You should know

  • The Bank Hotel Istanbul, a Member of Design Hotels offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.

National Rating

The Turkish Ministry of Tourism assigns an official classification for accommodation in Turkey. This Hotel property is awarded the following classification: Special Class.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.