4.7 out of 5

"Many 5* hotels offer an elegant décor and a high level of comfort, however, The Vault, Karakoy exceeds all expectations. Whilst the location, attentio ... " More

By a verified traveller on Sun 03 Dec 2017

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Hotel Description

Our customers tell us they can't get enough of The House Hotel Karakoy's central location. During your stay, you're just a quick walk from Galata Tower. Free WiFi in public areas, free valet parking and 2 restaurants are available. This 5-star hotel has 63 rooms. All rooms offer free WiFi and LCD TVs.

  • Air-conditioned rooms with LCD TVs, minibars and room service (during limited hours)
  • Free WiFi
  • Free valet parking
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Treat yourself to Swedish massages, reflexology or body treatments at the spa
  • Services include concierge services, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour fitness centre
  • Guests speak favourably about the overall condition of the property and the room service
  • Just a 4-minute walk from Galata Tower and 13 minutes on foot from Galata Bridge
  • Pets welcome for a fee

Classic Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£104 per night

Penthouse, Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Duplex Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Twin Room

Bed Count 2 Single Beds Maximum Occupancy 3 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

The House Hotel Karakoy ratings based on 19 verified reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The House Hotel Karakoy

Everyone (11) Couples (2)
4 out of 5
The staff were fantastic, very helpful and friendly. The facilities at the hotel were also fantastic with the bar and restaurant having fantastic views. The hotel is very central and within easy access to all transport. The hotel is also very clean and the room sizes are excellent. The issues I had were on Friday and Saturday evening, I was in a room at the front of the hotel and Istanbul has no laws around noise. I was therefore kept awake by the club on the corner until 2am. My room was then moved when I complained to hetel management to the back of the hotel which was nice and quiet, so if you are wanting an early night on the weekend, then I suggest asking for a room at the back of the hotel. The staff were however very apologetic about my experience. I would recommend this hotel.

Posted by on 17 Apr 2019

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Comment from Hotel Management

17 Apr 2019 by Fatih Ozer

Dear Guest, Thank you for taking the time to review your recent stay at The House Hotel Karakoy in Istanbul. We are always eager to hear what you liked and how we can improve. It was our pleasure entirely to welcome you to The House Hotel Karakoy and we look forward to seeing you again in the near future. Warm regards, Fatih Ozer Guest Services Agent

5 out of 5
Stayed in the basement room, it is small and very noisy due to outside activity. Rest of hotel is excellent.

Posted by , from Londin on 5 Nov 2018

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Comment from Hotel Management

7 Nov 2018 by Fatih Ozer

Dear Valued Guest, It was our pleasure to host you during your recent Istanbul getaway and we thank you for sharing a review which captures the essence of the Vault Karakoy experience so thoughtfully. Our team takes great pride in providing guests with a relaxing oasis just footsteps from some of the most stellar attractions in our vibrant neighborhood.We greatly appreciate you investing the time to share this kind recommendation and look forward to welcoming you again in the years to come.

5 out of 5

Exceptional

Pros: Extraordinary staff, excellent location, stunning décor, delicious and plentiful breakfast.
Cons: Nothing
Location: Location is ideal. All areas of the city are easily accessible. Karakoy offers a multitude of bars and cafes
Many 5* hotels offer an elegant décor and a high level of comfort, however, The Vault, Karakoy exceeds all expectations. Whilst the location, attention to detail, and amenities are all superb, I believe the factor that makes this hotel truly unique is the outstanding kindness, care, and commitment of the staff. The warm welcome, knowledgeable advice, and genuine enthusiasm to ensure my visit was optimised cannot pass without comment. I recommend The Vault in complete confidence, and look forward to my next stay at this truly remarkable establishment.

Posted by , from London on 3 Dec 2017

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Comment from Hotel Management

10 Dec 2017 by Kevin Yilmaz-Schmidt, Hotel Manager

Dear Guest, Thank you so very much for sharing this review.It is always a pleasure to see you and we are thrilled to read of the comfort you have when you stay with us. We look forward to welcoming you back to the hotel in the near future. Best regards, Kevin Yilmaz-Schmidt Hotel Manager

4 out of 5
Gute Lage, sehr Hilfreiches und freundliches Personal

Posted by , from St.Gallen on 22 Apr 2019

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5 out of 5
Mir hat nicht gefällt bishen Lärm am Morgen sonnst war super bin zu weiden

Posted by on 15 Apr 2019

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Comment from Hotel Management

15 Apr 2019 by Fatih Ozer

Dear Guest, Thank you for taking the time to review your recent stay at The House Hotel Karakoy in Istanbul. We are always eager to hear what you liked and how we can improve. It was our pleasure entirely to welcome you to The House Hotel Karakoy and we look forward to seeing you again in the near future. Warm regards, Fatih Ozer Guest Services Agent

4 out of 5

Posted by on 19 Feb 2019

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Comment from Hotel Management

1 Apr 2019 by Fatih Ozer

Dear Guest, Thank you for taking the time to review your recent stay at The House Hotel Karakoy in Istanbul. We are always eager to hear what you liked and how we can improve. It was our pleasure entirely to welcome you to The House Hotel Karakoy and we look forward to seeing you again in the near future. Warm regards, Fatih Ozer Guest Services Agent

5 out of 5
Hôtel de charme, extrêmement bien situé. Très belle chambre duplex. Personnel de très bonne qualité, serviable, à l'écoute et conseil très bien ses clients.

Posted by on 4 Jan 2019

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Comment from Hotel Management

4 Jan 2019 by Fatih Ozer

Dear guest, Thank you for your valuable posting. Hope to welcome you to our hotel for your next visit. Kind regards

5 out of 5
The Vault ist ein richtig stylisches Boutique Hotel mit Top Lage. Das Personal ist sehr zuvorkommend und herzlich. Ich würde nur noch in dieses Hotel gehen in Istanbul.

Posted by on 26 Nov 2018

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Comment from Hotel Management

26 Nov 2018 by Fatih Ozer

Dear guest, Thank you for your valuable comment. Hope to welcome you to our hotel for your next visit. Kind regards

5 out of 5

Posted by on 30 Oct 2018

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Comment from Hotel Management

7 Nov 2018 by Fatih Ozer

Dear guest, Thank you for your valuable comment. Hope to welcome you to our hotel for your next visit. Kind regards

5 out of 5

Super Hotel mit aufmerksamem Service

Pros: Freundlichkeit des Personals. Helfen in jeder Lage und bei der jeder Frage. Reservationen von Restaurants, Parkplatzsuche etc.
Location: Taksim, Gallata Tower, Gallata Bridge - alles wichtige in Istanbul ist in der Nähe per Fuss oder Tram zu erreichen.
Tolles Hotel direkt im Zentrum gleich in der Nähe der Gallata Bridge nicht weit vom Taksim Platz oder dem Tram, welches einem zum Topkapi Palace bringt.

Posted by on 23 Aug 2018

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Comment from Hotel Management

24 Aug 2018 by Ferhat Sahin

Thank you for taking the time to review your stay with us. We are very pleased to hear that you had a pleasant stay. It was our pleasure to welcome you to House Hotel Karakoy and looking forward to seeing you again in the near future. Kind Regards,

Property Features

The House Hotel Karakoy offers its guests a full-service spa and a 24-hour fitness centre. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. There's an onsite business centre. A rooftop terrace, spa services, and tour or ticket assistance are also featured at the luxury The House Hotel Karakoy. Valet parking is free. Smoking is allowed in designated areas at this 5-star Istanbul hotel.

  • 63 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Istanbul (IST) (39.3 km / 24.4 mi)
  • Train station: Istanbul Cankurtaran Station (4.3 km / 2.7 mi)
  • Metro station: Karakoy Station (0.4 km / 0.3 mi)
  • Parking: Free valet parking

Room Amenities

The House Hotel Karakoy offers 63 forms of air-conditioned accommodation with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a bidet, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

The House Hotel Karakoy has 2 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Number of treatment rooms 3
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Body treatments
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per day.

Pets

  • Pets: EUR 20 per accommodation, per day
  • Weight limit: 11 lb

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 25 for adults and EUR 25 for children (approximately)
  • Pet fee: EUR 20 per accommodation, per day
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Vault Karakoy House Hotel Special Class Istanbul
  • Vault Karakoy House Hotel Special Class
  • Vault Karakoy House Special Class Istanbul
  • Vault Karakoy House Special Class