Skip to main content
Beginning of main content
5.0 out of 5

"Arrived at this hotel not knowing what to expect, from the start of our stay till our departure we found the standards to be very high - food was exce ... " More

By Donald G. on Fri 30 Oct 2015

Enter dates to see availability

Select your room to view prices

Luxury Suite

Bed Count 2 Double Beds Maximum Occupancy 4 Max
£141* Per night/room 27 Oct - 28 Oct

Master Suite One Bedroom 1 pax

Bed Count 1 King Bed Maximum Occupancy 1 Max

Master Suite One Bedroom

Bed Count 2 Double Beds Maximum Occupancy 2 Max

Luxury Suite 1 pax

Bed Count 1 King Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us they can't get enough of Azul Ixtapa Grand All Inclusive Suites & Spa's great beach location. During your stay, you'll be connected to the convention centre and just a quick walk from Linda Beach. Features include free WiFi in public areas and free self-parking, plus 3 outdoor pools. This 4-star resort has 323 rooms. Enjoy your stay with amenities like a private spa tub and a balcony/patio in each room.

  • Air-conditioned rooms with private hot tubs, balconies or patios and LCD TVs
  • Free WiFi in some public areas
  • Free self-parking
  • Enjoy Mexican cuisine with ocean views at Flor de Agave, one of the property's 4 restaurants and 4 bars/lounges
  • WiFi for a fee
  • Take a swim in the 3 outdoor pools
  • Indulge with body scrubs, body wraps or massages at ITSI SPA
  • Services include a free kids' club, dry cleaning/laundry and concierge services
  • On-site recreation includes 2 outdoor tennis courts, a fitness centre and mini golf
  • Guests speak favourably about the location and the restaurant
  • Within a 10-minute walk of Linda Beach and Ixtapa Island

Azul Ixtapa Grand All Inclusive Suites & Spa ratings based on 2 verified reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Azul Ixtapa Grand All Inclusive Suites & Spa

Couples (2)
5 out of 5

One of the best Hotels ever.

Arrived at this hotel not knowing what to expect, from the start of our stay till our departure we found the standards to be very high - food was excellent - service was exceptional delivered by a professional but friendly staff who were always happy and overall cleanliness was high. Nothing is perfect but the few small faults such as lack of evening entertainment and the cost of Internet could not lower the rating from 5 stars. On our experience we would highly recommend.

Posted by on 30 Oct 2015

Was this review helpful to you?
5 out of 5

Awesome trip, great hotel

Excellent hotel, great staff, great food and best fitness centre yet. Wifi needs improving and should included, not an additional fee. Lobby bar should have an adults only area and although I don't smoke I did hear numerous complaints that there was no smoking allowed on the outside lobby bar deck.

Posted by on 10 May 2015

Was this review helpful to you?

About the Azul Ixtapa Grand All Inclusive Suites & Spa

Location Paseo Punta Ixtapa, Lote 2, Ixtapa, GRO 40880

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • Meals, snacks and beverages included
  • Dining availability is limited at one or more venues
  • Limited gourmet or à la carte dining

Not included

  • Minibar
  • Surcharge for room service
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access

  • À la carte or gourmet dining is limited
  • Gratuities included
  • Additional gratuities accepted
  • Airport transfers not included
  • Wireless Internet access not included
  • Food and beverage restrictions apply
  • Laundry/dry cleaning services not included
  • One or more venues limit dining availability
  • Spa/beauty facilities and services not included
  • Surcharge for room service
  • All on-site activities, facilities and equipment included
  • Room service not included
  • Minibar not included

Property Features

Azul Ixtapa Grand All Inclusive Suites & Spa is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Azul Ixtapa Grand All Inclusive Suites & Spa offers its guests a full-service spa, 3 the outdoor swimming pools, outdoor tennis courts, and a fitness centre. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 4 bars/lounges. WiFi is free in public spaces. You'll find a business centre on site. A nightclub, spa services, and a terrace are also featured at the family-friendly Azul Ixtapa Grand All Inclusive Suites & Spa. Self parking is free. Smoking is allowed in designated areas at this 4-star Ixtapa resort.

  • 1 building
  • 323 guestrooms or units
  • 4 dining venues
  • 3 bars by the pool
  • 3 swim-up bars
  • 4 bars or lounges
  • Nightclub
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools -3
  • Free WiFi
  • Outdoor tennis courts -2
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Miniature golf on site
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) (24.9 km / 15.5 mi)
  • Parking: Free self parking

Room Amenities

Azul Ixtapa Grand All Inclusive Suites & Spa offers 323 forms of air-conditioned accommodation with private hot tubs and DVD players. Rooms open to balconies or patios. 37-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include minibars and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Private hot tub
  • Private balcony or patio
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • DVD player
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Flor de Agave – Overlooking the ocean and pool, this restaurant specialises in Mexican cuisine and only serves dinner.Guests can enjoy al fresco dining (weather permitting). Reservations are required.

Bambu y Sakura – This restaurant specialises in sushi and only serves dinner. Reservations are required. Open selected days.

Olivo y Vid – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open selected days.

Acqua – Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

3 the outdoor swimming pools are on site along with outdoor tennis courts and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Miniature golf on site
  • Golfing nearby
  • Basketball on site
  • Tennis lessons on site
  • Hiking/biking trails nearby
  • Volleyball on site
  • Archery on site

Spa Services

ITSI SPA has 18 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 18
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Azul Ixtapa Grand All Inclusive Suites & Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a fire extinguisher, a smoke detector and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The all-inclusive plan includes all meals but only limited dining at specialty restaurants: 1 specialty dinner for stays of up to 4 nights; 2 specialty dinners for stays of up to 6 nights, and 3 specialty dinners for stays of up to 9 nights. Reservations are required.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Individually wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: MXN 150 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Azul Grand All Inclusive Suites
  • Azul Grand Suites
  • Azul Ixtapa Grand
  • Azul Ixtapa Grand All Inclusive
  • Azul Ixtapa Grand All Inclusive Suites
  • Azul Ixtapa Grand Suites
  • Ixtapa Grand Azul
  • Azul Ixtapa Grand All Inclusive Suites All-inclusive property
  • Azul Grand All Inclusive Suites All-inclusive property
  • Azul Ixtapa Grand All Inclusive Suites Spa
  • Azul Grand Inclusive Suites
  • Azul Ixtapa Grand All Inclusive Suites & Spa Ixtapa

You should know

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • EarthCheck
url importing http://www.ebookers.com/Ixtapa---Zihuatanejo-Hotels-Azul-Ixtapa-Grand-All-Inclusive-Suites-&-Spa.h5383438-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Ixtapa---Zihuatanejo-Hotels-Azul-Ixtapa-Grand-All-Inclusive-Suites-&-Spa.h5383438-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.com/Ixtapa---Zihuatanejo-Hotels-Azul-Ixtapa-Grand-All-Inclusive-Suites-&-Spa.h5383438-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.