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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Cala de Mar Resort & Spa Ixtapa. During your stay, you'll be within walking distance of Ixtapa Island. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools. Built in 2008, this 5-star hotel has 54 rooms over 7 floors. All rooms offer free WiFi and private plunge pools.

  • Air-conditioned rooms with private plunge pools, lanais and 24-hour room service
  • Free WiFi
  • Free self-parking
  • For dining with ocean views, stop by Las Rocas, one of the property's 3 restaurants
  • Full breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to manicures and pedicures, body scrubs or body treatments at Capricho Spa
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a 24-hour fitness centre, complimentary bicycles and yoga classes
  • Guests speak favourably about the location and the breakfast
  • 13 minutes on foot from Quieta Beach and a 4-minute drive from Marina Ixtapa Golf Club
  • Airport, beach and local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)

Romance Deluxe Ocean Front Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Cala de Mar Penthouse Master Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Adjoining Suites

Bed Count 2 King Beds Maximum Occupancy 4 Max

Cliffside Ocean Front Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Property Features

Cala de Mar Resort & Spa Ixtapa offers its guests a full-service spa, 2 the outdoor swimming pools, a 24-hour fitness centre, and complimentary bicycles. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 982 square feet (91 square metres) and includes conference rooms. Spa services, a library, and a terrace are also featured at the luxury Cala de Mar Resort & Spa Ixtapa. An area shuttle within 19 kilometers and an airport shuttle (available 24 hours) are available for a fee. Self parking is free. Smoking is allowed in designated areas at this 5-star Ixtapa hotel.

  • 54 guestrooms or units
  • 7 levels
  • 5 buildings
  • 3 dining venues
  • 982 sq ft of conference space
  • 91 sq. m of conference space
  • Built in 2008
  • Bar by the pool
  • Bar or lounge
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.) (23 km / 14.3 mi)
  • Property shuttles: Airport shuttle, area shuttle within 19 kilometers, and beach shuttle available for a surcharge
  • Parking: Free self parking

Room Amenities

Cala de Mar Resort & Spa Ixtapa offers 54 forms of accommodation which are accessible via exterior corridors and feature private plunge pools and a safe. Rooms open to lanais. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Private Plunge Pool
  • Private lanai
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Desk
  • Exterior corridor access
  • Climate control
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to noon.

Las Rocas – This poolside restaurant serves breakfast and lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Seafood Market – Overlooking the ocean, this restaurant only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required.

Amares – Overlooking the ocean, this fine-dining restaurant only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.

24-hour room service is available.

Nearby Activities

2 the outdoor swimming pools are on site along with a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free bicycles on site
  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Personal motorised watercraft on site
  • Sailing nearby
  • Scuba diving nearby

Spa Services

Capricho Spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Number of treatment rooms 5
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 8:00 AM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Guests are required to contact the property to make check-in arrangements.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 98.0 per night.

Pet Policy

  • Pets: USD 60 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 15 lb)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 10 per cent of room rate

The resort fee includes:

  • Pool access
  • Fitness centre access
  • Internet access
  • In-room safe
  • In-room coffee
  • Concierge/Valet service
  • Parking
  • Lending library access
  • Housekeeping

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 30 for adults and USD 30 for children (approximately)
  • Airport shuttle fee: USD 180 per vehicle (roundtrip)
  • Pet fee: USD 60 per pet, per night
  • Air conditioning is available for an additional fee
  • Rollaway bed fee: USD 98.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Capella Ixtapa
  • Capella Ixtapa Resort
  • Capella Resort
  • Capella Resort Ixtapa
  • Ixtapa Capella
  • Ixtapa Resort
  • Resort Ixtapa
  • Capella Ixtapa Hotel Ixtapa
  • Capella Ixtapa Hotel Zihuatanejo
  • Capella Ixtapa Zihuatanejo
  • Cala Mar Resort Ixtapa
  • Cala Mar Resort
  • Cala Mar Ixtapa
  • Cala Mar & Spa Ixtapa Ixtapa
  • Cala de Mar Resort Spa Ixtapa
  • Cala de Mar Resort & Spa Ixtapa Hotel
  • Cala de Mar Resort & Spa Ixtapa Ixtapa
  • Cala de Mar Resort & Spa Ixtapa Hotel Ixtapa

You should know

  • Cala de Mar Resort & Spa Ixtapa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Cala de Mar Resort & Spa Ixtapa is listed in the 2020 Travel + Leisure 500.

The property is a member of Preferred Hotels & Resorts.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.