1 May 2018 by Francisco G.
Thank you for taking the time to provide us with your feedback and comments about your recent stay with us here at Embarc Zihuatanejo. We work hard to provide all our Members and guest with the best service as they deserve. Our staff trains in all aspects including taking English lessons in order to be able to provide good service. We have recently been recognized for first place in hospitality with in our company and strive to keep this reputation up. We hope to have the opportunity to have you back here with us soon. Good day
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Cool off in one of the 2 outdoor swimming pools at Hilton Grand Vacations Club Zihuatanejo, and enjoy amenities such as a children's pool and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. This 4-star Zihuatanejo resort is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking (limited spaces)
Hilton Grand Vacations Club Zihuatanejo offers 71 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Each accommodation is individually decorated. Accommodation at this 4-star resort has kitchens with microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers. Televisions come with satellite channels. Housekeeping is provided on a daily basis.
Zi Restaurant and Bar – On-site restaurant. Guests can enjoy drinks at the bar.
Surf Club – This poolside restaurant only serves lunch. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
