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Superior Condo, Ocean View

Bed Count 2 Double Beds Maximum Occupancy 6 Max

Deluxe Condo, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Deluxe Condo, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Condo, 3 Bedrooms, Ocean View

Bed Count 2 Single Beds Maximum Occupancy 7 Max

Deluxe Condo, 3 Bedrooms

Bed Count 2 Single Beds Maximum Occupancy 6 Max

Premium Condo, Ocean View

Bed Count 1 Double Bed Maximum Occupancy 8 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at HRG Condos at Los Sueños. During your stay, you'll be connected to the convention centre and just a quick walk from Herradura Beach. Enjoy features like free WiFi in public areas, free self-parking and a free casino shuttle. Built in 2005, this 4-star hotel has 50 rooms over 3 floors. Enjoy your stay with amenities like free WiFi and a private pool in each room.

  • Air-conditioned rooms with private pools, kitchens and washers/dryers
  • Free WiFi
  • Free self-parking
  • Enjoy Italian cuisine while dining at Lanterna
  • Take a swim in the 2 outdoor pools
  • Treat yourself to massages, manicures and pedicures or aromatherapy at the spa
  • Services include babysitting, a kids' club and dry cleaning/laundry
  • On-site recreation includes a golf course, tennis courts and a health club
  • Guests speak favourably about the breakfast and the location
  • Just a 3-minute walk from Herradura Beach and 7 minutes by car from Canopy Vista Los Suenos Adventure Park
  • Free casino shuttle service

HRG Condos at Los Sueños ratings based on 1 verified reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for HRG Condos at Los Sueños

2 out of 5

Nice but not safe!

We spended 10 days in Del Mar. We liked HRG Condos. But... 2 times somebody stealed some of our money from safety box! We made police report but we don't get our money back. :(

Posted by on 25 Feb 2018

Was this review helpful to you?
Comment from Hotel Management

11 Apr 2018 by M.H

Hi, We are very sorry to hear that you had this experience. This has never happened before, the resort has 24 houses security, and a gated community. The safe should be programmed with a unique code that you choose. We are very sorry to hear this. We trust our staff, that works and can not understand how this happened.

About the HRG Condos at Los Sueños

Location Herradura Bay, Jaco, Puntarenas 61101

Property Features

HRG Condos at Los Sueños offers its guests a full-service spa, a golf course, a marina, and 2 the outdoor swimming pools. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include A swim-up bar and A bar/lounge. Public spaces have free WiFi. A kids' pool, a health club, and spa services are also featured at the family-friendly HRG Condos at Los Sueños. An area shuttle within 50 mi and an airport shuttle (available 24 hours) are available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Mediterranean Jaco hotel.

  • 50 guestrooms or units
  • 3 levels
  • 7 buildings
  • 4 dining venues
  • Built in 2005
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Coffee shop
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools -2
  • Children's pool
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Miniature golf on site
  • Separate dining area
  • Washer/dryer
  • Full-sized fridge/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: San Jose (SJO-Juan Santamaria Intl.) (82.9 km / 51.5 mi)
  • Property shuttles: Free casino shuttle; airport shuttle, area shuttle within 50 mi, cruise terminal shuttle, and ferry terminal shuttle available for a surcharge
  • Parking: Free self parking

Room Amenities

HRG Condos at Los Sueños offers 50 forms of accommodation which are accessible via exterior corridors and feature private pools and washers/dryers. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. Televisions come with cable channels, DVD players and pay-per-view films. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Private pool
  • In-room kitchen
  • 2 bathrooms
  • Washer and dryer
  • Private balcony
  • Dining room
  • Sitting area
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Films for purchase
  • DVD player
  • Fridge (full size)
  • Microwave
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Bathtub or shower
  • Cots (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control
  • Ceiling fan
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

Lanterna – This restaurant specialises in Italian cuisine and only serves dinner.

El Galeon – This fine-dining restaurant specialises in international cuisine and only serves dinner.

Bambu Sushi – This restaurant specialises in Asian cuisine and only serves dinner.

The Hook Up – This restaurant specialises in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course. 2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Volleyball on site
  • Horse riding nearby
  • Rafting nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Fishing on site
  • Golf driving range on site
  • Waterskiing nearby
  • Miniature golf on site
  • Golf lessons on site
  • Golfing on site
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Motor boating on site
  • Windsurfing nearby
  • Ziplining nearby
  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Sailing on site
  • Personal motorised watercraft on site
  • Scooter/moped rentals nearby

Spa Services

The on-site spa has massage/treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 7:00 PM. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.

The front desk at this property is open daily from 8:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Airport transport is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are available for USD 10.0 per day.

Pet Policy

  • Pets and service animals are not allowed at HRG Condos at Los Sueños

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities. Contactless check-out is available.Individually wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities on site
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 500 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 130 per vehicle (one way)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Los Sueños Herradura
  • Los Sueños Resort Herradura
  • Los Sueños Resort HRG Vacation Herradura
  • Los Sueños Resort HRG Vacation
  • Los Sueños HRG Vacation Herradura
  • Los Sueños HRG Vacation
  • HRG Condos Los Sueños Herradura
  • HRG Condos Los Sueños
  • HRG Los Sueños
  • Los Sueños Resort Marina by HRG Vacation
  • HRG Condos Los Sueños Jaco
  • HRG Los Sueños Jaco
  • Hotel HRG Condos at Los Sueños Jaco
  • Jaco HRG Condos at Los Sueños Hotel
  • Hotel HRG Condos at Los Sueños
  • HRG Condos at Los Sueños Jaco
  • HRG Condos Los Sueños
  • HRG Los Sueños
  • Los Sueños Resort Marina by HRG Vacation
  • Los Sueños Resort Marina
  • HRG Condos at Los Sueños Jaco
  • HRG Condos at Los Sueños Hotel
  • HRG Condos at Los Sueños Hotel Jaco

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.