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Deluxe Chalet

Bed Count 4 Twin Beds Maximum Occupancy 6 Max

Hotel Description

During your stay at aha Alpine Heath Resort, you're just a quick walk from Drakensberg Mountains. Free WiFi in public areas, free self-parking and a free manager's reception are available.

  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Gruyéres restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes 2 outdoor tennis courts, a 24-hour gym and mini golf
  • 0.1 miles (0.1 km) from Drakensberg Mountains and 8 miles (12.8 km) from Royal Natal National Park

Renovations + Closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)

Property Features

Aha Alpine Heath Resort offers its guests 3 outdoor swimming pools, outdoor tennis courts, a 24-hour fitness centre, and a children's pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. A free manager's reception is offered daily. WiFi is free in public spaces. You'll find a business centre on site. Event space at this hotel measures 3361 square feet (312 square metres) and includes conference centres. A nightclub, spa services, and a free kid's club are also featured at the family-friendly aha Alpine Heath Resort. Self parking is free. A complete renovation of aha Alpine Heath Resort was completed in January 2018. Smoking is allowed in designated areas at this 4-star Jagersrust hotel.

  • 100 guestrooms or units
  • 2 dining venues
  • 3361 sq ft of conference space
  • 312 sq. m of conference space
  • Built in 1996
  • Nightclub
  • Karaoke
  • Manager's reception (free)
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk safe
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Number of living rooms
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Kitchen
  • Grocery/convenience store
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Separate dining area
  • Full-sized fridge/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Aha Alpine Heath Resort offers 100 accommodations with fireplaces and a safe. Rooms open to patios. This accommodation offers separate sitting areas and includes dining tables. Beds feature premium bedding. Plasma televisions come with premium satellite channels. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower with a deep soaking bath, complimentary toiletries and hairdryers. This Jagersrust hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

  • In-room kitchen
  • 2 bathrooms
  • Fireplace
  • Private patio
  • Dining room
  • Sitting area
  • Deep-soaking bath
  • Plasma television
  • Satellite channels
  • Premium channels
  • Fridge (full size)
  • Microwave
  • Oven
  • Stovetop
  • Kitchenware
  • Luxury bedding
  • Separate bath and shower
  • Cots (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Ceiling fan
  • Wardrobe or cupboard

Food & Drink

The hotel hosts a free manager's reception daily.

Gruyéres restaurant – This restaurant specialises in international cuisine and serves breakfast and dinner. A children's menu is available.

Pizza inferno – This restaurant specialises in Italian cuisine and serves lunch and dinner. A children's menu is available. Open daily.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Fishing on site
  • Miniature golf on site
  • Golfing nearby
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Volleyball on site
  • Beach volleyball on site
  • Mountain biking on site
  • Ziplining nearby
  • Playground on site
  • Racquetball/squash on site
  • Ecotours nearby
  • Bicycle rentals on site

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Hot stone massage
  • Deep tissue massage
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

There is no front desk at this property. The host will greet guests on arrival.

This property does not have a front desk. The host will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for ZAR 150.0 per stay.

Pet Policy

  • Pets and service animals are not allowed at aha Alpine Heath Resort

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Noise-free guestrooms cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and cash. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-out is available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Host will greet you
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: ZAR 165 for adults and ZAR 82.5 for children (approximately)
  • Crib (infant bed) fee: ZAR 150.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alpine Heath Resort
  • Three Cities Alpine Heath
  • Three Cities Alpine Heath Jagersrust
  • aha Alpine Heath Resort Jagersrust
  • Three Cities Alpine Heath Resort Jagersrust
  • Alpine Heath Hotel Drakensberg Region
  • aha Alpine Heath Jagersrust
  • aha Alpine Heath
  • aha Alpine Heath Resort Hotel
  • aha Alpine Heath Resort Jagersrust
  • aha Alpine Heath Resort Hotel Jagersrust

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National Rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.