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Premier Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
£83* Per night/room 12 Feb - 13 Feb

Premier Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Apartment, 3 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Executive Apartment, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premier Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Ascott Jakarta. During your stay, you're just a quick walk from Grand Indonesia Shopping Mall. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool. This 4-star aparthotel has 202 apartments over 23 floors. Free WiFi and a kitchen are available in each apartment.

  • Each apartment offers a kitchen, a washer/dryer and a pillowtop bed
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Serumpun
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • Guests have great things to say about the family-friendly amenities and the helpful staff
  • Steps from Grand Indonesia Shopping Mall and 3 minutes on foot from Thamrin City Shopping Mall
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)

Ascott Jakarta ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Ascott Jakarta

Everyone (1)
3 out of 5

Very good Location

+ Firdaus at the Reception did his job very well + We had a room with a very nice city view, thank to Firdaus + Comfortable bed & very useful Wash machine & Tumbler if you travel with family - Cleanliness : 1.Pillows on the Sofa smelled bad 2. Kitchen area was not cleaned well 3. Lavatory was dirty Gymnasium needs to be upgraded

Posted by , from Zürich on 9 Aug 2017

Was this review helpful to you?
Comment from Hotel Management

30 Aug 2017 by Lulu

Dear Marta, We are very pleased to read that you appreciated the friendliness and assistance of our staff and enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Thank you again for highlighting Firdaus' excellence service. I am sure he will be please to read your comment as well. Once again, please accept our apologies and do not hesitate to let me know if I can be of any assistance to you anytime. We look forward to welcoming you again at any one of our serviced residences. Kind regards, Fadlun Jawas Guest Service Manager

Property Features

There's a restaurant on site. WiFi is free in public spaces. As a guest of Ascott Jakarta, you'll find an outdoor pool, an outdoor tennis court, a sauna, and a fitness centre. An airport shuttle (available 24 hours) is available for a fee. The eco-friendly Ascott Jakarta also features spa services, concierge services, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Jakarta aparthotel.

  • 202 guestrooms or units
  • 23 levels
  • 2 buildings
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Fridge
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: BNI City Station (0.9 km / 0.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Ascott Jakarta offers 202 air-conditioned accommodations with washers/dryers and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with premium cable channels. Accommodation at this 4-star aparthotel has kitchens with fridges, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Pillowtop beds
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Premium channels
  • Fridge
  • Microwave
  • Oven
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Pillow options
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 6:00 AM to 11:00 AM.

Serumpun – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor tennis court, an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 17

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Ascott Jakarta offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 628815 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: IDR 1500000 per pet, per night, plus a deposit of IDR 1500000 per stay
  • Maximum 1 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Safety features at this property include a fire extinguisher

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash.

For guests' safety, the property includes a fire extinguisher in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.

  • One child stays free
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free: Maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: IDR 160950 for adults and IDR 83250 for children (approximately)
  • Airport shuttle fee: IDR 399600 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: IDR 399600 (one-way), (from 1 to 12 years old)
  • Pet deposit: IDR 1500000 per stay
  • Pet fee: IDR 1500000 per pet, per night
  • Rollaway bed fee: IDR 628815 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ascott Hotel Jakarta
  • Ascott Jakarta
  • Jakarta Ascott
  • Ascott Jakarta Hotel Jakarta
  • Ascott Jakarta Aparthotel
  • Ascott Jakarta Hotel
  • Ascott Jakarta Jakarta
  • Ascott Jakarta Aparthotel
  • Ascott Jakarta Aparthotel Jakarta

You should know

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO Sustainable Tourism Pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.