"The architecture and staff manners were excellent. We lived our room very much and enjoyed the swimming pool. The only comment I can think of is that ... " More
24 Jul 2023 by Amir Toameh (Revenue Manager)
Dear Christoph,Thank you for your kind and genuine review.It's unfortunate you found our service not up to standard, our other reviews say different.Best Regards,The American Colony Management
23 Jan 2018 by Fathi Rassas
Dear Sir / Madame, Thank you for your feedback. We are pleased to learn that we met your expectations! We look forward to welcoming you again in the near future to The American Colony Hotel. Yours Sincerely, Fathi Rassas E-Commerce Manager
The American Colony Hotel – Small Luxury Hotels of the World offers its guests a seasonal outdoor pool, a health club, and a sauna. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. A rooftop terrace, spa services, and tour or ticket assistance are also featured at the luxury The American Colony Hotel – Small Luxury Hotels of the World. This 5-star Jerusalem hotel is smoke free.
Available in some public areas: Free WiFi
The American Colony Hotel – Small Luxury Hotels of the World offers 92 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch Smart televisions come with premium satellite channels. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a local cuisine breakfast daily from 6:30 AM to 10:30 AM.
The Cellar Bar – This bar only serves light fare.
The Summer Bar – Overlooking the garden, this bar only serves light fare.
24-hour room service is available.
Recreational amenities at the hotel include a health club, a sauna and a seasonal outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and Swedish massages.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.