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Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
£90* Per night/room 7 Dec - 8 Dec

Junior Suite, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Family Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Deluxe Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Jerusalem Gardens Hotel & SPA's good location gets good marks from our customers. During your stay, you're just a quick walk from Hebrew University of Jerusalem. Free WiFi in public areas, free self-parking and a full-service spa are available. Built in 1992, this hotel has 180 rooms over 12 floors. Free WiFi and balconies are available in all rooms.

  • Air-conditioned rooms with balconies, flat-screen TVs and fridges
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to reflexology, aromatherapy or hot stone massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a playground
  • Guests have good things to say about the accommodation for the overall comfort and low noise level
  • Just a 4-minute drive from Israel Museum and 8 minutes from Al-Aqsa Mosque

Jerusalem Gardens Hotel & SPA ratings based on 4 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Jerusalem Gardens Hotel & SPA

Everyone (3) Couples (1) Family (1)
4 out of 5
Not that clean but nice hotel and good personal

Posted by on 9 Oct 2021

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Comment from Hotel Management

2 Nov 2021 by לורנה

אהרון שלום , תודה על המשוב. נשמח לארח אתכם שוב . בברכה מלון גני ירושלים וספא

2 out of 5
Schmutzig, Handtücher schmutzig Bettwäsche schmutzig!!!

Posted by on 7 Nov 2019

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Comment from Hotel Management

11 Nov 2019 by David

Thank you for your feedback. We will be addressing your concerns.

3 out of 5
Pros: The room was spacious and the beds were very comfortable. The swimming pool was pleasant.
Cons: Staff efficiency
The coffee/tea and the towels were not replaced daily, even when we informed the staff and they promised to act immediately. The receptionist upon arrival was rather off-hand, but another young female receptionist later was very pleasant and friendly. The Finnish sauna did not have a bucket with which to throw water on the stove - the whole purpose of sauna.

Posted by , from Exeter on 26 Sep 2017

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Comment from Hotel Management

1 Oct 2017 by Nofia

Dear Michael, Thank you for taking the time to share your experiences of your recent stay, here at Jerusalem Gardens Hotel & Spa.. I am so glad that you enjoyed the pool, your large room and comfortable bed. I'm sorry that you encountered some inconveniences with the housekeeping and the missing bucket at the sauna. Your comments have been sent to the hotel management and steps have already been taken to eliminate these happenings. We do hope you will consider returning and give us a chance to welcome you back with a new and improved guest experience. With warm regards, Nofia

2 out of 5
Les chambres ne sont pas propres. Étages trop élevé Dommage

Posted by , from Paris on 7 Aug 2017

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Comment from Hotel Management

10 Aug 2017 by Nofia

Cher invité, Je vous remercie de prendre le temps de commenter votre séjour récent dans notre hôtel. Nous vous remercions d'avoir porté ces questions à notre attention. Nous nous excusons pour les inconvénients auxquels vous avez rencontré pendant votre séjour, car cela ne correspond pas à nos normes normales. Nous partagerons vos commentaires avec notre personnel et apporterons les modifications nécessaires. Nous espérons que vous choisirez de rester avec nous à nouveau, afin que nous puissions vous montrer notre véritable niveau de service. Cordialement, Nofia

About the Jerusalem Gardens Hotel & SPA

Location Ze Ev Vilnai Street,4, Jerusalem, JRS 93686

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 5 September to 31 March:

  • Swimming pool

Property Features

Jerusalem Gardens Hotel & SPA offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include A bar/lounge and A poolside bar. A computer station is on site and WiFi is free in public spaces. A children's pool, spa services, and tour/ticket assistance are also featured at the family-friendly Jerusalem Gardens Hotel & SPA. Limited free parking is available on a first-come, first-served basis. This Jerusalem hotel is smoke free.

  • 1 building
  • 180 guestrooms or units
  • 12 levels
  • Built in 1992
  • Poolside lounge chairs
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Jerusalem (JRS-Malha Railway Station) (5.8 km / 3.6 mi)
  • Parking: Free self parking

Room Amenities

Jerusalem Gardens Hotel & SPA offers 180 forms of air-conditioned accommodation with a safe and coffee/tea makers. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Fridge
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

On-site venue – This restaurant serves breakfast, lunch and dinner.

Bar – This bar only serves light fare.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, an outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and body scrubs. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Reflexology
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-in times on Saturdays and Jewish Holidays may begin between 5 PM and 9 PM due to Shabbat/Motzaei chag.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ILS 40.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Jerusalem Gardens Hotel & SPA

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard and Eurocard

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard and Eurocard. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment and a shield is in place between staff and guests in main contact areas. Contactless check-in and contactless checkout are available.

  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Cash deposit required
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • All citizens of Israel may be charged the national value added tax.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: ILS 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gardens Hotel Jerusalem
  • Gardens Jerusalem
  • Hotel Jerusalem Gardens
  • Jerusalem Gardens
  • Jerusalem Gardens Hotel
  • Jerusalem Gardens Hotel Spa
  • Jerusalem Gardens & Jerusalem
  • Jerusalem Gardens Hotel & Spa Hotel
  • Jerusalem Gardens Hotel & Spa Jerusalem
  • Jerusalem Gardens Hotel & Spa Hotel Jerusalem

You should know

  • The seasonal pool will open in June and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.