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4.3 out of 5

"Splendid location The attention paid to design details is by far bigger than the comfort. So, the shower a total mess, to small. Bathroom after sho ... " More

By a verified traveller on Sat 08 Oct 2016

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Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
£321* Per night/room 9 Nov - 10 Nov

Presidential Suite (Conjoined Beds)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Suite (Mamilla (Conjoined Beds))

Bed Count 1 King Bed Maximum Occupancy 3 Max

Mamilla Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Residence Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the shopping around Mamilla Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Jaffa Gate. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa. Built in 2009, this 5-star hotel has 194 rooms over 8 floors. Enjoy your stay with amenities like free WiFi and a deep-soaking bath in each room.

  • Air-conditioned rooms with pillowtop beds, deep-soaking baths and 24-hour room service
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to Ayurvedic treatments, body scrubs or aromatherapy at Akasha Wellbeing Center
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a gym, a sauna and Pilates classes
  • Guests like the breakfast and restaurant
  • Within a 10-minute walk of Jaffa Gate and Church of the Holy Sepulchre

Mamilla Hotel ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mamilla Hotel

Everyone (2) Couples (1)
3 out of 5

Designer Hotel. Too many gadgets.

Splendid location The attention paid to design details is by far bigger than the comfort. So, the shower a total mess, to small. Bathroom after showering turns into a 'swimming pool'. Wrong lighting. Closet unpratical, hard to use. So is the 'safe deposit box. A lot of electrical and IT features --- but no chair to sit in front of a tablet, PC, etc. Roof top restaurant. Arrogant unaccommodating. Very bad experience. We would never recommend that hotel to friends.

Posted by , from Switzerland on 8 Oct 2016

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Comment from Hotel Management

13 Nov 2016 by Emanuel

Dear Elaso, Thank you for your review. It is good to know that you have partly enjoyed your stay. We regret, however, that you felt certain aspects did not meet with your expectations. Please be assured that your comments will be passed on to the relevant managers with a view to improving in the areas you mention. Once again, we thank you for your input, and please do not hesitate to contact me personally so I can make sure that you have the best experience possible on your next visit. Sincerely yours, Emanuel Shapira Rabbanian Director of Public Relations & Delegations

5 out of 5

Tolles und sehr zentrales Hotel

Sehr zentrale Lage Tolles Frühstück Schönes Hotel Tolle Dachterrasse mit Blick über Jerusalem

Posted by on 10 Mar 2017

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Comment from Hotel Management

2 Apr 2017 by Emanuel Shapira Rabbanian

Dear Guest, Thank you for your nice review of your recent stay at the Mamilla Hotel. We are delighted to hear that you had a very pleasant experience, and we would be equally delighted to offer our best service to you in your forthcoming stays with us. Sincerely yours, Emanuel Shapira Rabbanian Director of Public Relations & Delegations

5 out of 5

Franchement super

Quand on paie un certain prix il y a forcément une attente et là on n'a pas été déçu du tout. Accueil très sympathique, Personnel au petit soin, chambre très propre, confortable et agréable. Petit déjeuner tellement copieux qu'il est même possible de prendre du poids juste en regardant le buffet. Voila, quoi dire de plus à part, n'hésitez pas.

Posted by on 13 Mar 2015

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Property Features

Mamilla Hotel offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Event space at this hotel measures 3000 square feet (279 square metres) and includes conference centres. A children's pool, a nightclub, and a hot tub are also featured at the luxury Mamilla Hotel. Parking is available for a fee. This 5-star Jerusalem hotel is smoke free.

  • 1 building
  • 194 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 3000 sq ft of conference space
  • 279 sq. m of conference space
  • Built in 2009
  • Nightclub
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Terrace on the roof
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Jerusalem (JRS-Malha Railway Station) (5.8 km / 3.6 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Mamilla Hotel offers 194 forms of accommodation with minibars and espresso makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries. This Jerusalem hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Pillowtop beds
  • Deep-soaking bath
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Separate bath and shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11 AM.

Rooftop Restaurant – This restaurant serves dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Mirror Bar – This bar serves dinner and light fare. Open daily.

The Winery – On-site wine bar. Open selected days.

Happy Fish – This restaurant specialises in Mediterranean cuisine. Open daily.

Dining Room – This restaurant serves breakfast, lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Guests aged under 16 years old are not allowed in the health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Bicycle rentals nearby
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Segway rental/tour nearby

Spa Services

Akasha Wellbeing Center has 7 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a spa tub and Turkish bath/hammam.

Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Spa tub in spa
  • Minimum age to access spa is 16
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 17

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express and Diners Club; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global).

  • Credit card pre-authorisation
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: ILS 135 for adults and ILS 135 for children (approximately)
  • Self-parking fee: ILS 50 per day
  • Valet parking fee: ILS 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Mamilla
  • Mamilla
  • Mamilla Hotel Leading Hotels World Jerusalem
  • Mamilla Hotel Jerusalem
  • Mamilla Jerusalem
  • Mamilla Hotel Leading Hotels World
  • Mamilla Leading Hotels World Jerusalem
  • Mamilla Leading Hotels World
  • Mamilla Hotel Hotel
  • Mamilla Hotel Jerusalem
  • Mamilla Hotel Hotel Jerusalem
  • Mamilla Hotel The Leading Hotels of The World

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Mamilla Hotel is listed in the 2010 Condé Nast Traveller Hot List.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.