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"The property was in a good condition. Staff was very pleasant and helpful " More

By a verified traveller on Sun 29 Sep 2019

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Standard Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Comfort Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

The free breakfast at National Hotel Jerusalem gets good marks from our customers. During your stay, you're just a quick walk from Tombs of the Kings. Enjoy features like free WiFi in public areas and free valet parking, plus a restaurant. Built in 1952, this hotel has 120 rooms over 4 floors. Enjoy your stay with amenities like free WiFi and an LCD TV in each room.

  • Air-conditioned rooms with LCD TVs, fridges and room service
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free valet parking
  • Enjoy barbecue while dining at AlWatani Restaurant
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and limo or town car service
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the overall condition of the property and the comfortable guestrooms
  • 12 minutes by foot from Temple Mount and a 3-minute drive from Al-Aqsa Mosque
  • Airport shuttle service available for a fee

National Hotel Jerusalem ratings based on 14 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for National Hotel Jerusalem

Everyone (8) Couples (1) Family (3)
5 out of 5
The property was in a good condition. Staff was very pleasant and helpful

Posted by on 29 Sep 2019

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3 out of 5
The hotel is dated; corridors carpeting in need of vigorous vacuuming.

Posted by on 1 May 2019

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4 out of 5
Nice hotel next to Herodias Gate (6-7 minutes to walk). Friendly staff. In winter ask for a second blanket.

Posted by on 4 Jan 2019

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Comment from Hotel Management

5 Jan 2019 by Reservation Dept

thank you for the National Hotel looking forward to having you again thank you

4 out of 5
In East Jerusalem ... OK area ... but not far from Damascus Gate of old city. Helpful staff - good breakfast - good hotel - good value.

Posted by , from UK on 15 Aug 2018

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Comment from Hotel Management

18 Aug 2018 by Reservation Dept

Thank you for your feedback and comments and hope to see you again soon at the National Hotel.

5 out of 5
.very good,only issue is the variance in taxi charges

Posted by on 3 Apr 2018

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4 out of 5

Perfect for exploring the old town

Pros: The cleanliness, the food in the fourth floor restaurant (amazing breakfasts and delicious dinners); the friendliness of all the staff; the location.
Cons: They served Nescafe coffee with breakfast, instead of real coffee. Real coffee is available the rest of the day though. Everything else was great!
Location: Easy walking distance from the Old City; not far from a light rail station which makes the whole city accessible.
Clean, friendly hotel with great air conditioning and an excellent fourth floor restaurant. I would definitely stay there again and recommend it to others.

Posted by , from Kent, GB on 21 Sep 2017

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5 out of 5
I loved staying here! Wasn't the first time and certainly not the last!

Posted by on 25 Nov 2016

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Comment from Hotel Management

3 Dec 2016 by national

thanks for your sweet review and we hope to see you again in our hotel.

4 out of 5
Das Hotel ist sehr günstig gelegen, um die Sehenswürdigkeiten Jerusalems zu erkunden. Die Zimmer sind etwas alt und die Ausstattung einfach, aber sie sind ausreichend groß und sauber. Das Frühstück ist sehr gut, aber beim Service (langsam und unaufmerksam) ist noch viel Raum für Verbesserung.

Posted by on 9 Aug 2019

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3 out of 5
Das Hotel ìst im arab. Teil der Stadt. Die Umgebung ist eher schmutzig und ungepflegt. Meine Frau hat sich als westlicher Typ dort unwohl und beobachtet gefühlt. Das Zimmer war sauber aber sehr schlicht. Die Betten sind sehr hart. Die vorwiegend arab. Kundschaft nimmt auch zu sehr frühen Uhrzeiten Lärmtechnisch keine Rücksicht. Das Personal im Frühstückraum ist unmotiviert. Servicestandard weit entfernt von gutem Niveau. Das Frühstücksbuffet ist vorwiegend arab. Das Angebot ist umfangreich jedoch auch hier weniger für den westl. Geschmack. Wir würden dieses Hotel nicht wieder buchen und einen anderen Stadtteil wählen, wo man sich willkommen fühlt.

Posted by on 11 Apr 2019

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4 out of 5
Sehr nettes und aufmerksames Personal an der Reception. Lage der Unterkunft ist super. Sauberkeit war ok an der Grenze aber Preis und Leistung stimmt. Es gibt viel teurere Hotels in der Umgebung was Sauberkeit anbelangt eine Katastrophe ist, hatten Erfahrung.

Posted by on 6 Mar 2019

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Comment from Hotel Management

6 Mar 2019 by reservation department

dear guest: thank you for your high score and lovely feedback looking forward to having you again soon

About the National Hotel Jerusalem

Location Al Zahra Street 4, Jerusalem, 972000

Property Features

Along with a restaurant, there's a coffee shop/café on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre, a meeting room, and a limo/town car service are available. An airport shuttle (available 24 hours) is available for a fee. A 24-hour fitness centre, a rooftop terrace, and gift shops/newsstands are also featured at the business-friendly National Hotel Jerusalem. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Jerusalem hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 4 levels
  • Built in 1952
  • Full breakfast (free)
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Gift shop
  • On-site shopping
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Fridge


Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet


Self parking (surcharge) , Free valet parking , Parking (limited spaces)


  • Train station: Jerusalem (JRS-Malha Railway Station) (7.6 km / 4.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking; self parking available for a surcharge

Room Amenities

National Hotel Jerusalem offers 120 forms of accommodation with a safe and a hairdryer. 32-inch LCD televisions come with satellite channels. Bathrooms include baths or showers. Guests can surf the web using complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Fridge
  • Bath or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

Guests are served a free full breakfast daily from 7 AM to 10 AM.

AlWatani Restaurant – This restaurant specialises in barbecue and serves breakfast, brunch, lunch and dinner. A children's menu is available. Happy hour is offered. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.


If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for ILS 200.0 per stay.

Pet Policy

  • No pets allowed


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. A shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Number of children who can stay for free – 2
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available


Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: ILS 250 per night for guests aged under 16 years old
  • All citizens of Israel may be charged the national value added tax.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ILS 350 per vehicle (one way)
  • Self-parking fee: ILS 20 per day
  • Late check-out fee: ILS 282 (subject to availability)
  • Rollaway bed fee: ILS 200.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel National Jerusalem
  • Jerusalem National
  • Jerusalem National Hotel
  • National Hotel Jerusalem
  • National Jerusalem
  • National Jerusalem Hotel
  • National Hotel Jerusalem Hotel
  • National Hotel Jerusalem Jerusalem
  • National Hotel Jerusalem Hotel Jerusalem

You should know

  • National Hotel Jerusalem offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.