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4.5 out of 5

"Great hotel excellent staff. New and clean With nice touches to the design. " More

By a verified traveller on Fri 25 Aug 2017

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Orient Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Orient Colony View Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Orient Garden Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Colony Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Orient Hotel Jerusalem's great location gets high marks from our customers. During your stay, you're just a quick walk from St. Andrew's Church. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool. Built in 2017, this 5-star hotel has 243 rooms over 9 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and minibars
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with manicures and pedicures, facials or body treatments at the spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre
  • Guests speak favourably about the breakfast and the pool
  • 15 minutes by car from Al-Aqsa Mosque and 12 minutes from Jerusalem Great Synagogue
  • Airport shuttle service available for a fee

Orient Hotel Jerusalem ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Orient Hotel Jerusalem

Everyone (2)
5 out of 5

Orient Jerusalem

Great hotel excellent staff. New and clean With nice touches to the design.

Posted by on 25 Aug 2017

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Comment from Hotel Management

27 Aug 2017 by Alex

Thank you for staying at Orient Hotel. we appreciate the review

4 out of 5

Neues Hotel mit Kinderkrankheiten

Cons: Koordination zwischen Managment und Staff
Sehr schönes Bad- und Schlafzimmer, Menue für Roomservice nach 23.00 Uhr ist sehr enttäuschend und zum Teil nicht erhältlich, bestellter Wake-up-call ist nie erfolgt, grosse Auswahl zum Früstück, leider vieles nicht heiss genug

Posted by on 13 May 2018

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Comment from Hotel Management

14 May 2018 by Ron Brown

Dear Guest. Thank you for taking the time to review the hotel , its was our great pleasure to welcome you at the Orient hotel . we are looking forward to welcome you once again in the near future. thank you on behalf of Orient hotel staff

About the Orient Hotel Jerusalem

Location 3 Emek Refaim St, Jerusalem, 91999

Renovations + Closures

This property is closed from 30 December 2020 to 3 March 2021 (dates subject to change).

Property Features

Orient Hotel Jerusalem offers its guests a full-service spa, an indoor pool, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 7535 square feet (700 square metres) and includes conference centres. A seasonal outdoor pool, a rooftop terrace, and spa services are also featured at the luxury Orient Hotel Jerusalem. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Jerusalem hotel.

  • 243 guestrooms or units
  • 9 levels
  • 7535 sq ft of conference space
  • 700 sq. m of conference space
  • Built in 2017
  • Dining venue
  • Bar or lounge
  • Deli
  • Terrace on the roof
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Tel Aviv (TLV-Ben Gurion) (56.8 km / 35.3 mi)
  • Train station: Jerusalem Malha Station (4.8 km / 3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Orient Hotel Jerusalem offers 243 forms of accommodation with minibars and espresso makers. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. This Jerusalem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Espresso maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Orient Hotel Jerusalem has a restaurant on site.

24-hour room service is available.

Nearby Activities

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

  • Sauna in spa
  • Spa tub in spa
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

On Saturdays, check-out is 2 PM and check-in begins at 6 PM.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cots/infant beds. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast and through room service.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • All citizens of Israel may be charged the national value added tax.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 35 for adults and USD 35 for children (approximately)
  • Self-parking fee: USD 15 per day
  • Valet parking fee: USD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Orient Jerusalem
  • Orient Hotel Jerusalem Hotel
  • Orient Hotel Jerusalem Jerusalem
  • Orient Hotel Jerusalem Hotel Jerusalem

You should know

  • The seasonal pool will open in April and close in November.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.