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5.0 out of 5

"The hotel staff made the stay for us. They were courteous, helpful and extremely accommodating. We were also fortunate enough to enjoy their Sunday br ... " More

By a verified traveller on Tue 10 Apr 2018

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Garden View Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
£234* Per night/room 26 Apr - 27 Apr

Family Room, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Panoramic View Premier Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Suite, 2 Bedrooms

Bed Count 3 King Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Garden View Premier Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Four Seasons Hotel The Westcliff, Johannesburg. During your stay, you're just a quick walk from Johannesburg Zoo. Enjoy features like free WiFi in public areas and free valet parking, plus 2 outdoor pools. This property offers pet-friendly amenities, such as food and water bowls.

  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking and self-parking
  • For dining with garden views, stop by Flames Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to massages, body scrubs or manicures and pedicures at the spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 1-minute drive from Johannesburg Zoo and 5 minutes from Rosebank Mall
  • Airport, train station pick-up and theme park shuttle service available for a fee
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls

Four Seasons Hotel The Westcliff, Johannesburg ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Four Seasons Hotel The Westcliff, Johannesburg

Everyone (1) Couples (1)
5 out of 5

Exceeded expectations

The hotel staff made the stay for us. They were courteous, helpful and extremely accommodating. We were also fortunate enough to enjoy their Sunday brunch offering - the selection is amazing!

Posted by on 10 Apr 2018

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5 out of 5
Sehr gepflegte Anlage mit hervorragend ausgebildetem Personal.

Posted by on 10 Jan 2020

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Comment from Hotel Management

17 Jan 2020 by Reservations

Thanks for staying with us. We appreciate your feedback!

About the Four Seasons Hotel The Westcliff, Johannesburg

Location 67 Jan Smuts Avenue, Randburg, Gauteng 2193

Property Features

Four Seasons Hotel The Westcliff, Johannesburg offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a 24-hour fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 15672 square feet (1456 square metres) and includes a conference centre. A rooftop terrace, tour or ticket assistance, and multilingual staff are also featured at the luxury Four Seasons Hotel The Westcliff, Johannesburg. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Johannesburg hotel.

  • 80 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 15672 sq ft of conference space
  • 1456 sq. m of conference space
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Train station: Johannesburg Park Station (4.9 km / 3 mi)
  • Property shuttles: Airport shuttle, area shuttle, train station pick-up, theme park shuttle, and shopping centre shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Four Seasons Hotel The Westcliff, Johannesburg offers 80 accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Premium satellite televisions are provided. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and designer toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Pillowtop beds
  • Deep-soaking bath
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • Espresso maker
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate bath and shower
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Children's dressing gowns
  • Children's slippers
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6 AM to 11:30 AM.

Flames Restaurant – Overlooking the garden, this restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Apres Spa – Overlooking the garden, this restaurant serves breakfast, lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Rafting nearby
  • Golfing nearby

Spa Services

The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchairs available on site
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Four Seasons Hotel The Westcliff, Johannesburg offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Weight limit: 44 lb per pet
  • Pets cannot be left unattended
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting

This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and debit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons) guidelines.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Pets allowed (no fees)
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Lead with Care (Four Seasons)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately ZAR 550 per person
  • Airport shuttle fee: ZAR 1700 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Seasons Hotel Westcliff
  • Four Seasons Hotel Westcliff Johannesburg
  • Four Seasons Westcliff
  • Four Seasons Westcliff Johannesburg
  • Four Seasons Hotel The Westcliff Johannesburg
  • Four Seasons Hotel The Westcliff, Johannesburg Hotel
  • Four Seasons Hotel The Westcliff, Johannesburg Randburg
  • Four Seasons Hotel The Westcliff, Johannesburg Hotel Randburg

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't allowed at Four Seasons Hotel The Westcliff, Johannesburg.

Awards & Affiliations

Four Seasons Hotel The Westcliff, Johannesburg is listed in the 2015 Condé Nast Traveller Hot List.

National Rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.