70.0% Based on 863 reviews TripAdvisor traveller rating 4.5 out of 5

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Hotel Description

Our customers tell us they enjoy the breakfast at Four Seasons Hotel The Westcliff, Johannesburg. During your stay, you'll be within walking distance of Johannesburg Zoo. Features include free WiFi in public areas and free valet parking, plus 2 outdoor pools. This 5-star hotel has 117 rooms over 3 floors. Free WiFi and deep-soaking bathtubs are available in all rooms.

  • Air-conditioned rooms with deep-soaking bathtubs, 24-hour room service and satellite TV
  • Free WiFi
  • Free valet parking
  • For dining with garden views, stop by Flames, one of the property's 2 restaurants and 3 bars/lounges
  • Full breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to manicures and pedicures, body wraps or detox wraps at Four Seasons Spa
  • Services include babysitting, supervised activities for kids and dry cleaning/laundry
  • On-site recreation includes a 24-hour fitness centre
  • Guests like the accommodation for the spaciousness, overall comfort and low noise level
  • 9 minutes by car from Gold Reef City and 9 minutes from Apartheid Museum
  • Airport, train station pick-up and local-area shuttle service available for a fee

Panoramic View Premier Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Garden View Premier Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Panoramic View One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Garden View Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Garden View Deluxe Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Four Seasons Hotel The Westcliff, Johannesburg ratings based on 1 verified reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Four Seasons Hotel The Westcliff, Johannesburg

Everyone (1)
5 out of 5

Exceeded expectations

The hotel staff made the stay for us. They were courteous, helpful and extremely accommodating. We were also fortunate enough to enjoy their Sunday brunch offering - the selection is amazing!

Posted by on 10 Apr 2018

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About the Four Seasons Hotel The Westcliff, Johannesburg

Location 67 Jan Smuts Avenue, Randburg, Gauteng 2193

Property Features

Four Seasons Hotel The Westcliff, Johannesburg offers its guests a full-service spa, 2 the outdoor swimming pools, a 24-hour fitness centre, and a kid's pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and A poolside bar. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a limo/town car service are available. Event space at this hotel measures 15677 square feet (1456 square metres) and includes conference centres. A rooftop terrace, spa services, and tour or ticket assistance are also featured at the luxury Four Seasons Hotel The Westcliff, Johannesburg. A round-trip airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. Free valet parking is available. Smoking is allowed in designated areas at this 5-star Randburg hotel.

  • 117 guestrooms or units
  • 3 levels
  • 2 dining venues
  • 3 bars or lounges
  • 15677 sq ft of conference space
  • 1456 sq. m of conference space
  • Bar by the pool
  • Coffee shop
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Johannesburg (JNB-O.R. Tambo Intl.) (24.9 km / 15.5 mi)
  • Train station: Johannesburg Park Station (4.6 km / 2.9 mi)
  • Property shuttles: Airport shuttle, area shuttle, train station pick-up, theme park shuttle, and shopping centre shuttle
  • Parking: Free valet parking

Room Amenities

Four Seasons Hotel The Westcliff, Johannesburg offers 117 forms of air-conditioned accommodation with minibars and a safe. Beds feature down comforters and premium bedding. Premium satellite televisions are provided. Bathrooms include a separate bath and shower with a deep soaking bath, a complimentary bathrobe, complimentary slippers and designer toiletries. This Randburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6 AM to 11:30 AM.

Flames – Overlooking the garden, this restaurant serves lunch and dinner.

View – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open selected days.

Cellar Door – This fine-dining restaurant serves breakfast and lunch.

Westcliff Deli – This coffee shop serves breakfast and lunch.

Apres Spa – This theme restaurant serves breakfast and lunch. Reservations are required.

24-hour room service is available.

Nearby Activities

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Rafting nearby
  • Golfing nearby

Spa Services

Four Seasons Spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily.

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • A 1 per cent tourism fee will be charged

The charges below are included in your overall room price:

  • Resort fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: ZAR 525 per person (approximately)
  • Airport shuttle fee: ZAR 950 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Seasons Hotel Westcliff Johannesburg
  • Four Seasons Hotel Westcliff
  • Four Seasons Westcliff Johannesburg
  • Four Seasons Westcliff
  • Four Seasons Hotel The Westcliff Johannesburg

You should know

  • Four Seasons Hotel The Westcliff, Johannesburg offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • The total price shown includes a resort fee.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't allowed at Four Seasons Hotel The Westcliff, Johannesburg.

Awards & Affiliations

  • Four Seasons Hotel The Westcliff, Johannesburg is listed in the 2015 Condé Nast Traveller Hot List.

National Rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.