84% Based on 1146 reviews TripAdvisor Traveller Rating 4.5 out of 5

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Hotel Description

A luxury stay in Sandton awaits you at Palazzo. Within steps you'll find Montecasino and Montecasino Bird Gardens. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free daily breakfast.

You can enjoy flat-screen TVs with satellite channels, and all 246 rooms feature free WiFi, iPod docks, and separate bathtubs and showers. Dining in is an option with 24-hour room service, and minibars provide refreshments. You'll find nice touches like soaking tubs, bathrobes, and designer toiletries to enhance your stay. Additionally, in-room massages, safes, and hairdryers are available.

The restaurant, Medeo, serves international cuisine and is open for breakfast, lunch, and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the fitness centre and pool loungers. Meeting rooms and a business centre are among the business amenities offered. Additionally, you'll find free WiFi in public areas and spa services. Free full breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of free self parking.

Attractions within a 30-minute drive of this 5-star Sandton hotel include Lion Park and Sandton Convention Centre.

Superior Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max
£165 per night

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Penthouse

Bed Count 3 King Beds Maximum Occupancy 2 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

84% of guests recommend out of 1146 reviews

Excellent 764
Good 256
Average 82
Poor 27
Terrible 17
Value <span>4.5</span> out of 5
Rooms <span>4.5</span> out of 5
Cleanliness <span>4.5</span> out of 5
Service <span>4.5</span> out of 5

Property Features

Palazzo offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. Business amenities include A business centre and meeting rooms. Spa services, a terrace, and tour or ticket assistance are also featured at the luxury Palazzo. Free self parking is available. Smoking is allowed in designated areas at this 5-star Sandton hotel.

  • 1 building
  • 246 guestrooms or units
  • 5 levels
  • 4 conference rooms
  • Built in 2000
  • Full breakfast (free)
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Johannesburg (JNB-O.R. Tambo Intl.) (36.7 km / 22.8 mi)
  • Parking: Free self parking

Room Amenities

Palazzo offers 246 forms of air-conditioned accommodation with iPod docking stations and minibars. Flat-screen televisions come with Satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, a complimentary bathrobe, designer toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

  • Deep soaking tub
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Electric kettle
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served a free full breakfast daily from 6:30 AM to 10:30 AM.

Medeo – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Spa Services

  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available
  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • A 1 per cent tourism fee will be charged

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Palazzo Montecasino Hotel Johannesburg
  • Palazzo Montecasino Hotel
  • Palazzo Montecasino Johannesburg
  • Palazzo Montecasino
  • Palazzo Hotel Johannesburg
  • Palazzo Hotel Sandton
  • Palazzo Johannesburg
  • The Palazzo At Montecasino
  • Palazzo Sandton

National Rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.