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3.6 out of 5

"Bull Run restaurant super, the food as well as the service, Hennie has it all under control. Hotel Staff nice and friendly but if you try to rest, for ... " More

By Peter vdh on Mon 17 Mar 2014

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Room, 2 Single Beds, Non Smoking, Garden View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£44* Per night/room 30 Sep - 1 Oct

Room, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

The shopping around Protea Hotel by Marriott Johannesburg Balalaika Sandton gets good marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from The MARC. Enjoy features like free WiFi in public areas and free train pick-up service, plus 2 outdoor pools. Built in 1949, this 4-star hotel has 330 rooms over 5 floors. Enjoy your stay with amenities like free WiFi and an LCD TV in each room.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and Netflix
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a restaurant, a coffee shop, a poolside bar and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre and a steam room
  • Guests speak favourably about the location and the proximity to shopping
  • Steps from The MARC and 6 minutes on foot from Sandton Convention Centre
  • Free train station pick-up and shopping centre shuttle service

Protea Hotel by Marriott Johannesburg Balalaika Sandton ratings based on 7 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Protea Hotel by Marriott Johannesburg Balalaika Sandton

Everyone (2) Couples (2) Business (2) Other (1)
3 out of 5

Don't come here to rest

Bull Run restaurant super, the food as well as the service, Hennie has it all under control. Hotel Staff nice and friendly but if you try to rest, forget it. You hang "do not disturb" on the door, so they phone you for all kinds of nonsense. If you complain nothing changes. At 10:30 PM they are cleaning the rooms next to you because the next Airline crew is coming in. Talking to Manager Mattew certainly didn't solve the problems. Pity could have been a nice place for our sales to saty 5 weeks per year but my advise is negative.

Posted by on 17 Mar 2014

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4 out of 5

Great location, good room, nice garden

This is a functional hotel. I've stayed there before, but many years ago. Since then it has grown a lot, and some of the rooms are a fair walk from reception. Parking next door under the shopping centre works well. Easy walk to Sandton City shopping mall,and all its restaurants, although I ate at the restaurant next to the Balalaika, which I found was very good. Also it was easy for me to find routes out of the city to my planned tourist destinations.

Posted by on 14 Nov 2010

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2 out of 5

Posted by on 9 Oct 2018

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4 out of 5

Entspannung in zentraler Lage

Man würde nicht erwarten, daß man in zentraler Lage eine grüne Oase wie das Balalaika findet. Sehr schöne Gartenanlage, die Zimmer sind zwar nicht auf dem neuesten Stand, aber das lässt sich bei einem 2-Nächte-Aufenthalt verschmerzen. Für einen Kurzaufenthalt nach der Ankunft in Johannesburg und vor der Weiterreise durch Südafrika in jedem Fall eine klare Empfehlung.

Posted by on 28 Jan 2017

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Comment from Hotel Management

15 Aug 2017 by Tessa

Dear GUEST, Thank you very much for your review on ‘Expedia’, of your recent stay at our hotel. Your feedback is extremely valuable to our team. As a VALUED GUEST, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Kind regards Tessa Hovell Guest Relations Officer & Marriott Champion

4 out of 5

Ob Urlaub mit der Familie oder Geschäftlich, das Balalaika Hotem bietet alles was man braucht.

Super Lage in nur 5 Gehminuten zum Nelson Mandela Square. Saubere und gut eingerichtete Zimmer. Pool in idyllischer Gartenanlage die sehr schön und gut gepflegt ist.

Posted by on 27 Mar 2016

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4 out of 5

belle etape

tres bon rapport qualite prix confortable et securisé toutes commodités a proximite

Posted by on 19 Feb 2016

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4 out of 5

schöner Kurzaufenthalt

Früherer Check-In war möglich. Dir Renovierungsarbeiten im Rezeptionsbereich wirkten sich nicht negativ aus. Zimmer und Bad waren gut ausgestattet und gepflegt. Das Frühstück war ausgezeichnet.

Posted by on 26 Aug 2013

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About the Protea Hotel by Marriott Johannesburg Balalaika Sandton

Location 20 Maude Street, Sandton, Gauteng 2196

Property Features

Protea Hotel by Marriott Johannesburg Balalaika Sandton offers its guests 2 outdoor swimming pools, a steam room, a fitness centre, and a seasonal outdoor pool. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges, A poolside bar, and A bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a limo/town car service. A terrace, tour or ticket assistance, and multilingual staff are also featured at the family-friendly Protea Hotel by Marriott Johannesburg Balalaika Sandton. A shopping centre shuttle and A train station pick-up shuttle are free. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Sandton hotel.

  • 330 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 bars or lounges
  • Built in 1949
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Train station: Johannesburg Sandton Station (1.3 km / 0.8 mi)
  • Property shuttles: Free train station pick-up and shopping centre shuttle; airport shuttle and area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Protea Hotel by Marriott Johannesburg Balalaika Sandton offers 330 forms of air-conditioned accommodation with a safe and coffee/tea makers. 43-inch LCD televisions come with satellite channels and Netflix. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Netflix
  • Coffee maker
  • Separate bath and shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.

Protea Hotel by Marriott Johannesburg Balalaika Sandton has a restaurant serving breakfast only.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Skydiving nearby
  • Ecotours nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Diners Club and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Security system
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: ZAR 500.00 per night
  • A 1 per cent tourism fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: ZAR 215 per person (approximately)
  • Airport shuttle fee: ZAR 590 per vehicle (one-way)
  • Covered self-parking fee: ZAR 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Protea Hotel Balalaika Sandton Johannesburg
  • Protea Hotel Marriott Johannesburg Balalaika Sandton
  • Protea Balalaika Sandton Johannesburg
  • Protea Balalaika Sandton
  • Protea Hotel Balalaika
  • Protea Balalaika
  • Protea Hotel Balalaika Sandton Greater Johannesburg
  • Sandton Hotel Balalaika
  • Balalaika Hotel
  • Protea Hotel Johannesburg
  • Protea Hotel Marriott Balalaika
  • Protea Marriott Johannesburg Balalaika Sandton
  • Protea Marriott Balalaika
  • Protea Hotel by Marriott Johannesburg Balalaika Sandton Hotel
  • Protea Hotel by Marriott Johannesburg Balalaika Sandton Sandton

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.