15 Aug 2017 by Tessa
Dear GUEST, Thank you very much for your review on ‘Expedia’, of your recent stay at our hotel. Your feedback is extremely valuable to our team. As a VALUED GUEST, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Kind regards Tessa Hovell Guest Relations Officer & Marriott Champion
Protea Hotel by Marriott Johannesburg Balalaika Sandton offers its guests 2 outdoor swimming pools, a steam room, a fitness centre, and a seasonal outdoor pool. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges, A poolside bar, and A bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a limo/town car service. A terrace, tour or ticket assistance, and multilingual staff are also featured at the family-friendly Protea Hotel by Marriott Johannesburg Balalaika Sandton. A shopping centre shuttle and A train station pick-up shuttle are free. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Sandton hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired Internet
Self parking (surcharge)
Protea Hotel by Marriott Johannesburg Balalaika Sandton offers 330 forms of air-conditioned accommodation with a safe and coffee/tea makers. 43-inch LCD televisions come with satellite channels and Netflix. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Protea Hotel by Marriott Johannesburg Balalaika Sandton has a restaurant serving breakfast only.
24-hour room service is available.
2 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a steam room and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Diners Club and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.