"This is my hotel of choice when travelling through Johannesburg Airport. It is a short, complimentary, shuttle ride away from the terminal. Staff ar f ... " More

By Timbo3164 on Mon 11 May 2015

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Hotel Description

Our customers tell us they enjoy the comfortable rooms at Protea Hotel by Marriott O.R. Tambo Airport. During your stay, you'll be connected to the airport and close to International Terminal Duty Free Mall. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle. Built in 2009, this 4-star hotel has 213 rooms over 5 floors. All rooms offer free WiFi and Tempur-Pedic beds.

  • Air-conditioned rooms with Tempur-Pedic beds, 24-hour room service and LCD TVs
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and a porter
  • On-site recreation includes a 24-hour fitness centre
  • Guests like the restaurant and bar
  • 7 minutes by car from Kempton Park Golf Club and 7 minutes from International Terminal Duty Free Mall
  • Free airport and train station pick-up shuttle service

Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Protea Hotel by Marriott O.R. Tambo Airport ratings based on 10 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Protea Hotel by Marriott O.R. Tambo Airport

Everyone (3) Couples (4) Business (1) Family (1) Other (1)
2 out of 5
Unable to find Free Shuttle from airport. Hotel is dark and dingy from the moment you enter. Room small and a bit musty. Decor is dark and lighting inadequate. Decor trendy but not comfortable. Door to room jammed as moisture from shower is not contained and there is a ventilation problem. I cannot recommend this hotel. It is expensive for what you get. Not up to Marriott standards.

Posted by on 9 Mar 2019

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Comment from Hotel Management

13 Mar 2019 by Smangele

Dear Anonymous, Thank you for your review and for staying with us. We are disappointed to hear that your stay with us was not pleasant and not to your expectations. We will share the feedback with the relevant TEAM members to ensure that we can administer remedial action to alleviate the mentioned issues for the coming future. Look forward to welcoming you again when your travels bring you to Johannesburg. Aviation Greetings, Smangele Ngcobo GUEST Relations Manager

4 out of 5

Convenient Airport Location

This is my hotel of choice when travelling through Johannesburg Airport. It is a short, complimentary, shuttle ride away from the terminal. Staff ar friendly, rooms are comfortable, and it's reasonably priced.

Posted by on 11 May 2015

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2 out of 5

couple trip

very close to the airport with a free shuttle room are comfortable but the staff at the restaurant very poor and lazy and unfriendly

Posted by on 10 Mar 2015

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4 out of 5

Friendly staff, convenient location

Only 5 minutes from Johannesburg airport by free shuttle. Very friendly staff, clean hotel, and great view of the airport.

Posted by on 1 Jul 2014

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3 out of 5

No heating in cold spell

The room was comfortable but very cold. A call to the maintenance department was promptly answered but he just reset the switch settings which failed to get the room heating working. Otherwise the hotel was OK

Posted by on 25 Aug 2012

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5 out of 5

Great AIrport Hotel

We needed a hotel for our last night in South Africa and this was perfectly positioned at a fair price. We enjoyed our stay BUT the bar/restaurant area is way too noisy. However the aircraft/airport theme is great fun.

Posted by on 21 Nov 2011

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5 out of 5
Modernes und sauberes Hotel mit freundlichem Personal

Posted by on 25 Feb 2019

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Comment from Hotel Management

28 Feb 2019 by Smangele

Danke für Ihre Rückmeldung. Wir freuen uns, dass Sie einen angenehmen Aufenthalt bei uns hatten. Hoffe dich bald wieder zu sehen.

3 out of 5

Hotel nahe Flughafen mit Shuttlebus

Location: Es ist ein typisches Hotel bei einem Flughafen gelegen. Niemand bleibt hier wohl länger wie 2 Nächte. Wir haben ein Stadttour gebucht.
Das Personal war freundlich, sowohl an der Rezeption wie auch im Restaurant. Das Essen im Restaurant war sehr gut. Die Zimmer sind klein, aber zweckmässig ausgestattet. Das Zimmer war sauber und die Betten gut. Eine Stadtführung konnte im Hotel gebucht werden. Sie war sehr interessant. Der hoteleigene Shuttlebus fährt jede halbe Stunde vom und zum Flughafen.

Posted by , from Schweiz on 24 Oct 2016

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Comment from Hotel Management

27 Oct 2016 by noluthando.dzimba@proteahotels.com

Dear GUEST, Thank you for your inspiring review. We are excited to hear that our STAFF were able to give you an amazing experience making you feel welcome and leave you with a good first impression at check in and thank you for taking interest in our dining section, our Chef is always working hard to put a smile a our GUESTS. It is great to see that they were helpful in assuring you have a comfy bed and clean room. We are delighted to see that you found convenience in our shuttle services it was a privilege having you. Further we would like to thank you for the great response. Kindest Regards, The Protea Hotel by Marriott O.R Tambo TEAM!

5 out of 5

Praktische Uebernachtung in der Nähe des Flughafens

Perfektes Hotel in der Nähe des Flughafens (Gratis-Shuttle). Trotzdem kann man an der Reception praktische Sightseeing-Touren nach Downtown buchen.

Posted by on 23 Apr 2016

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5 out of 5

hotel sympa et confortable

très bon resto et pas cher hôtel de conception originale, mais piscine très sale !

Posted by on 5 Mar 2016

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About the Protea Hotel by Marriott O.R. Tambo Airport

Location Corner of York and Gladiator Streets, Kempton Park, Gauteng 1627

Property Features

Protea Hotel by Marriott O.R. Tambo Airport offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business centre on site. Event space at this hotel measures 9009 square feet (837 square metres) and includes conference centres. The business-friendly Protea Hotel by Marriott O.R. Tambo Airport also features a garden, coffee/tea in common area, and concierge services. A roundtrip airport shuttle (available at scheduled times) and A train station pick-up shuttle are free. Free self parking is available. Smoking is allowed in designated areas at this 4-star Kempton Park hotel.

  • 1 building
  • 213 guestrooms or units
  • 5 levels
  • 9009 sq ft of conference space
  • 837 sq. m of conference space
  • Built in 2009
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Airport: Johannesburg (JNB-O.R. Tambo Intl.) (3.3 km / 2 mi)
  • Property shuttles: Free airport shuttle and train station pick-up
  • Parking: Free self parking and extended parking

Room Amenities

Protea Hotel by Marriott O.R. Tambo Airport offers 213 forms of air-conditioned accommodation with laptop-compatible safes and complimentary bottles of water. Tempur-Pedic beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower, complimentary toiletries and a hairdryer. This Kempton Park hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Bathrooms are partially open
  • Tempur-Pedic beds
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.

The Warehouse Restaurant – This theme restaurant serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after 4:00 PM, please contact the property in advance using the information on the booking confirmation.

Airport shuttle service is available at scheduled times from 4:00 AM to 11 PM. Fees may apply. Contact the property in advance to make arrangements.

Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport transport is offered at scheduled times from 4:00 AM to 11 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: ZAR 300 per night
  • A 1 per cent tourism fee will be charged

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: ZAR 210 for adults and ZAR 105 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Protea Hotel Marriott O.R. Tambo Airport Kempton Park
  • Protea Hotel Marriott O.R. Tambo Airport
  • Protea Marriott O.R. Tambo Airport Kempton Park

You should know

  • Protea Hotel by Marriott O.R. Tambo Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.