69.0% Based on 614 reviews TripAdvisor traveller rating 4 out of 5

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Hotel Description

Our customers tell us they enjoy the breakfast at Sheraton Pretoria Hotel. During your stay, you're just a quick walk from Pretoria Art Museum. You'll find features such as free WiFi in public areas, plus 2 restaurants and a full-service spa. Built in 1999, this 5-star hotel has 175 rooms over 7 floors. All rooms offer free WiFi and LCD TVs.

  • Air-conditioned rooms with 24-hour room service, LCD TVs and minibars
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with facials, manicures and pedicures or reflexology at the spa
  • Services include babysitting, dry cleaning/laundry and concierge services
  • On-site recreation includes a 24-hour fitness centre and a sauna
  • Guests like the accommodation for the comfy beds, nice bathrooms and low noise level
  • 8 minutes by car from University of Pretoria and 11 minutes from UNISA
  • Airport, train station pick-up and local-area shuttle service available for a fee

Club Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

69.0% of guests recommend out of 614 reviews

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Property Features

Sheraton Pretoria Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business centre. A 24-hour fitness centre, spa services, and a terrace are also featured at the luxury Sheraton Pretoria Hotel. A round-trip airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Pretoria hotel.

  • 1 building
  • 175 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Built in 1999
  • Bar or lounge
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Johannesburg (JNB-O.R. Tambo Intl.) (50.1 km / 31.1 mi)
  • Property shuttles: Airport shuttle, area shuttle, and train station pick-up
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sheraton Pretoria Hotel offers 175 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, a complimentary bathrobe, complimentary slippers and a bidet. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Sheraton Pretoria Hotel has 2 restaurants serving breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours on site
  • Golfing nearby

Spa Services

The on-site spa has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna.

The spa is open daily.

  • Sauna in spa
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for ZAR 500.0 per night.
  • Cribs (infant beds) are available for ZAR 400.0 per night.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: ZAR 500 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: ZAR 290 per person (approximately)
  • Airport shuttle fee: ZAR 650.00 per vehicle (one-way)
  • Self-parking fee: ZAR 80 per night
  • Valet parking fee: ZAR 80 per night
  • Early check-in fee: ZAR 100 (subject to availability)
  • Late check-out fee: ZAR 100 (subject to availability)
  • Crib (infant bed) fee: ZAR 400.0 per night
  • Rollaway bed fee: ZAR 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Pretoria Hotel
  • Sheraton Pretoria
  • Pretoria Sheraton

You should know

  • Sheraton Pretoria Hotel offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.