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4.6 out of 5

"Thoroughly enjoyed our stay at the Sheraton. Would highly recommend it. " More

By a verified traveller on Tue 31 Jan 2023

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Executive Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, View, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Sheraton Pretoria Hotel, you'll be within walking distance of Union Buildings. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa.

  • Free WiFi
  • The 2 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with manicures and pedicures, body wraps or reflexology at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a steam room and a sauna
  • Within a 15-minute walk of Union Buildings and Italian Embassy
  • Airport, train station pick-up and local-area shuttle service available for a fee

Sheraton Pretoria Hotel ratings based on 5 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Pretoria Hotel

Everyone (1) Couples (3) Business (1)
5 out of 5
Thoroughly enjoyed our stay at the Sheraton. Would highly recommend it.

Posted by on 31 Jan 2023

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Comment from Hotel Management

1 Feb 2023 by Frankie de Bruto, Acting Operations Manager

Dear Bernadette, thank you for taking the time to send us a review. It's always great to see when our guests' had a memorable experience and we are looking forward to your next visit.Regards

5 out of 5

Mr

Awesome hotel. Very clean and staff to be applauded for professionalism

Posted by on 15 Feb 2016

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4 out of 5
Leider konnten wir nur die Union Buildings besichtigen.

Posted by , from Sauerland on 25 Oct 2018

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Comment from Hotel Management

30 Oct 2018 by Pascal Fouquet, General Manager

Dear ekiam, Thank you for staying with us and taking the time to post your review. I'm sorry to see that you could only visit the Union Building, since there are many places of historical value to visit in our area. We hope to welcome you back on your next visit. Regards,

5 out of 5

Ich hatte eine wunderbare zeit im Sheraton pretoria, wurde jeder zeit zuruck kommen.

Das hotel hat meine erwartung übertroffen. ich bin ausserst zufrieden. Fruhstuck war excellent, mit ausgewählten produkten für ca 17 SFr.

Posted by on 7 Jan 2016

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4 out of 5

.

Das Hotel ist grundsätzlich eher gehobener Standard aber für die Entspannung an Anreisetag sehr gut geeignet.

Posted by on 26 Feb 2013

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Property Features

Sheraton Pretoria Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A 24-hour business centre and meeting rooms are available. Spa services, a terrace, and gift shops/newsstands are also featured at the luxury Sheraton Pretoria Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Pretoria hotel.

  • 1 building
  • 175 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Conference rooms
  • Built in 1999
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Airport shuttle, area shuttle, and train station pick-up
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Pretoria Hotel offers 175 accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and bidets. This Pretoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate bath and shower
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Sheraton Pretoria Hotel has 2 restaurants serving breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a sauna.

  • Golfing nearby

Spa Services

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

  • Sauna in spa
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Sheraton Pretoria Hotel offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for ZAR 500.0 per night.
  • Cots (infant beds) are available for ZAR 400.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 7
  • Social distancing measures are in place
  • Comprehensive food waste policy
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: ZAR 500 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZAR 290 per person
  • Airport shuttle fee: ZAR 650.00 per vehicle (one-way)
  • Self-parking fee: ZAR 80 per night
  • Late check-out fee: ZAR 100 (subject to availability)
  • Crib (infant bed) fee: ZAR 400.0 per night
  • Rollaway bed fee: ZAR 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Pretoria
  • Hotel Sheraton Pretoria
  • Pretoria Sheraton
  • Pretoria Sheraton Hotel
  • Sheraton Hotel Pretoria
  • Sheraton Pretoria
  • Sheraton Pretoria Hotel
  • Sheraton Pretoria Hotel Hotel
  • Sheraton Pretoria Hotel Pretoria
  • Sheraton Pretoria Hotel Hotel Pretoria

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.