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Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
£41* Per night/room 18 Jul - 19 Jul

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Single Beds, Harbour View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds, Harbour View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at JEN Johor Puteri Harbour by Shangri-La. During your stay, you're just a quick walk from Puteri Harbour. Free WiFi in public areas, free valet parking and a free theme park shuttle are available. This 4-star hotel has 283 rooms over 4 floors. Enjoy your stay with amenities like free WiFi and an LED TV in each room.

  • Air-conditioned rooms with sitting areas, LED TVs and room service
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Enjoy a bite to eat at Harbour Cafe, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a health club
  • Guests really like the accommodation for the overall comfort and comfy beds
  • 2.1 mi (3.4 km) from Legoland Malaysia and 10.6 mi (17.1 km) from Sutera Mall
  • Free theme park shuttle service

About the JEN Johor Puteri Harbour by Shangri-La

Location Persiaran Puteri Selatan, Iskandar Puteri, Johor 79000

Renovations + Closures

The following facilities or services will be unavailable from June 1 2021 to June 14 2021 (dates subject to change):

  • Meeting facilities
  • Swimming pool

Property Features

JEN Johor Puteri Harbour by Shangri-La offers its guests an outdoor pool, a health club, and a kids' pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. Event space at this hotel measures 5543 square feet (515 square metres) and includes conference rooms. A rooftop terrace, spa services, and tour or ticket assistance are also featured at the family-friendly JEN Johor Puteri Harbour by Shangri-La. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. This 4-star Iskandar Puteri hotel is smoke free.

  • 283 guestrooms or units
  • 4 levels
  • 3 dining venues
  • 5543 sq ft of conference space
  • 515 sq. m of conference space
  • Bar or lounge
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Free theme park shuttle
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking

Transport

  • Airport: Senai International Airport (JHB) (33.9 km / 21 mi)
  • Property shuttles: Free theme park shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

JEN Johor Puteri Harbour by Shangri-La offers 283 forms of air-conditioned accommodation with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. LED televisions are featured in guestrooms. Bathrooms include slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Separate bedroom
  • Sitting area
  • In-room dining (limited hours)
  • LED television
  • Coffee maker
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Harbour Cafe – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Skybar Bar & Restaurant – This poolside bar specialises in local and international cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

Shake & Burger at Lounge – On-site restaurant. Open selected days.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. For more details, please contact the property using the information on the booking confirmation.

Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Shangri-la advises that they will automatically enroll guests who are not citizens of Malaysia, with check-in dates from April 1, 2021 to December 31, 2021, into Shangri-la’s COVID-19 emergency medical coverage at no additional cost. For further details of the program please contact the hotel.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 130 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at JEN Johor Puteri Harbour by Shangri-La

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve rollaway/extra beds

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Fees for extra beds vary for adults and children.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Masks are available for guests
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 20 for adults and MYR 10 for children (approximately)
  • Airport shuttle fee: MYR 165 per vehicle (one way)
  • Rollaway bed fee: MYR 130 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Traders Puteri Harbour
  • Puteri Harbour Hotel
  • Puteri Harbour Traders
  • Puteri Harbour Traders Hotel
  • Puteri Traders Hotel
  • Hotel Jen Puteri Harbour Johor Shangri-La Iskandar Puteri
  • Traders Hotel Puteri Harbour Nusajaya
  • Traders Puteri
  • Traders Puteri Harbour
  • Traders Puteri Harbour Nusajaya
  • Hotel Jen Puteri Harbour Johor Nusajaya
  • Hotel Jen Puteri Harbour Johor Shangri-La
  • Hotel Hotel Jen Puteri Harbour, Johor by Shangri-La
  • Hotel Jen Puteri Harbour, Johor by Shangri-La Iskandar Puteri
  • Hotel Jen Puteri Harbour Johor
  • Jen Puteri Harbour Johor Shangri-La
  • Jen Puteri Harbour Johor Shangri-La Iskandar Puteri
  • Traders Hotel Puteri Harbour
  • JEN Johor Puteri Harbour by Shangri-La Hotel
  • Hotel Jen Puteri Harbour Johor by Shangri La
  • JEN Johor Puteri Harbour by Shangri-La Iskandar Puteri
  • JEN Johor Puteri Harbour by Shangri-La Hotel Iskandar Puteri

You should know

  • JEN Johor Puteri Harbour by Shangri-La offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.