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3.7 out of 5

"Good Hotel, upper class and very comfortable compared to most other hotels in Johor Bahru " More

By a verified traveller on Fri 16 Mar 2018

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Deluxe Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
£35* Per night/room 2 Jul - 3 Jul

Room, 1 King Bed, Terrace, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Single Beds, Non Smoking, View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 Double Bed, Non Smoking (Club Level)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

The spacious rooms at Renaissance Johor Bahru Hotel get good marks from our customers. During your stay, you'll be close to The Mall. Enjoy features like free WiFi in public areas, plus 4 restaurants and an outdoor pool. Built in 2013, this 4.5-star hotel has 345 rooms over 17 floors. LCD TVs and minibars are available in all rooms.

  • Air-conditioned rooms with iPod docking stations, 24-hour room service and LCD TVs
  • Free Wi-Fi in some public areas
  • Enjoy international cuisine while dining at Cafe BLD
  • Continental breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a 24-hour fitness centre and a sauna
  • Guests speak favourably about the breakfast and the helpful staff
  • 10 minutes by car from The Mall and 12 minutes from KSL City Mall

Renaissance Johor Bahru Hotel ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Renaissance Johor Bahru Hotel

Everyone (2) Family (1)
2 out of 5

Posted by , from London on 27 Jan 2020

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Comment from Hotel Management

19 Feb 2020 by Marketing Communication

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on 2 Jan 2020

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Comment from Hotel Management

13 Jan 2020 by Marketing Communication

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Good Hotel, upper class and very comfortable compared to most other hotels in Johor Bahru

Posted by on 16 Mar 2018

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Comment from Hotel Management

19 Mar 2018 by Marketing Communication

Thanks for staying with us. We appreciate your feedback!

About the Renaissance Johor Bahru Hotel

Location No. 2, Jalan Permas 11, Masai, Johor 81750

Property Features

Renaissance Johor Bahru Hotel offers its guests an outdoor pool, a kids' pool, a sauna, and a 24-hour fitness centre. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 19493 square feet (1811 square metres) and includes conference rooms. Tour or ticket assistance, multilingual staff, and gift shops/news stands are also featured at the luxury Renaissance Johor Bahru Hotel. For a fee, parking is available. This 4.5-star Masai hotel is smoke free.

  • 345 guestrooms or units
  • 17 levels
  • 4 dining venues
  • 19493 sq ft of conference space
  • 1811 sq. m of conference space
  • Built in 2013
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Senai International Airport (JHB) (32 km / 19.9 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Renaissance Johor Bahru Hotel offers 345 forms of air-conditioned accommodation with iPod docking stations and minibars. 40-inch LCD televisions come with satellite channels. Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 6:00 AM to 10:30 AM.

Cafe BLD – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Wan Li – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Chocolate Cake Company – This café serves breakfast, lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Rock climbing nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Renaissance Johor Bahru Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and Commitment to Clean (Marriott) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: MYR 60.00 for adults and MYR 30.00 for children (approximately)
  • Fee for in-room wireless Internet: MYR 50 per day (rates may vary)
  • Fee for in-room wired Internet: MYR 50 per day (rates may vary)
  • Self-parking fee: MYR 5 per day
  • Valet parking fee: MYR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Renaissance Johor Bahru
  • Johor Renaissance
  • Renaissance Hotel Johor Bahru
  • Renaissance Johor
  • Renaissance Johor Bahru
  • Renaissance Johor Bahru Hotel
  • Renaissance Johor Bahru Hotel Masai
  • Renaissance Johor Bahru Masai
  • Renaissance Johor Bahru Hotel Hotel
  • Renaissance Johor Bahru Hotel Masai
  • Renaissance Johor Bahru Hotel Hotel Masai

You should know

  • Pool access available from 6:30 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.