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Room, 1 King Bed, Non Smoking, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max
£220* Per night/room 20 Nov - 21 Nov

Fairmont Gold, Premium Room, 2 Queen Beds, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Oceanfront

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Fairmont Gold, Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Fairmont Orchid's great location gets high marks from our customers. During your stay, you'll be within walking distance of Great 4-D Movie Ride. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception. This 4.5-star resort has 540 rooms over 6 floors. Enjoy your stay with amenities like a lanai and an LCD TV in each room.

  • Air-conditioned rooms with lanais, LCD TVs and room service (during limited hours)
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Enjoy international cuisine at Hale Kai Restaurant, one of the property's 4 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Treat yourself to manicures and pedicures, body scrubs or hot stone massages at Spa Without Walls
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a private beach, a golf course and 10 outdoor tennis courts
  • Guests speak favourably about the comfortable guestrooms and the family-friendly amenities
  • Just a 4-minute drive from Great 4-D Movie Ride and 9 minutes from Mauna Lani Beach
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Fairmont Orchid ratings based on 5 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Fairmont Orchid

Everyone (1) Couples (1) Family (2)
5 out of 5

Posted by on 26 Oct 2019

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Comment from Hotel Management

29 Oct 2019 by Tara

Mahalo for staying with us!

5 out of 5

Hyvätasoinen hotelli

Pros: Hieno ja iso uima-allas, loistava aamiainen, siisteys, concierge-palvelut.
Location: Hotelli sijaitsee Kohalan resort -alueella eli lähistöllä on lähinnä vain resort -vieraille suunnattuja palveluita ja ravintoloita.
Viihdyimme mainiosti Fairmont Orchidissa. Jos etsii paremman tason resort -hotellia Big Islandilta, tämä on hyvä valinta.

Posted by , from Helsinki on 16 Dec 2017

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Comment from Hotel Management

18 Dec 2017 by Fairmont Orchid, Hawaii

Thank you for your kind comments!

4 out of 5

Schönes Hotel an der Westküste

Sehr schönes und wie auf Hawaii üblich teures Hotel auf Big Island. Viele Famielen mit Kinder. Poolanlage zu klein da kein natürlicher Strand vorhanden ist.

Posted by on 29 Mar 2016

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2 out of 5

Gut und Teuer

Schönes Hotel an der Westküste. Alles sehr schön und wir auf Hawaii üblich teuer. Die Poolanlage ist zu klein, da es keinen natürlichen Strand gibt. Ansonsten echt zu empfehlen.

Posted by on 29 Mar 2016

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5 out of 5

Super Hotel

Das Personal ist sehr zuvorkommend, die Zimmer sehr gross und gut eingerichtet. Der Pool sowie die Lagune sind sehr schön, genauso wie der Sonnenuntergang. Die Tennisplätze sind teilweise sogar beleuchtet. Die Restaurants vor Ort sind etwas gar teuer. Es gibt aber andere Möglichkeiten sich zu verpflegen.

Posted by on 26 Aug 2015

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Renovations + Closures

This property is closed from 21 May 2020 to 12 November 2020 (dates subject to change).

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with cabanas (surcharge). Enjoy a summer holiday at Fairmont Orchid, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa. A free manager's reception is offered daily. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A beach bar. Public spaces have free WiFi and wired Internet. This luxury resort also offers an outdoor pool, outdoor tennis courts and a health club. Free self parking is available. This 4.5-star Kamuela resort is smoke free.

  • 540 guestrooms or units
  • 6 levels
  • 4 dining venues
  • 2 bars or lounges
  • Bar on the beach
  • Manager's reception (free)
  • Coffee shop
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Kailua-Kona, HI (KOA-Kona Intl.) (36.8 km / 22.9 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Fairmont Orchid offers 540 forms of air-conditioned accommodation with video game consoles and a safe. Rooms open to lanais. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private lanai
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Gaming console
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

The resort hosts a free manager's reception daily.

Hale Kai Restaurant – This restaurant specialises in international cuisine and serves lunch and dinner.

Browns Beach House – This beachfront restaurant specialises in Hawaiian cuisine and only serves dinner. Open daily.

Norios Japanese Sushi Bar – Overlooking the garden, this sushi bar specialises in Japanese cuisine and serves breakfast and dinner. Open daily.

The Orchid Court – On-site restaurant. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 10 outdoor tennis courts. An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Parasailing nearby
  • Mountain biking nearby
  • Tennis lessons on site
  • Beach volleyball on site
  • Windsurfing nearby
  • Health or beauty spa nearby
  • Yoga classes/instruction on site
  • Ziplining nearby
  • Pilates classes on site
  • Playground on site
  • Ecotours nearby
  • Rowing or canoeing on site
  • Boat tours nearby
  • Scuba diving on site
  • Hiking/biking trails nearby
  • Swimming nearby
  • Sailing nearby

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa Without Walls. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 75.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per accommodation, per night, plus a deposit of USD 25 per day
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - TA-052-830-4128-01

Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is TA-052-830-4128-01. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitisation practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • State tax ID - TA-052-830-4128-01
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • 1 per cent destination fee will be charged.
  • Resort fee: USD 35.00 per accommodation, per night

The resort fee includes:

  • Spa access
  • Fitness centre access
  • Internet access
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 29 and USD 40 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 10.00 per day (in/out privileges)
  • Pet deposit: USD 25 per day
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairmont Hawaii
  • Fairmont Orchid
  • Fairmont Orchid Hawaii Resort Kamuela
  • Fairmont Orchid Hotel
  • Fairmont Orchid Hotel Hawaii
  • Hawaii Fairmont
  • Hawaii Orchid Fairmont
  • Orchid Fairmont
  • Orchid Fairmont Hawaii
  • Orchid Hawaii Fairmont
  • Fairmont Orchid Hawaii Hotel
  • Fairmont Orchid Hawaii Kamuela
  • The Fairmont Orchid Hawaii
  • Fairmont Orchid Resort Kamuela
  • Fairmont Orchid Kamuela
  • Fairmont Orchid Resort
  • Fairmont Orchid Kamuela
  • Fairmont Orchid Resort Kamuela

You should know

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.