"This is a beautiful atmospheric hotel set in the middle of a working tea plantation. Without exception the staff were wonderful and couldn't do enough ... " More
26 Feb 2020 by Leila A.
Dear Valued Guest, Thank you for sharing your feedback with us on ebookers. Please visit us again for another memorable hotel experience. Yours Sincerely, Management, Heritance Tea Factory
Heritance Tea Factory offers its guests a full-service spa and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Spa services, a library, and a terrace are also featured at the luxury Heritance Tea Factory. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Kandapola hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Heritance Tea Factory offers 50 accommodations with a safe and complimentary bottles of water. Beds feature memory foam mattresses. LCD televisions are featured in guestrooms. Bathrooms include baths or showers with a rainfall showerhead and a hydromassage showerhead, dressing gowns, slippers and bidets. This Kandapola hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Kenmare Restaurant – This restaurant serves breakfast, lunch and dinner. Reservations are required.
Kenmare restaurant – On-site restaurant. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
