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4.0 out of 5

"Food not a great overall very good customer service very good outside view " More

By a verified traveller on Wed 08 Nov 2017

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Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
£69* Per night/room 2 May - 3 May

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Lake View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premium Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Radisson Hotel Kandy, you're just a quick walk from Malwathu Maha Viharaya. You'll find features such as an outdoor pool, a restaurant and a gym.

  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast is offered for a fee
  • WiFi in some public areas for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 3-minute drive from Kandyan Art Association & Cultural Centre and a few minutes from British Garrison Cemetery

Radisson Hotel Kandy ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Radisson Hotel Kandy

Everyone (2)
4 out of 5

See the city

Food not a great overall very good customer service very good outside view

Posted by , from uk on 8 Nov 2017

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Comment from Hotel Management

10 Nov 2017 by Tarangi

Dear Mr. Sebastian, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our service delivery during your stay. We will be reviewing your comments to ensure that they are used to improve our guest's experience. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience.

4 out of 5

Good medium price hotel with great views of Kandy

We wanted a hotel close to the centre of Kandy and this one met our needs.Great value for money, we ate in the roof top bar both evenings and spent less the £60 in total! Pool area is small, so don't come here if you plan to spend the afternoons sunbathing. Our room on 4th floor had great views of the lake.

Posted by , from London on 26 Feb 2017

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Property Features

Radisson Hotel Kandy offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. A rooftop terrace, tour or ticket assistance, and concierge services are also featured at Radisson Hotel Kandy. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Kandy hotel.

  • 122 guestrooms or units
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Train station: Kandy Railway Station (1.7 km / 1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Radisson Hotel Kandy offers 122 accommodations with minibars and a safe. 40-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bidets and complimentary toiletries. This Kandy hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, hairdryers and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer available
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

Radisson Hotel Kandy has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 2:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Radisson Hotel Kandy

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property uses a grey water recycling system

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property uses a grey water recycling system. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

  • Grey water recycling system
  • Annual carbon offsets
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property does not follow regional sanitisation guidelines
  • Property follows a brand or regulatory agency's sanitisation guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 60
  • New Year's Eve (31 December) Gala Dinner per child: USD 30 (from 3 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • OZO Kandy Hotel
  • OZO Kandy
  • OZO Kandy Sri Lanka Hotel
  • OZO Sri Lanka Hotel
  • OZO Kandy Sri Lanka
  • OZO Sri Lanka
  • Radisson Blu Kandy
  • OZO Kandy Sri Lanka
  • Radisson Hotel Kandy Hotel
  • Radisson Hotel Kandy Kandy
  • Radisson Hotel Kandy Hotel Kandy

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.