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"This is an interesting hotel that has stayed in the past. There is nothing wrong with this and I am quite happy to stay in this kind of property. The ... " More

By a verified traveller on Fri 15 Feb 2019

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Standard King

Bed Count 1 King Bed Maximum Occupancy 2 Max
£76* Per night/room 30 Sep - 1 Oct

Junior Suite

Bed Count 2 King Beds Maximum Occupancy 2 Max

Executive Suite

Bed Count 2 King Beds Maximum Occupancy 4 Max

Family Room

Bed Count 2 King Beds Maximum Occupancy 4 Max

Standard Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Queen's Hotel's great location. During your stay, you're just a quick walk from Kandy Lake. You'll find features such as free WiFi in public areas and free valet parking, plus 2 restaurants. Built in 1841, this 3-star hotel has 91 rooms. All rooms offer free WiFi and balconies.

  • Air-conditioned rooms with balconies, cable TV and minibars
  • Free WiFi
  • Free valet parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include concierge services, tour or ticket assistance and a porter
  • Guests like the accommodation for the comfy beds, spaciousness and low noise level
  • Steps from Kandy Lake and 3 minutes on foot from Natha Devale
  • Airport shuttle service available for a fee

Queen's Hotel ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Queen's Hotel

Everyone (1)
3 out of 5
This is an interesting hotel that has stayed in the past. There is nothing wrong with this and I am quite happy to stay in this kind of property. The room we had was a good size and looked out onto the lake which was lovely. However, the road outside is incredibly busy from 6am till about 8:30 am and at the time I stayed there road works went on until 12 midnight and I was woken up constantly by heavy trucks passing. After a lot of difficult with the desk staff we managed to move rooms to a room that was quiet and overlooked the pool/garden. these rooms are small and not very well converted to accommodate a bathroom. I think that before anyone stays at the hotel they should be aware of the pitfalls. The central location and the Edwardian character of the place are charming are its selling points.

Posted by , from london on 15 Feb 2019

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Comment from Hotel Management

1 Mar 2019 by isuru

Many thanks for your comments. We value your feedback as it will assist us in improving our service as our aim is to set high performance standards. Look forward to welcoming you to Queens Hotel.

Property Features

Queen's Hotel offers its guests an outdoor pool and a kids' pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business centre. There are 3 meeting rooms available. A terrace, tour or ticket assistance, and a BBQ are also featured at the business-friendly Queen's Hotel. An airport shuttle (available 24 hours) is available for a fee. Free valet parking is available. Smoking is allowed in designated areas at this Colonial Kandy hotel.

  • 91 guestrooms or units
  • 2 dining venues
  • Built in 1841
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Train station: Kandy Railway Station (1.1 km / 0.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking

Room Amenities

Queen's Hotel offers 91 forms of accommodation with minibars and a safe. Rooms open to balconies. Cable televisions are provided. Bathrooms include a shower, bidets and complimentary toiletries. This Kandy hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • Private balcony
  • Separate bedroom
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer available
  • Safe
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Desk
  • Climate control
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Queen's Hotel has 2 restaurants serving breakfast, lunch and dinner.

On-site venue No. 2 – This restaurant specialises in Chinese cuisine.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Queen's Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser. Contactless checkout is available.

  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 8 for adults and USD 4 for children (approximately)
  • Airport shuttle fee: USD 75 per room (one-way)
  • Airport shuttle fee per child: USD 75
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Queen's Hotel Kandy
  • Queen's Kandy
  • Queens Hotel Kandy
  • Queen's Hotel Hotel
  • Queen's Hotel Kandy
  • Queen's Hotel Hotel Kandy

You should know

  • Queen's Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.