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Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max
£254* Per night/room 22 Oct - 23 Oct

Junior Suite, Beachfront

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite (Premium Swim Up)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite (Swim Up)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Ocean View (Premium)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite (Luxury)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the pool at El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma. During your stay, you'll be close to Xpu-ha Beach. Features include free breakfast, free WiFi in public areas and free valet parking. This 4.5-star resort has 380 rooms. Free WiFi and indoor hot tubs are available in all rooms.

  • Air-conditioned rooms with indoor private hot tubs, free minibar items and furnished balconies
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at Arrecifes, one of the property's 11 restaurants and 11 bars/lounges
  • Splash around at the lazy river or swim in the indoor and 4 outdoor pools
  • Treat yourself to deep-tissue massages, facials or manicures and pedicures at Spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests speak favourably about the pool and the helpful staff
  • 9 minutes by car from CEDAM Museum and 9 minutes from Ecopark Kantun Chi

About the El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma

Location Km 95 Carretera Cancun, Tulum Kantenah, Kantenah, QROO 77710

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Property Features

El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 11 restaurants on site. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 11 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers an outdoor tennis court, a steam room and a fitness centre. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis. This 4.5-star Kantenah property is smoke free.

  • 380 guestrooms or units
  • 11 dining venues
  • 4 bars by the pool
  • 3 swim-up bars
  • 11 bars or lounges
  • Cooked-to-order breakfast (free)
  • Bar on the beach
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • 1 conference room
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Parking: Free valet parking and self parking

Room Amenities

El Dorado Seaside Palms – Adults Only, All Inclusive by Karisma offers 380 forms of accommodation with indoor private hot tubs and DVD players. Rooms open to furnished balconies. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries. This Kantenah property provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private indoor hot tub
  • Private balcony (furnished)
  • Deep-soaking bath
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Separate bath and shower
  • Housekeeping (daily)
  • Nightly turndown service
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

Guests are served a free cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.

Arrecifes – This diner specialises in international cuisine and serves breakfast, lunch and dinner.

Culinarium – This diner specialises in Latin American cuisine and serves breakfast, lunch and dinner. Open daily.

La Carreta – This diner specialises in Mexican cuisine and only serves dinner. Open daily.

Klay Talay – This diner specialises in Asian cuisine and only serves dinner. Open daily.

Gourmet Pub – This diner specialises in international cuisine and only serves dinner. Open daily.

24-hour room service is available.

Nearby Activities

4 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include an outdoor tennis court, a lazy river, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Free bicycles on site
  • Parasailing nearby
  • Motor boating nearby
  • Beach volleyball on site
  • Kayaking on site
  • Fishing nearby
  • Yoga classes/instruction on site
  • Horse riding nearby
  • Beach yoga on site
  • Ecotours nearby
  • Fitness classes on site
  • Swimming nearby
  • Scuba diving nearby

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, Spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless checkout are available. Each guest room is kept vacant for a minimum of 72 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Minimum guest age is 18
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Hotel Names

  • Sensimar Resort Riviera Maya Gourmet All Inclusive Kantenah
  • Sensimar Resort Riviera Maya Gourmet All Inclusive
  • Sensimar Riviera Maya Gourmet All Inclusive Kantenah
  • Sensimar Riviera Maya Gourmet All Inclusive
  • Sensimar Resort Riviera Maya Gourmet All Inclusive Kantenah
  • Sensimar Resort Riviera Maya Gourmet All Inclusive
  • Sensimar Riviera Maya Gourmet All Inclusive Kantenah
  • Sensimar Resort Riviera Maya Gourmet All Inclusive Karisma
  • Hotel Sensimar Resort Riviera Maya, Gourmet - All Inclusive
  • Sensimar Resort Riviera Maya, Gourmet - All Inclusive Kantenah
  • Sensimar Riviera Maya Gourmet All Inclusive Karisma Kantenah
  • Sensimar Riviera Maya Gourmet All Inclusive Karisma
  • Sensimar Resort Riviera Maya Gourmet All Inclusive
  • El Dorado Seaside Palms Adults Only by Karisma
  • El Dorado Seaside Suites Palms by Karisma Adults only
  • Sensimar Resort Riviera Maya Gourmet All Inclusive by Karisma

You should know

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.