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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hidden Beach Resort Au Naturel, Gourmet All Inclusive by Karisma. During your stay, you'll be close to Xpu-ha Beach. Enjoy features like free WiFi in public areas and free valet parking, plus a full-service spa. This 5-star resort has 42 rooms over 2 floors. Enjoy your stay with amenities like free WiFi and a jetted bathtub in each room.

  • Air-conditioned rooms with free minibar items, jetted bathtubs and separate sitting areas
  • Free WiFi
  • Free uncovered valet parking and uncovered self-parking
  • Enjoy international cuisine while dining at La Vista Restaurant
  • Take a swim in the outdoor pool or soak in the spa tub
  • Treat yourself to body wraps, facials or massages at Naay Spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a private beach, tennis courts and a health club
  • Guests speak favourably about the beach and the location's nightlife
  • 6 minutes by car from Xpu-ha Beach and 7 minutes from Ecopark Kantun Chi
  • Airport shuttle service available for a fee

Presidential Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Oceanfront (Swim Up)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 2 Max

About the Hidden Beach Resort Au Naturel, Gourmet All Inclusive by Karisma

Location KM.95 Carretera Cancun-Tulum Kantenah, Kantenah, QROO 77710

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Snorkelling

Land activities
  • Cycling
  • Tennis
  • Volleyball

Entertainment

  • On-site entertainment and activities

Not included

  • Surcharge for premium or imported alcoholic beverages
  • Airport transfers

  • Kayaking included
  • Taxes included
  • On-site entertainment and activities included
  • 24-hour room service
  • Buffet and à la carte dining
  • Gratuities included
  • Surcharge for premium or imported non-alcoholic beverages
  • Airport transfers not included
  • Additional gratuities accepted
  • Tennis included
  • All food and beverages included
  • Volleyball included
  • Surcharge for premium or imported alcoholic beverages
  • All available beverages included
  • Minibar (all beverages included)
  • Cycling included
  • Meals and drinks at companion properties included
  • All on-site activities, facilities and equipment included
  • Snorkelling included

Property Features

Hidden Beach Resort Au Naturel, Gourmet All Inclusive by Karisma is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hidden Beach Resort Au Naturel, Gourmet All Inclusive by Karisma such as the outdoor pool and the health club. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include A swim-up bar and A bar/lounge. Public spaces have free WiFi. This all-inclusive resort also offers a hot tub, a steam room and a rooftop terrace. Self parking and valet parking are free. This 5-star Kantenah resort is smoke free.

  • 42 guestrooms or units
  • 2 levels
  • Dining venue
  • Nightclub
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Hidden Beach Resort Au Naturel, Gourmet All Inclusive by Karisma offers 42 forms of air-conditioned accommodation which are accessible via exterior corridors, and features DVD players and free minibar items. This accommodation offers separate sitting areas. Beds feature premium bedding. Televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit with a jetted bath, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

  • Bathrooms are partially open
  • Sitting area
  • Jetted tub
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Wardrobe or cupboard

Food & Drink

La Vista Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Cest La Vie – This bar is located by the pool.

La Vida Loca – On-site bar.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a private beach, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Boat tours nearby
  • Snorkelling nearby
  • Fitness classes on site
  • Volleyball on site
  • Scuba diving nearby
  • Yoga classes/instruction on site

Spa Services

Naay Spa has massage/treatment rooms. Massages are available on the beach and in the spa. Other services include facials, body wraps and body treatments. The spa is equipped with Turkish bath/hammam.

  • Massages on beach
  • Body wraps
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 4 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hidden Beach Resort Au Naturel, Gourmet All Inclusive by Karisma

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.The property affirms that it adheres to the Intertek Cristal (third-party expert - Global) sanitisation guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Minimum guest age is 18
  • Debit cards
  • gap period enforced between guest stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hidden Beach Au Naturel Club Gourmet
  • Hidden Beach Au Naturel Club Gourmet Kantenah
  • Hidden Beach Resort Au Naturel Club Gourmet All Inclusive
  • Hidden Beach Au Naturel Club Gourmet All Inclusive Kantenah
  • Hidden Beach Au Naturel Club Gourmet All Inclusive
  • Hidden Beach Resort Au Naturel Gourmet All Inclusive by Karisma
  • Hidden Beach Au Naturel Gourmet All Inclusive Karisma Kantenah
  • Hidden Beach Au Naturel Gourmet All Inclusive Karisma
  • Hidden Beach Resort Au Naturel Gourmet All Inclusive Karisma
  • Hidden Beach Resort Au Naturel Club Gourmet All Inclusive
  • Hidden Beach Au Naturel Club Gourmet All Inclusive
  • Hidden Beach Au Naturel Gourmet All Inclusive Karisma Kantenah
  • Hidden Beach Au Naturel Gourmet All Inclusive Karisma
  • Hidden Beach Resort Au Naturel Club Gourmet All Inclusive
  • Hidden Beach Resort Au Naturel Club Gourmet All Inclusive
  • Hidden Beach Resort Au Naturel Gourmet All Inclusive by Karisma

You should know

  • Please note that clothing is optional at Hidden Beach Resort Au Naturel, Gourmet All Inclusive by Karisma.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.