90.0% Based on 4265 reviews TripAdvisor traveller rating 4.5 out of 5

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Hotel Description

TRS Yucatan Hotel - Adults Only - All Inclusive's good location gets good marks from our customers. During your stay, you'll be close to Xpu-ha Beach. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. Built in 2006, this 4.5-star resort has 454 rooms over 2 floors. Each room includes amenities such as free WiFi and a private spa tub.

  • Air-conditioned rooms with private hot tubs, free minibar items and furnished balconies
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with garden views at El Jardin, one of the property's 14 restaurants and 20 bars/lounges
  • Take a swim in the 9 outdoor pools or soak in the spa tub
  • Treat yourself to massages, manicures and pedicures or body scrubs at Zentropia
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a private beach, 6 outdoor tennis courts and a fitness centre
  • Guests like the accommodation for the comfy beds, spaciousness and overall comfort
  • 6 minutes by car from Xpu-ha Beach and 11 minutes from Akumal Beach
  • Local-area shuttle service available for a fee

Romance Bungalow, newly refurbished

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite single use, newly refurbished

Bed Count 1 Double Bed Maximum Occupancy 1 Max

Suite Private Pool, newly refurbished

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite single use, newly refurbished

Bed Count 1 Double Bed Maximum Occupancy 1 Max

Suite, newly refurbished

Bed Count 1 Single Bed Maximum Occupancy 2 Max

Junior Suite Private Pool, newly refurbished

Bed Count 1 Double Bed Maximum Occupancy 2 Max

TRS Yucatan Hotel - Adults Only - All Inclusive ratings based on 3 verified reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for TRS Yucatan Hotel - Adults Only - All Inclusive

Everyone (1) Couples (2)
5 out of 5

Absolutely Faultless!

Pros: Pretty much everything! The beautiful rooms (we stayed in Villa 68), the range of premium drinks, and the staff were all fantastic.
Cons: The food for the most part was very good, but it would have been nice to have another option of somewhere to eat brekfast within TRS.
Location: We visited Tulum and swam in Cenote Azul, both are within easy reach on the local shuttle bus that you can catch outside the hotel.
TRS Yucatan exceeded all expectations. The staff in this resort are second to none; always helpful, friendly and attentive, without being overbearing. They really make this hotel a 5 star experience. The rooms are huge with great facilities and the whole resort is impeccably clean. The range of food and drinks on offer are great and the pool and beach areas are beautiful. What more can I say...Book it and you will not be disappointed!

Posted by , from Manchester, UK on 9 Mar 2018

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Comment from Hotel Management

9 Mar 2018 by Rosa Rivero/Hospitality Manager

Dear Jess, Thank for choosing TRS Yucatán for your holidays, where we had the wonderful privilege of indulge you with a faultless stay! Comments like yours are the reflection of our determination, to ensure your total satisfaction every day and we will definitely share your uplifting review, as our staff will be motivated by your kind words. We also appreciate your kind feedback, which will help us to find an additional option for a breakfast in our exclusive areas. Needless to say, that we look forward to your return! Warm regards, Rosa Rivero Hospitality Manager

5 out of 5

Very good, recommended

Let’s start with the negatives points : - the beach is not right in front of the hotel, you have to walk a little bit 5-10 min. There is a salted pool if you don’t want to walk. - this point is not related to the hotel but more about the destination : since few years there is a lot of seaweed arriving on (all) the coast. The hotel is cleaning the seaweed from the beach many times a day and that is a very good point, I don’t think every hotel is doing that. - you walk a lot (is it really negative!?) as the hotel is big, there is a shuttle service with people very willing to help you reaching your destination, they often stop to ask you where your are going. - SPA official prices are really crazy. The is a lot of positive, what I like to mention: - service is very good and people working are very nice and willing to help, - main pool is very nice with beautiful view on the sea, - there is a sport center with scuba diving activities, - dinners option are very nice, they are putting really effort to offer a variety of “a la carte” dinner. The food is very well presented but unfortunately lack often of good seasoning. - very good barmaids with very good cocktails, all major brands you know of alcohol, - room service all inclusive (nothing to pay) - ... In conclusion I will recommend this hotel to my friends, it’s a very good value for money.

Posted by on 28 May 2018

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Comment from Hotel Management

4 Jun 2018 by Rosa Rivero/Hospitality Manager

Dear Guest, Thank you very much for your wonderful review, we are very pleased to have made your stay a memorable one and worthy of your recommendation to your friends! We are very grateful for the observations that point us out, which will help us grow as a Hotel and improve our services, which is the purpose we have in mind every day. As you mentioned, our staff cleans the beach every day, the seaweed is a natural phenomenon that affects the Riviera Maya, it is seasonal, most days our beach is very beautiful. Regarding the transportation service, we want to mention that we have exclusive golf carts that you can call with your phone through our App, like a taxi, this makes moving between our areas much more comfortable. We would love to have the honor of welcoming you back and continue impressing you with our services in TRS Yucatán. Kindest regards, Rosa Rivero Hospitality Manager

5 out of 5

Alle Erwartungen übertroffen

Pros: Der Service, der wirklich herausragend ist, die Vielfalt der Restaurants (hervorragend ist z. B. der Japaner), die abwechslungsreiche Hotelanlage.
Cons: Ich war vollkommen zufrieden.
Location: Playa del Carmen, Tulum
Wir haben eine Woche in den Royal Suites gebucht, weil wir mal richtig ausspannen wollten. Dafür war das Hotel perfekt. Es handelt sich um ein kleines, exklusives Resort, das inmitten eines größeren Hotelkomplexes gelegen ist. Die Hotelanlage liegt in einem Mangrovenwald und ist sehr schön und vielseitig. Man kann wunderbar spazieren gehen, und auch der Strand ist sehr schön. Es gibt einen Privatstrand für die Gäste der Royal Suites, der sehr ruhig und mit Strandbetten ausgestattet ist. Zu dem Privatstrand kann man sich mit Golfcars fahren lassen, wir haben nie länger als fünf Minuten warten müssen. Von den Zimmern waren wir ebenfalls sehr angetan: schön eingerichtet, großzügig, ein sehr bequemes Bett und das besondere Highlight war der Whirlpool auf dem Balkon. Besonders begeistert hat mich das All-inclusive-Konzept des Hotels. Von anderen All-inclusive-Hotels kannte ich es so, dass es ein oder zwei Buffets und vielleicht noch ein Restaurant gibt. In den Royal Suites war es anders: Die Gäste können sämtliche Einrichtungen der Hotelanlage nutzen, also verschiedene Restaurants, Bars, Strandbars etc. Ich habe es sehr genossen, durch die Anlage zu spazieren und überall einfach einen Drink nehmen zu können. In dieser Form habe ich das im Urlaub noch nie erlebt. Abends haben wir meistens in dem Gourmetrestaurant "El Jardin" gegessen, das den Gästen der Royal Suites vorbehalten ist: ein sehr stilvolles Restaurant mit exzellentem Essen und Service.

Posted by , from Frankfurt am Main on 23 Mar 2017

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Comment from Hotel Management

26 Mar 2017 by Rosa Rivero/Hospitality Manager

Liebe Andrea, Vielen Dank für uns im Royal Suites Yucatan zu bleiben, sind wir sehr froh, dass alle Ihre Erwartungen zu übertreffen. Es macht uns wirklich stolz zu wissen, dass Sie mit allen exklusiven Service und die Ruhe der Royal Suites und auch zufrieden waren, dass Sie die Bars und Restaurants in den Rest des großen Komplexes genießen zufrieden. Nochmals vielen Dank mit uns für den Aufenthalt und für Ihre freundlichen Worte Ihren Urlaub zu beschreiben, werden wir diesen schönen Kommentar mit dem ganzen Team teilen, die dies möglich gemacht haben. Wir hoffen, dass Sie sehr bald zurückkehren können, da wir eine Renovierung haben, wenn Sie zurückkommen Sie werden auf jeden Fall viele neue Dinge zu genießen. Grüße,

About the TRS Yucatan Hotel - Adults Only - All Inclusive

Location Ctra Chetumal-Puerto Juarez Km, 256-100, Kantenah, QROO 77710

All-inclusive Details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorised water sports are included.

Water activities

  • Kayaking
  • Sailing
  • Scuba-diving lessons
  • Snorkelling
  • Windsurfing

Land activities
  • Fitness facilities
  • Miniature golf
  • Football
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games
  • Aerobics

Entertainment

  • On-site entertainment and activities
  • Access to on-site clubs
  • On-site live performances
  • Theme parties

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorised water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkelling excursions
  • Surcharge for bottled wine
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

  • Access to on-site clubs included
  • Kayaking included
  • Sailing included
  • Windsurfing included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Football included
  • Scuba diving excursions not included
  • Snorkelling excursions not included
  • Scuba diving certification not included
  • Motorised water sports not included
  • All available beverages included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Miniature golf included
  • Transport to off-site activities not included
  • Off-site tours not included
  • Scuba diving lessons not included
  • Sailboats not included
  • Aerobics classes/lessons included
  • On-site entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Surcharge for bottled wine
  • Scuba lessons included
  • Minibar (all beverages included)
  • Tennis lessons included
  • On-site live performances included
  • All non-motorised water sports included
  • Theme parties included
  • Snorkelling included

Property Features

TRS Yucatan Hotel - Adults Only - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At TRS Yucatan Hotel - Adults Only - All Inclusive, you can cool off in one of the 9 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 14 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 20 bars/lounges, A beach bar, and A poolside bar. WiFi is free in public spaces. This all-inclusive resort also offers outdoor tennis courts, a hot tub and a sauna. Free self parking is available. A complete renovation of TRS Yucatan Hotel - Adults Only - All Inclusive was completed in November 2017. Smoking is allowed in designated areas at this 4.5-star Kantenah resort.

  • 454 guestrooms or units
  • 2 levels
  • 4 buildings
  • 14 dining venues
  • 20 bars or lounges
  • 15597 sq ft of conference space
  • 1449 sq. m of conference space
  • Built in 2006
  • Buffet breakfast (free)
  • Nightclub
  • Bar on the beach
  • Bar by the pool
  • Coffee shop
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (85.8 km / 53.3 mi)
  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

TRS Yucatan Hotel - Adults Only - All Inclusive offers 454 forms of air-conditioned accommodation with private hot tubs and iPod docking stations. Rooms open to furnished balconies. Beds feature down comforters. A pillow menu is available. 42-inch Plasma televisions come with cable channels and DVD players. Coffee/tea makers and free minibar items are provided. Bathrooms include a shower, complimentary slippers, a bidet and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Private hot tub
  • Private balcony (furnished)
  • Stocked minibar (free)
  • iPod dock
  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • DVD player
  • Coffee maker
  • Down blanket
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily.

El Jardin – Overlooking the garden, this fine-dining restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

El Dorado – Overlooking the garden, this steakhouse only serves dinner.

La Lola – This restaurant specialises in Spanish cuisine. Guests can enjoy drinks at the bar.

Royal Lobby Bar – On-site lobby lounge.

La Terraza Bar – On-site bar.

Room service (during limited hours) is available.

Nearby Activities

A private beach and outdoor tennis courts are featured at the resort. 9 the outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool or spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Miniature golf on site
  • Golfing nearby
  • Snorkelling nearby
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Segway rental/tour on site
  • Boat tours nearby
  • Fitness classes on site
  • Basketball on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Scuba diving nearby

Spa Services

Zentropia has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 16
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • 24-hour check-in
  • Minimum guest age is 18
  • Caters to adults only

Hotel Names

  • Royal Suites Yucatan Adults All Inclusive Kantenah
  • Royal Suites Yucatan Adults All Inclusive
  • Royal Suites Yucatan Adults Kantenah
  • Royal Suites Yucatan Adults
  • TRS Yucatan Hotel Adults All Inclusive Kantenah
  • TRS Yucatan Hotel Adults All Inclusive
  • TRS Yucatan Adults All Inclusive Kantenah
  • TRS Yucatan Adults All Inclusive
  • TRS Yucatan Adults Inclusive

You should know

  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.