There are 2 restaurants and 2 coffee shops/cafés on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi. A nightclub, a terrace, and a BBQ are also featured at Hotel Karuizawa Cross. Self parking is free. Smoking is allowed in designated areas at this 3-star Karuizawa hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Long-term parking (surcharge) , Free self parking , RV, bus, truck parking (surcharge)
Hotel Karuizawa Cross offers 24 forms of accommodation with a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. Beds feature pillowtop mattresses. 42-inch Flat-screen televisions come with digital channels. Bathrooms include baths or showers, bathrobes, slippers and toilets with an electronic bidet. This Karuizawa hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.
The hotel hosts a free manager's reception daily.
モンテ・クッチーナ – This restaurant specialises in Italian cuisine and serves brunch, lunch, dinner and light fare.
和食処 あさま – Overlooking the garden, this restaurant specialises in Japanese cuisine and serves breakfast, brunch, lunch and dinner. Open daily.
CROSS BAR – This bar overlooks the garden. Guests can enjoy al fresco dining (weather permitting). Open daily.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 7:00 AM - midnight. If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests booked in Half Board rates must check-in by 5 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan. For more details, please contact the property using the information on the reservation confirmation received after booking.
The front desk at this property is open daily from 7:00 AM - midnight.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve on-site parking. This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.