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Executive Suite, 2 Bedrooms, City View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Junior Suite, 1 Bedroom, Balcony, City View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room, Non Smoking, City View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room, Bathtub, City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room, Non Smoking, City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room, Balcony, City View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the clean rooms at Hotel Ambassador by ACE Hotels. During your stay, you're just a quick walk from Garden of Dreams. Enjoy features like free WiFi in public areas and free valet parking, plus 4 restaurants. Built in 2017, this 4-star hotel has 73 rooms over 9 floors. Free WiFi and flat-screen TVs are available in all rooms.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and minibars
  • Free WiFi
  • Free valet parking
  • Enjoy international cuisine while dining at The Diplomat Restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests like the breakfast and restaurant
  • Within a 15-minute walk of Garden of Dreams and Durbar Marg
  • Airport shuttle service available for a fee

Hotel Ambassador by ACE Hotels ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Hotel Ambassador by ACE Hotels

Everyone (1)
2 out of 5
Air conditioning in room didn’t work. Despite telling staff each night, and being fixed, it kept breaking. Resulting in terrible and no sleep over three nights

Posted by on 31 Dec 2019

Was this review helpful to you?
Comment from Hotel Management

25 Jan 2020 by Team Ambassador Hotel

Dear Guest, Thank you for choosing to stay with us and for taking the time to complete our survey. We at the Hotel Ambassador by ACE Hotels, Kathmandu have incessantly sought feedback and have immensely gained from it over time. I am deeply perturbed to learn of the same and assure you that the same has been looked into. May I request you to kindly treat this as an isolated incident, and certainly not a reflection of our hospitality. Please do give us another opportunity and feel free to get in touch with us directly. We look forward have you back with us again. Thank you again for choosing the Hotel Ambassador by ACE Hotels, Kathmandu Warm Regards

About the Hotel Ambassador by ACE Hotels

Location Lazimpat, Kathmandu, Nepal 44600

Property Features

There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Ambassador by ACE Hotels. The hotel can provide concierge services and wedding services. Free valet parking is available. A complete renovation of Hotel Ambassador by ACE Hotels was completed in March 2017. This 4-star Kathmandu hotel is smoke free.

  • 73 guestrooms or units
  • 9 levels
  • 4 dining venues
  • Built in 2017
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Locker space

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Kathmandu (KTM-Tribhuvan Intl.) (5.8 km / 3.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking

Room Amenities

Hotel Ambassador by ACE Hotels offers 73 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually furnished. Beds feature premium bedding. 31-inch Flat-screen televisions come with satellite channels. Bathrooms include slippers, complimentary toiletries and hairdryers. This Kathmandu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Unique furnishings
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 9:30 AM.

The Diplomat Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Kotetsu – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.

Flat Iron Grill – On-site café. Open daily.

24-hour room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per day.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve rollaway/extra beds

This property accepts credit cards, debit cards and cash

Long-term renters welcome

Safety features at this property include a fire extinguisher, a smoke detector and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts credit cards, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place.Contactless check-in is available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • One child stays free
  • UnionPay
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Long-term renters welcome
  • Security system
  • Staff do not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 14 for adults and USD 10 for children (approximately)
  • Airport shuttle fee: USD 35 per vehicle (one-way)
  • Airport shuttle fee per child: USD 30
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ambassador Kathmandu
  • Hotel Ambassador Kathmandu
  • Hotel Ambassador ACE Hotels Kathmandu
  • Hotel Ambassador ACE Hotels
  • Ambassador ACE Hotels Kathmandu
  • Ambassador ACE Hotels
  • Ambassador By Ace Hotels
  • Hotel Ambassador by ACE Hotels Hotel
  • Hotel Ambassador by ACE Hotels Kathmandu
  • Hotel Ambassador by ACE Hotels Hotel Kathmandu

You should know

  • Hotel Ambassador by ACE Hotels offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.