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Standard Room, Non Smoking, City View

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£53* Per night/room 8 Apr - 9 Apr

Executive Suite, 2 Bedrooms, City View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Junior Suite, 1 Bedroom, Balcony, City View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Room, Bathtub, City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room, Non Smoking, City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room, Balcony, City View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Hotel Ambassador by ACE Hotels, you're just a quick walk from Garden of Dreams. Free WiFi in public areas, free valet parking and 4 restaurants are available.

  • Free WiFi
  • Free valet parking
  • Enjoy international cuisine while dining at The Diplomat Restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Within a 15-minute walk of Garden of Dreams and Durbar Marg
  • Airport shuttle service available for a fee

Hotel Ambassador by ACE Hotels ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Hotel Ambassador by ACE Hotels

Everyone (1)
2 out of 5
Air conditioning in room didn’t work. Despite telling staff each night, and being fixed, it kept breaking. Resulting in terrible and no sleep over three nights

Posted by on 31 Dec 2019

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Comment from Hotel Management

25 Jan 2020 by Team Ambassador Hotel

Dear Guest, Thank you for choosing to stay with us and for taking the time to complete our survey. We at the Hotel Ambassador by ACE Hotels, Kathmandu have incessantly sought feedback and have immensely gained from it over time. I am deeply perturbed to learn of the same and assure you that the same has been looked into. May I request you to kindly treat this as an isolated incident, and certainly not a reflection of our hospitality. Please do give us another opportunity and feel free to get in touch with us directly. We look forward have you back with us again. Thank you again for choosing the Hotel Ambassador by ACE Hotels, Kathmandu Warm Regards

About the Hotel Ambassador by ACE Hotels

Location Lazimpat, Kathmandu, Nepal 44600

Property Features

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available. Public spaces have free WiFi. A fitness centre, a rooftop terrace, and spa services are also featured at the business-friendly Hotel Ambassador by ACE Hotels. An airport shuttle (available 24 hours) is available for a fee. Free valet parking is available. This 4-star Kathmandu hotel is smoke free.

  • 73 guestrooms or units
  • 9 levels
  • 4 dining venues
  • Built in 2017
  • Deli
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Coffee shop
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free valet parking

Room Amenities

Hotel Ambassador by ACE Hotels offers 73 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. Beds feature premium bedding. 31-inch flat-screen televisions come with satellite channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Unique furnishings
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 9:30 AM.

The Diplomat Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Kotetsu – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.

Flat Iron Grill – On-site café. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Casino nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, sports massages, facials and body scrubs. A variety of treatment therapies are provided, including Ayurvedic.

  • Deep tissue massage
  • Number of treatment rooms 1
  • Sports massage
  • Manicures and pedicures
  • Facial treatments
  • Body scrubs
  • Ayurvedic treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Hotel Ambassador by ACE Hotels offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per day.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve rollaway/extra beds

This property accepts credit cards, debit cards and cash

Long-term renters welcome

Safety features at this property include a fire extinguisher, a smoke detector and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Contactless check-in is available.

  • One child stays free
  • UnionPay
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Long-term renters welcome
  • Security system
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 5
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 14 for adults and from USD 10 for children
  • Airport shuttle fee: USD 35 per vehicle (one-way)
  • Airport shuttle fee per child: USD 30
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ambassador Kathmandu
  • Hotel Ambassador Kathmandu
  • Hotel Ambassador ACE Hotels Kathmandu
  • Hotel Ambassador ACE Hotels
  • Ambassador ACE Hotels Kathmandu
  • Ambassador ACE Hotels
  • Ambassador By Ace Hotels
  • Hotel Ambassador by ACE Hotels Hotel
  • Hotel Ambassador by ACE Hotels Kathmandu
  • Hotel Ambassador by ACE Hotels Hotel Kathmandu

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.