23 Jan 2018 by Inan D
Dear Derya We would like to thank you for your beautiful comments about your accommodation at Hilton Kayseri. We are glad to hear that we had met your expectations. We look forward to welcoming you again at Hilton Kayseri Best Regards İnan Doğan General Manager Hilton Kayseri
23 Jan 2018 by Inan D
Dear Guest We would like to thank you for your constructive feedback for us to improve the service we are providing to our guests. We feel sorry that we had not reflected the true Hilton service to you during your stay at Hilton Kayseri. Your comments are well received and we will work on the improvements with the management team. Next time, if we have a chance to welcome you again, I would like to meet you in person to hear all your feedback. We look forward to welcoming you again at Hilton Kayseri. Best Regards Inan Dogan General Manager Hilton Kayseri
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). At the end of the day, order après-ski drinks at the hotel's bar. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. WiFi and wired Internet are free in public spaces. This Colonial hotel also offers a children's pool, a sauna, and a fitness centre. Limited free parking is available on a first-come, first-served basis. A complete renovation of Wyndham Grand Kayseri was completed in June 2019. This 5-star Kocasinan hotel is smoke free.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless , Internet access in public areas - high speed
Free self parking , Free valet parking , Parking (limited spaces)
Wyndham Grand Kayseri offers 205 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Wyndham Grand Kayseri has a restaurant serving lunch only.
Late-night fare is available from 24-hour room service.
An indoor pool and a children's pool are on site. Other recreational amenities include ski-in/ski-out access, a sauna and a fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. The spa is equipped with a steam room. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
