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Executive Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Family Suite, Multiple Beds, Terrace

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they enjoy Rixos Sungate's good location. During your stay, you'll be within walking distance of Champion Holiday Village. Features include free WiFi in public areas, free valet parking and a free manager's reception. Built in 2005, this 5-star hotel has 1094 rooms over 5 floors. Free WiFi and balconies/patios are available in all rooms.

  • Air-conditioned rooms with balconies or patios, 24-hour room service and flat-screen TVs
  • Free WiFi
  • Free valet parking
  • Drinking and dining options include 16 restaurants, a coffee shop, 2 beach bars and 6 poolside bars
  • Splash around at the free water park with a waterslide or swim in the indoor and seasonal outdoor pools
  • Treat yourself to reflexology, hydrotherapy or deep-tissue massages at Rixos Royal Spa
  • Services include babysitting, supervised activities for kids and dry cleaning/laundry
  • On-site recreation includes 5 outdoor tennis courts, a gym and a steam room
  • Just a 1-minute drive from Champion Holiday Village and a few minutes from DinoPark
  • Airport and local-area shuttle service available for a fee

Rixos Sungate ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Rixos Sungate

Everyone (2) Other (1)
5 out of 5

Sungate In October 2016

Location: Not Much to do nearby there's some shops across the road from hotel but there's something on every night watchout for the Micheal Jackson Show awesome
This is a very big hotel you get given a map at reception which you will need it took us a few days to get our bearings. The room we had was big enough with a nice sized balcony but it booked a room with a view and i don't call a tree some rooftops and the tip of a mountain a view i asked for the highest floor & was put on the 1st floor make sure you ask for a balcony as quite a few rooms don't have one. The food was excellent you should have no problem finding something to eat.Loads of sunbeds and pools and a nice big beach area with a bar.The music in the evening made us feel like we should be in a field at a rave party add this to the pumps which are on all the time and sound like a 767 getting ready for take off it got a bit much we were on the bar and restaurant side. Overall we had a good time and i would go back

Posted by , from Oldham on 21 Oct 2016

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5 out of 5

Comfort, prestige and luxurious

I stayed only 2 days on my own. I was looking forward to going to bed in the evenings as it was so comfortable. Lovely clean rooms. I've been to many hotels and Rixos Sungate is in my top 3. I would love to bring my children age 3 and 4 here aswell.

Posted by on 17 Jan 2015

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5 out of 5
Sehr schönes Hotel zwischen Meer und Bergen Für Familie mit Kinder geeignet

Posted by on 15 Aug 2018

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Comment from Hotel Management

17 Aug 2018 by Rixos Sungate Hotel Management

Sehr geehrter Ebookers, es freut uns das Sie einen schönen Urlaub in unserem Hause verbracht haben und wir danken Ihnen vielmals für Ihre Bewertung. Es macht uns sehr glücklich das Ihnen neben unseren Angeboten vor allem unser Personal in Errinnerung geblieben ist. Dieses Lob geben wir gerne und voller Freude an die zuständigen Abteilungen weiter. Es tut uns leid, wenn es zu Unzufriedenheiten mit dem Mietwagenhaendler gab. Gerne haben wir Ihre Kritik aufgenommen und an die Beschwerdestelle weitergeleitet. Wir hoffen, dass dies ein Einzelfall bleibt. Über ein Wiedersehen würden wir uns sehr freuen und verbleiben mit freundlichen Grüssen, Rixos Sungate Hotel Management

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

All-inclusive Details

All-inclusive room rates at Rixos Sungate are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • Buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Limited gourmet or à la carte dining

Not included

  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages

  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • All available beverages included
  • Minibar (all beverages included)
  • Taxes included
  • 24-hour room service
  • All meals served buffet style
  • Buffet and à la carte dining
  • À la carte or gourmet dining is limited
  • Gratuities included
  • All on-site activities, facilities and equipment included

Property Features

Some rates at Rixos Sungate are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Rixos Sungate such as free water park access and a seasonal outdoor pool. A free manager's reception is offered daily. There are 16 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 6 poolside bars, and 5 bars/lounges. Public spaces have free WiFi. This luxury hotel also offers a children's pool, outdoor tennis courts and a health club. Valet parking is free. This 5-star Kemer hotel is smoke free.

  • 1094 guestrooms or units
  • 5 levels
  • 5 buildings
  • 16 dining venues
  • 2 bars on the beach
  • 6 bars by the pool
  • 5 bars or lounges
  • Built in 2005
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Locker space

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of indoor pools - 1
  • Children's pool
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 5
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Bowling alley on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free valet parking

Room Amenities

Rixos Sungate offers 1094 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies or patios. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include a bath, slippers, complimentary toiletries and hairdryers. This Kemer hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony or patio
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Pillow options
  • Bathtub
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

The hotel hosts a free manager's reception daily.

Veranda Turkuaz – This restaurant serves breakfast, brunch, lunch and dinner.

Pino Restaurant – On-site restaurant. Open daily.

Aegean Restaurant – On-site restaurant. Open daily.

Olivia – This theme restaurant is located by the pool. Open daily.

24-hour room service is available.

Nearby Activities

5 outdoor tennis courts and a complimentary water park with waterslides are featured at the hotel. An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Surfing/boogie boarding on site
  • Tennis lessons on site
  • Volleyball on site
  • Waterskiing on site
  • Windsurfing on site
  • Segway rental/tour on site
  • Fitness classes on site
  • Basketball on site
  • Hiking/biking trails nearby
  • Bowling alley on site
  • Helicopter/aeroplane tours on site
  • Horse riding/rental on site
  • Mountain biking nearby
  • Kayaking on site
  • Motor boating on site
  • Parasailing on site
  • Pilates classes on site
  • Playground on site
  • Bicycle rentals nearby
  • Rafting on site
  • Rowing or canoeing on site
  • Sailing on site
  • Scooter/moped rentals on site
  • Scuba diving on site

Spa Services

Rixos Royal Spa has 20 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 20
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Massages
  • Body treatments
  • Facial treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Minimum age to access spa is 16
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Rixos Sungate

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property caters to families and prohibits unaccompanied single men.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and cash.

For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • Gala dinner fee
  • New Year's Eve gala dinner fee
  • New Year's Day gala dinner fee
  • Christmas Eve gala dinner fee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 120 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rixos Sungate Hotel Kemer
  • Rixos Sungate Hotel
  • Rixos Sungate Kemer
  • Rixos Sungate
  • Rixos Sungate Hotel
  • Rixos Sungate Kemer
  • Rixos Sungate Hotel Kemer
  • Rixos Sungate All Inclusive

You should know

  • The seasonal pool will open in April and close in October.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • The total price shown includes a charge for a mandatory gala dinner.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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