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4.4 out of 5

"Clean, bright and beautifully appointed hotel. The staff were very helpful and friendly at all times. The only problem I had was the shower over the b ... " More

By a verified traveller on Tue 10 Sep 2019

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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Stonecross Manor Hotel, BW Signature Collection. During your stay, you'll be within walking distance of Lyth Valley. Features include free WiFi in public areas and free self-parking, plus an indoor pool. Built in 1859, this 3.5-star hotel has 32 rooms over 2 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • All rooms offer 24-hour room service, flat-screen TVs and coffee/tea makers
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served weekends for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a steam room
  • Guests speak favourably about the restaurant and the pool
  • 14 minutes on foot from Lyth Valley and a 2-minute drive from Abbot Hall Art Gallery

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Stonecross Manor Hotel, BW Signature Collection ratings based on 5 verified reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Stonecross Manor Hotel, BW Signature Collection

Everyone (1) Couples (4)
5 out of 5

Posted by on 19 Feb 2020

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5 out of 5
Clean, bright and beautifully appointed hotel. The staff were very helpful and friendly at all times. The only problem I had was the shower over the bath, it was narrow and the panel was too short to prevent water splashing onto the floor.

Posted by on 10 Sep 2019

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Comment from Hotel Management

15 Sep 2019 by General Manager

Thank you for your review and your excellent rating. We will look into the issues with the bath panel and we hope to welcome you again soon.

5 out of 5
A lovely and well-maintained hotel with very nice staff. We much enjoyed the food (breakfast and dinner), and the dining area - one of the very few places that got both the selection and volume of music just right! The spa area is nice enough, although on the small side. There are no bath robes or slippers provided, but you can change right in the spa area. For those without cars - the location is within walking distance of Kendal's centre, and about 35 minutes from Oxenholme Station. Some Lake District tour operators will pick you up from Kendal.

Posted by on 25 Aug 2019

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Comment from Hotel Management

29 Aug 2019 by Manager

Thank you for your lovely review. We hope to see you soon.

3 out of 5
arrival-booked through ebookers-breakfast included-told it was not. Breakfast inlcuded on ebookers webiste on all four booking options-said we could have the buffet breakfast (it was not brilliant as it turned out) or pay £6 each for the full breakfast. Contacted ebookers,to their credit they refunded us the £24 for the full breakfast - which was very good. Arrival - no one on receiption- a little wait - not a big issue. Hotel had maybe 15 German tourists staying in a small bus therefore all eat at once. On Saturday there was not enough staff there to coupe with the German group and the rest of us - there was one poor lad. We had to wait 30 minuntes to get tea and coffee ordered, during which two other members of staff arrived, and service resumed at an acceptable pace. Check become a tad irritating. Hotel has just beome a Best Western Signature Collection hotel. Unable to confirm that I had paid direct with ebookers, not my issue, I wanted to pay for the one evening meal we had and the drinks, and the breakfast - we eventually managed to do that I am still confused why it was an issue - it should not have been. Hotel was stuffy, no aircon 24 deg, room had no fan. Room large okay, bed good, bathroom good, but next to kitchen extractor and staff standing outside chatting. Hotel has 30 odd rooms, dining room cannot handle 30 rooms, so some people could not find a table for breakfast. Just become a Best Western Signtaure collection - more work needs doing and managment.

Posted by on 29 Jun 2019

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Comment from Hotel Management

30 Jun 2019 by Manager

Thank you for your review and we will take your comments on board. Yes breakfast is a busy time if everyone comes down at once. We normally suggest that people avoid the busier times at breakfast and I am sure you were well looked after once a table has been cleared and reset for you.

4 out of 5

Easy to find,nice location.

Very welcoming and very good staff,Good location near town centre.

Posted by on 27 May 2014

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About the Stonecross Manor Hotel, BW Signature Collection

Location Milnthorpe Rd, Kendal, England LA9 5HP

Renovations + Closures

This property is closed from 25 March 2020 to 31 July 2020 (dates subject to change).

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Stonecross Manor Hotel, BW Signature Collection offers its guests an indoor pool, a spa tub, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 3 meeting rooms available. The business-friendly Stonecross Manor Hotel, BW Signature Collection also features tour or ticket assistance, a garden, and dry cleaning/laundry services. Free self parking is available. A complete renovation of Stonecross Manor Hotel, BW Signature Collection was completed in March 2018. This Georgian Kendal hotel is smoke free.

  • 32 guestrooms or units
  • 2 levels
  • Built in 1859
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Manchester (MAN) (128.4 km / 79.8 mi)
  • Train station: Kendal Station (2.9 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

Stonecross Manor Hotel, BW Signature Collection offers 32 forms of accommodation with complimentary bottles of water and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Heating
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast on weekends from 7:30 AM and 10:30 AM.

Woodland Bar and Kitchen – This fine-dining restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a steam room.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11 PM

Special check-in instructions:

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 28.50 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • Security system
  • No cots (infant beds) available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: GBP 11.50 for adults and GBP 8.50 for children (approximately)
  • Rollaway bed fee: GBP 28.50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Stonecross
  • Stonecross Hotel
  • Stonecross Manor
  • Hotel Stonecross Manor
  • Stonecross Manor Hotel Kendal
  • Stonecross Manor Kendal
  • Stonecross Manor Hotel Kendal, Lake District
  • Stonecross Manor Hotel
  • Stonecross Manor Hotel, BW Signature Collection Hotel
  • Stonecross Manor Hotel, BW Signature Collection Kendal
  • Stonecross Manor Hotel, BW Signature Collection Hotel Kendal

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.