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4.2 out of 5

"Guys, i’m gonna be honest. Me and my missus are a bit high maintenance and love luxury. This place is a piece of heaven. Everything about it staff, ac ... " More

By a verified traveller on Thu 19 Sep 2019

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Hotel Description

Our customers tell us that they enjoy the helpful staff at Zuri Zanzibar. During your stay, you're just a quick walk from Kendwa Beach. Free WiFi in public areas, free self-parking and 3 restaurants are available. This 5-star hotel has 55 rooms. Free WiFi and balconies/patios are available in all rooms.

  • Air-conditioned rooms with balconies or patios, 24-hour room service and flat-screen TVs
  • Free WiFi
  • Free self-parking
  • The 3 restaurants, poolside bar and 4 bars/lounges offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a 24-hour health club and yoga classes
  • Just a 1-minute drive from Kendwa Beach and 6 minutes from Nungwi Natural Aquarium
  • Airport shuttle service available for a fee

Bungalow (Garden, Interconnected)

Bed Count 1 King Bed Maximum Occupancy 2 Max
£432* Per night/room 14 Jun - 15 Jun

Bungalow (Garden)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Bungalow (Zuri)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Zuri Zanzibar ratings based on 6 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Zuri Zanzibar

Everyone (1) Couples (3) Family (1)
5 out of 5

Posted by on 8 Nov 2019

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Comment from Hotel Management

10 Nov 2019 by Sales Manager

Thank you for rating Zuri 5 Star!

5 out of 5
Guys, i’m gonna be honest. Me and my missus are a bit high maintenance and love luxury. This place is a piece of heaven. Everything about it staff, accommodation even beach is better than anywhere around kendwa. Sunsets are brilliant to watch on beanie bags. Food could be improved on buffet nights but a la carte menus are pretty good and high standart. Its a bit expensive but its worth every penny. Attention to detail everywhere, everything is just right. We’ve had 4 nights and there was no availability so had to move to la gemma del lest which is pretty much few resorts down and we were in shock. Its also 5* but after Zuri it looked like 3 star if that. If you want proper hotel Zuri is the place to go. Its so green it feels like you live in jungle. Plants everywhere around bungalows very private and cosy. Inside bungalows all furniture well made and world known brands not some cheap stuff. Beds very comfortable best sleep ever. Good shower, good toilet. Theres even outside shower in the terrace.. really cool and its only years old i believe so everything is clean. Staff cleans room like at least couple time. Not even sure but every time we came back it was clean and tidy inside. At the end of stay some change went missing from the room so i would suggest to keep everything in safe provided in the room but all in all if brilliant place.

Posted by on 19 Sep 2019

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Comment from Hotel Management

30 Sep 2019 by Sales Manager

Dear Guest, Thank you for the awesome feed back with such detail. Am saddened to hear some change went missing in your room. There must have been some misunderstanding that maybe the steward thought it was tip left for them. Even so we never entertain such behaviour. It would have been so helpful had you let us in on this to enable us investigate this happening further. Please accept our sincere apologies. We send you our warm regards.

5 out of 5
Stunning resort in a stunning location. Hotel is setup to ensure guests have a very relaxing stay - great vibe - simple things like the music - just right. Staff were super nice and the service was excellent all round, Amazing sunsets from the beach - loved the sundowners, and from the top bar. Cocktails also very very good.

Posted by on 19 Sep 2019

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Comment from Hotel Management

30 Sep 2019 by Sales Manager

Dear Guest We really ate your feed back, thank you for your appreciation of our style and vibe, the sundowners and cocktails and the excellent service by our staff. Welcome back again.

1 out of 5
Stay away . Do not book this property the staff are not at all bothered to make your stay pleasant . Worst management i have seen in the hospitality industry ants on the towels 15 mins to fetch one spoon by then the food was cold. The all inclusive is not worth it as you get a buffet and the food truly is awful gave us an upset stomach. Al a carte u pay for and is not included Hairs in the butter at breakfast. Hasnt happend in any other hotels i stayed at in zanzibar. Do yourselves a favour i didnt pay attention to the negative reviews but what they say is true 100 per cent. Told the management our concerns and he wasnt bothered did nothing to try to remedy the situation and before we went to him we went to other staff with little joy. They refused us dinner at al a carte as we hadnt booked yet the restaurant was empty the following day we booked a table we specifically wanted and they gave it to another couple. How ironic. And for the 3 days i was there i didnt sleep late night music all night from neighbouring hotel with full moon parties this is the part they dont tell u and they sell it as some idylic getaway which is flase advertising. When we told the manager all he said was this is a back packer area so if i had known that id never have booked it. If the music wasnt enough to contrnd with our villa was near the restaurant qnd i was subjected to hearing them drag tables and chairs all night when cleaning. Again reported this but no1 was bothered.

Posted by on 6 Jul 2019

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Comment from Hotel Management

7 Jul 2019 by Michael Murphy

Dear Guest, On behalf of the team here at Zuri Zanzibar, I extend my sincere apologies for the poor standards of service you recently experienced. I myself arrived two weeks ago and my immediate focus is to ensure we deliver a quality 5* guest experience across all departments and also to position our management associates around the resort at all times for immediate and prompt assistance. We also need to put more attention to daily training sessions, staff skills development, restaurant reservation handling and revise our nightly cleaning practices. We do have an issue with the resort adjoining Zuri Zanzibar when they hold these loud monthly Full Moon events and we are seeking support from the tourism board to assist I reduce this loud music impact on what should be a very relaxing and tranquil experience at Zuri Zanzibar. Please rest assured I take all our comments seriously and will remedy such issues immediately. Thank you and regards, Michael Murphy General Manager E: general.manager@zurizanzibar.com

4 out of 5
Die Gardenvillas sind eingebettet im Pflanzengarten. Unser erstes Zimmer war sehr dunkel aufgrund der Lage. So zugewachsen das fast kein Tageslicht ins Zimmer kam. Wir konnten dann in ein anderes Zimmer das nicht so vom Garten verschluckt wurde. Dort war alles perfekt. Tageslicht / Sonne schien bis ins Zimmer und hat es gleich viel freundlicher gemacht. Strand ist wunderschön! Lässt keine Wünsche offen. Meer ist schön und es hat „fast“ keine Ebbe/Flut. Seeigel hatte es, aber das Wasser ist so klar, also kein Problem! Das Essen ist unglaublich gut! Es ist alles super fein gewürzt und wunderschön angerichtet. Wer gerne gut isst- ist hier genau richtig. Tolle Köche- gratulation! Service ist nicht schlecht. Je nach dem wer einem bedient sogar gut. Es könnte aber besser sein. Die Service Mitarbeiter sind nicht sehr aufmerksam.

Posted by on 11 Mar 2020

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Comment from Hotel Management

12 Mar 2020 by Sales Manager

Dear Dominique, Thank you for the back and especially, for acknowledging the effort we all made to ensure you were comfortable, happy and satisfied. The resort is designed to offer a feeling of connection with nature in the beautifully landscaped gardens while enjoying near complete privacy. Many guests prefer this serene tranquillness. I am delighted you enjoyed the beach, the culinary and friendly service overall. Thank you.

5 out of 5
Eine wunderschöne mit viel Liebe zum Detail gestaltete Anlage. Essen hervorragend. Der Beach ist traumhaft.

Posted by on 9 Dec 2019

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Comment from Hotel Management

15 Dec 2019 by Sales Manager

Herzlich dank. Viele Freude uns das zu hoeren. Herliche Gruesse

Property Features

Zuri Zanzibar offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges and A poolside bar. WiFi is free in public spaces. Spa services, a library, and a terrace are also featured at the luxury Zuri Zanzibar. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 5-star Kendwa hotel.

  • 55 guestrooms or units
  • 3 dining venues
  • 4 bars or lounges
  • Bar by the pool
  • Childcare (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Zuri Zanzibar offers 55 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Rooms open to balconies or patios. Flat-screen televisions come with digital channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. This Kendwa hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony or patio
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ceiling fan

Food & Drink

On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Scuba diving nearby
  • Yoga classes/instruction on site

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • No lifts

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 9.00 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 95 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Zuri Zanzibar Hotel Kendwa
  • Zuri Zanzibar Hotel
  • Zuri Zanzibar Kendwa
  • Zuri Zanzibar Hotel
  • Zuri Zanzibar Kendwa
  • Zuri Zanzibar Hotel Kendwa

You should know

  • Zuri Zanzibar offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.