10 Nov 2019 by Sales Manager
Thank you for rating Zuri 5 Star!
30 Sep 2019 by Sales Manager
Dear Guest, Thank you for the awesome feed back with such detail. Am saddened to hear some change went missing in your room. There must have been some misunderstanding that maybe the steward thought it was tip left for them. Even so we never entertain such behaviour. It would have been so helpful had you let us in on this to enable us investigate this happening further. Please accept our sincere apologies. We send you our warm regards.
30 Sep 2019 by Sales Manager
Dear Guest We really ate your feed back, thank you for your appreciation of our style and vibe, the sundowners and cocktails and the excellent service by our staff. Welcome back again.
7 Jul 2019 by Michael Murphy
Dear Guest, On behalf of the team here at Zuri Zanzibar, I extend my sincere apologies for the poor standards of service you recently experienced. I myself arrived two weeks ago and my immediate focus is to ensure we deliver a quality 5* guest experience across all departments and also to position our management associates around the resort at all times for immediate and prompt assistance. We also need to put more attention to daily training sessions, staff skills development, restaurant reservation handling and revise our nightly cleaning practices. We do have an issue with the resort adjoining Zuri Zanzibar when they hold these loud monthly Full Moon events and we are seeking support from the tourism board to assist I reduce this loud music impact on what should be a very relaxing and tranquil experience at Zuri Zanzibar. Please rest assured I take all our comments seriously and will remedy such issues immediately. Thank you and regards, Michael Murphy General Manager E: firstname.lastname@example.org
12 Mar 2020 by Sales Manager
Dear Dominique, Thank you for the back and especially, for acknowledging the effort we all made to ensure you were comfortable, happy and satisfied. The resort is designed to offer a feeling of connection with nature in the beautifully landscaped gardens while enjoying near complete privacy. Many guests prefer this serene tranquillness. I am delighted you enjoyed the beach, the culinary and friendly service overall. Thank you.
15 Dec 2019 by Sales Manager
Herzlich dank. Viele Freude uns das zu hoeren. Herliche Gruesse
Zuri Zanzibar offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges and A poolside bar. WiFi is free in public spaces. Spa services, a library, and a terrace are also featured at the luxury Zuri Zanzibar. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 5-star Kendwa hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Zuri Zanzibar offers 55 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Rooms open to balconies or patios. Flat-screen televisions come with digital channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. This Kendwa hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.